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Cancellation service #1 in India
Pixomatic is a subscription-based image-editing app that provides tools such as background removal, magic cut, and other retouching features. It is distributed through app stores and as in-app purchases.
Key capabilities include automatic background erasing, manual touch-up tools, and export options aimed at mobile users. Access to premium tools requires a paid plan or one-time PRO unlock.
Cancelling stops future renewals but typically keeps premium access until the end of the current paid period. You will retain features until your subscription expiry date.
Cancellation does not automatically remove your account or personal data. Your projects or account settings may remain unless you delete the account separately.
Pixomatic does not issue refunds for fees already paid; cancellation prevents future charges but does not refund the current billing period. This is the stated company policy.
Under consumer laws and depending on circumstances (unauthorised charge, misrepresentation, or defective service), refunds may still be available despite stated "no refund" policies.
If a merchant or app store declines a refund you believe is justified, preserve records and consider escalating under consumer protection routes in India.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pixomatic PRO | ₹599 | One-time | Unlocks PRO features |
| Pixomatic Premium - 1 Month | ₹599 | Monthly | Full premium access for one month |
| Pixomatic Premium - 1 Month | ₹999 | Monthly | Alternative monthly premium price |
| Pixomatic Premium - 1 Year | ₹6,900 | Annual | Full premium access for one year (7-day free trial) |
| Weekly Bundle Subscription | ₹599 | Weekly | Bundle features on weekly subscription |
| Weekly Bundle with Free Trial | ₹599 | Weekly | Weekly bundle with a free trial offer |
Under the Consumer Protection Act, 2019, digital services and content are covered; consumers may have rights to refund or return when services are defective, not as described, or unauthorized.
Some users praise Pixomatic for features such as the magic cut tool and the ease of background removal. These strengths are commonly highlighted in reviews.
Numerous users report trouble finding cancellation options, especially with free trials and app-store-managed subscriptions.
Other frequent complaints include being charged after attempting to cancel and difficulty obtaining timely support for billing issues.
Attempting to cancel within the Pixomatic app when the subscription was purchased through the App Store will not stop Apple-managed renewals.
Always check the original purchase channel (Apple App Store, Google Play, or pixomatic.us) before cancelling.
Assuming cancellation is immediate and pro-rated can lead to confusion; most subscriptions remain active until the current paid period ends.
Failing to keep confirmation proof or checking the app store subscription list often causes disputes to be harder to resolve.
| Aspect | App Store (iOS) | Google Play (Android) | Pixomatic website / In-app |
|---|---|---|---|
| Where to cancel | iOS Settings → Subscriptions | Google Play Store → Subscriptions | Pixomatic app Menu → Manage Subscription or account on website |
| Who handles refund | Apple (App Store) | Google (Play Store) | Pixomatic (for direct web/in-app purchases) |
| Common issue | Users can't find subscription in app | Auto-renewal continues after perceived cancellation | In-app payment options may differ by region |
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Pixomatic may list a local registered office (Pixomatic Advertising Private Limited) on Indian app store or company filings; check the app listing or legal sections for the exact registered address.
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Written by Aditya Mehta
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.