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Cancellation Pro Football Focus: Easy Method
What is Pro Football Focus (PFF)
Overview
Pro Football Focus (PFF) is a subscription-based analytics service that provides detailed player grades, team analytics, and game breakdowns for professional American football.
Who uses it
Users include fans, fantasy football players, analysts, and professionals seeking data-driven insights into player and team performance.
How to cancel Pro Football Focus (PFF)
Cancel on the PFF website (PFF account)
- Log in to your PFF account.
- Go to My Account → Subscriptions → Cancel Subscription.
- Follow the on-screen prompts to confirm cancellation.
- See the official cancellation instructions: PFF support - How do I cancel my subscription?
Cancel on iOS (Apple App Store)
- Open the App Store app on your iPhone or iPad.
- Tap your profile (My Account) → Subscriptions → select the PFF subscription → Cancel Subscription.
- Apple manages billing for App Store purchases; changes must be made in your Apple account.
Cancel on Android (Google Play Store)
- Open the Google Play Store app.
- Tap Menu → Subscriptions → select the PFF subscription → Cancel Subscription.
- Google Play manages billing for Android purchases; changes must be made in your Play account.
What happens when you cancel
Access after cancellation
Cancellation takes effect at the end of your current billing cycle. You retain access until your subscription expires on that date.
Billing and renewals
Canceling stops future renewals but does not automatically reverse charges already made or pending for the current cycle.
Account and data
Your account and any saved preferences remain accessible for the remainder of your paid period. Data persistence after expiry depends on PFF account policies.
Will I get a refund?
Standard refund policy
- Refunds are available only within seven days of the first purchase and apply to first-time purchases only.
- Renewals and returning customers are generally not eligible for refunds.
Important exceptions and blackout periods
- No refunds during certain high-demand windows: the NFL Draft day and the 21 days before it, and the first NFL regular-season game day and the 21 days before it.
- Requests outside the seven-day first-purchase window are normally declined.
Official source
See PFF's refund policy for details: PFF support - What is PFF’s refund policy?
Pro Football Focus plans and pricing
Availability of pricing
There are no verifiable India (INR) prices publicly published by PFF for 2024/2025 in the official sources available.
Contact for exact pricing
For current, local pricing or currency options, contact PFF support or check the platform where you purchased (website, Apple App Store, or Google Play).
| Plan | Period | Price |
|---|---|---|
| PFF+ | Subscription | Contact for pricing (no verified INR rates publicly listed) |
| App Store / Google Play billing | Subscription | Contact Apple/Google or check your app store listing |
Your consumer rights in India
Cooling-off and refunds
India does not have a statutory automatic cooling-off period specifically for digital subscriptions beyond what a provider offers.
PFF’s seven-day refund window for first-time purchases is more generous than typical statutory protections for digital subscriptions in India.
Where to escalate
- If you believe terms are unfair or misrepresented, you can first contact PFF support via their help articles and support channels.
- If unresolved, Indian consumers can approach their local consumer forum (consumer court) under the Consumer Protection Act.
Customer experiences
Positive feedback
- Some users value PFF’s unique, data-rich content and its usefulness for fantasy football and analysis.
- Justuseapp sentiment analysis showed roughly one-third positive experiences and an app rating around 4.2/5 in that dataset: Justuseapp reviews.
Negative feedback
- Complaints reported on public forums include unexpected auto-renewals, denied refunds, and slow or unresponsive customer service.
- Community discussions have also criticized PFF’s grading transparency and perceived value for cost.
Documentation checklist
Before contacting support
- Account email used for the subscription.
- Order receipt or transaction ID from your payment method or app store.
- Purchase date and whether it was a first-time purchase or a renewal.
When submitting a refund or dispute
- Include screenshots of billing, subscription status, and any cancellation confirmation.
- Note any relevant blackout dates (e.g., NFL Draft window) if your request falls in those periods.
Common mistakes
Cancelling in the wrong place
Many users try to cancel on the PFF website when their subscription was billed through Apple or Google. This does not stop App Store or Google Play renewals.
Always cancel in the account that handles billing (PFF account, Apple ID, or Google account).
Expecting an automatic refund
Users sometimes assume cancellation automatically issues a refund. PFF only issues refunds under the limited conditions described in their policy.
Check whether your purchase was a first-time purchase and made within seven days to be eligible.
Comparative recap
Quick comparison
| Platform | Period | How to cancel | Refund eligibility |
|---|---|---|---|
| Web (PFF account) | Subscription | My Account → Subscriptions → Cancel Subscription (PFF site) | First-time purchase within 7 days; renewals not eligible; blackout windows apply |
| iOS (Apple App Store) | Subscription | App Store → My Account → Subscriptions → Cancel Subscription | Same PFF policy applies; billing handled by Apple - check Apple refund options as well |
| Android (Google Play) | Subscription | Play Store → Menu → Subscriptions → Cancel Subscription | Same PFF policy applies; billing handled by Google - check Google refund process as needed |
Notes
Always confirm which platform billed you before cancelling to avoid continued charges.
Refer to PFF support articles for official steps and policy details.
After cancelling
What to check immediately
- Save cancellation confirmation and keep receipts for 7 days if you may request a refund.
- Check your bank or card statement to confirm no further renewals are charged after the current billing cycle ends.
Helpful links
- PFF cancellation instructions: How do I cancel my subscription?
- PFF refund policy: What is PFF’s refund policy?
- User reviews and sentiment sample: Justuseapp - PFF reviews
Address
Corporate mailing address
Pro Football Focus headquarters (publicly listed):
1216 Central Parkway, Cincinnati, Ohio 45202, United States
Notes on contacting
For subscription and refund issues, use the PFF support articles and in-app/app-store processes above before sending mail.
Physical mail may be slower for account or billing disputes; support articles are the primary route.
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Written by Pari Menon
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your PFF subscription on the website, log in to your PFF account, navigate to My Account → Subscriptions, and select Cancel Subscription. Ensure you keep proof of your cancellation request.
Yes, you can cancel your PFF subscription through the Apple App Store. Open the App Store, tap your profile, go to Subscriptions, select the PFF subscription, and choose Cancel Subscription. Remember to keep a record of your cancellation.
After canceling your PFF subscription, your access will remain active until the end of your current billing cycle. Keep in mind that you will not receive a refund for any remaining days.
Refunds for PFF subscriptions are only available within seven days of the first purchase and apply to first-time purchases only. Renewals are generally not eligible for refunds, so check your billing details.
Yes, your account and any saved preferences will remain accessible until the end of your paid subscription period. However, data persistence after expiry depends on PFF's policies.