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Cancel PROSPERI
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Prosperi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Prosperi: Easy Method
What is Prosperi
Overview
Prosperi is a SaaS platform focused on financial planning, budgeting, forecasting and reporting for businesses and individuals. The product also appears as Prosperi Academy in app stores for consumer subscriptions related to financial education and coaching.
Who it’s for
Businesses that need planning and reporting tools may use the Prosperi SaaS platform, while individual users subscribe to Prosperi Academy content and coaching via mobile apps or the website.
How to cancel Prosperi
Cancel on iPhone / App Store
- Open iPhone Settings → tap your name → Subscriptions.
- Find "Prosperi Academy" in the list → tap it → tap "Cancel Subscription".
- After cancellation you will keep access until the end of the current subscription period.
- Reference: Prosperi support - unsubscribe (App Store).
Cancel on Android / Google Play
- Open the Google Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions.
- Select "Prosperi Academy" → choose "Cancel subscription" and follow the prompts.
- Reference: Prosperi support - unsubscribe (Google Play).
Cancel via Web / Website purchase
- Log in to your Prosperi account on the website → Profile → Settings → Subscription.
- Click "Cancel Subscription" (this may redirect to a website page) and confirm cancellation.
- You should receive a confirmation message or email after cancelling.
- Reference: Prosperi support - unsubscribe (Web).
What happens when you cancel
Access after cancellation
When you cancel a paid subscription you will typically retain access until the end of the already-paid billing period. This applies to App Store, Google Play and web purchases unless otherwise stated.
Renewal and billing
Cancellation prevents future automatic renewals; you should not be charged again after the current period ends. Keep receipts and confirmation messages as proof if billing continues unexpectedly.
Account data
Cancelling a subscription does not necessarily delete your account or personal data. If you need account deletion, contact Prosperi support explicitly and request next steps.
Will I get a refund?
General refund policy
Refunds depend on purchase method: web purchases are assessed case-by-case by Prosperi, while App Store and Google Play refunds are handled by Apple and Google respectively.
How to request a refund
- Web purchases: request a refund by emailing support@prosperi.io or submitting a ticket to Prosperi; refunds are discretionary per their Refund Policy.
- Google Play purchases: use Google Play’s "Request a refund" process.
- App Store purchases: follow Apple Support → Purchases & Refunds → Start a refund request; Apple decides eligibility and timing.
- Reference: Prosperi support - refund guidance.
Exceptions and practical tips
- Refunds for web purchases are not guaranteed and vary by case; keep clear documentation to support any claim.
- If charged after cancelling, gather screenshots, bank/transaction IDs and contact Prosperi support first, then escalate to the payment platform if needed.
Prosperi plans and pricing
Pricing overview
The app listing shows several plans and price points in INR, but the App Store does not always clarify billing period or feature details.
Table of published prices (from App Store India listing)
| Plan | Price | Period | Features |
|---|---|---|---|
| Prosperi Premium | ₹999 | Unknown | Details not specified |
| Prosperi Monthly Plan | ₹2,499 | Monthly | Not specified |
| Prosperi Monthly Plan | ₹2,999 | Monthly | Not specified |
| Prosperi Monthly Plan | ₹3,999 | Monthly | Not specified |
| Personal AI Coach | ₹1,999 | Unknown | Not specified |
| Exclusive sign‑up offer | ₹1,999 | Unknown | Promotional offer |
| Prosperi Premium | ₹11,900 | Unknown | Not specified |
Your consumer rights in India
Statutory cooling-off and refunds
Prosperi’s published policy does not explicitly guarantee a statutory 14‑day cooling‑off refund for web purchases; refunds are handled case-by-case.
Platform-based rights
- Purchases via Apple or Google are subject to Apple/Google refund policies rather than Prosperi’s web refund terms.
- If you believe a charge is unauthorized, you can dispute it through your bank or the platform (Apple/Google) in addition to contacting Prosperi support.
Practical advice for Indian consumers
Document everything: payment receipts, cancellation confirmations and screenshots. If refunds are refused, you may escalate to your bank, payment provider or consumer forum as per Indian consumer protection rules.
Customer experiences
Positive feedback
- Some users report engaging short lessons and say the product helped improve financial knowledge and investment understanding. (reviews.io and Trustpilot)
- Several reviewers praise the learning format and coaching aspects for ease of use.
Negative feedback
- Some reviewers on Trustpilot and forums report unauthorized charges after cancellation and difficulty obtaining refunds.
- There are complaints describing unexpected recurring billing and disputes over refund eligibility.
Where these experiences are recorded
See user reports and ratings on review platforms for a broader view: reviews.io - Prosperi and Trustpilot - Prosperi.
Documentation checklist
What to gather before contacting support
- Account email and username associated with the Prosperi account.
- Purchase receipt, transaction ID and the date/time of the charge.
- Screenshot of subscription status and cancellation confirmation if available.
When escalating
- Keep copies of any support ticket IDs and email correspondence.
- Record bank/card statement lines that show the charge for faster dispute resolution.
Common mistakes
Not checking where the purchase was made
Users sometimes contact Prosperi support for refunds when the purchase was made via Apple or Google; platform purchases must usually be refunded through Apple/Google.
Failing to keep proof of cancellation
Not saving cancellation confirmations or receipts makes refund disputes harder. Always save screenshots and confirmation emails immediately after cancelling.
Assuming web and app policies are identical
Refund and cancellation terms differ by platform. Treat web, App Store and Google Play purchases separately and follow the correct cancellation/refund flow for each.
Comparative recap
At-a-glance comparison
| Purchase channel | How to cancel | Where refunds are handled | Notes |
|---|---|---|---|
| App Store (iPhone) | iPhone Settings → your name → Subscriptions → Prosperi Academy → Cancel | Apple (use Apple Support refund process) | Access remains until period end; Apple decides refund eligibility. |
| Google Play (Android) | Play Store → profile icon → Payments & subscriptions → Subscriptions → Cancel | Google Play refund process | Request refund via Google Play; follow their timelines. |
| Web (prosperi website) | Log in → Profile → Settings → Subscription → Cancel | Prosperi (support@prosperi.io; discretionary refunds) | Refunds are case‑by‑case; contact Prosperi support for review. |
How to choose which route
If you bought through a platform, start with that platform’s cancellation/refund tools. For web purchases, contact Prosperi directly with full documentation.
After cancelling
Immediate next steps
- Save your cancellation confirmation and any emails or screenshots showing subscription end date.
- Monitor bank statements over the following billing cycle to ensure no further charges occur.
Where to get help
- Prosperi unsubscribe instructions: https://support.prosperi.academy/en/support/solutions/articles/73000616790-how-do-i-unsubscribe-
- Prosperi refund guidance: https://support.prosperi.academy/en/support/solutions/articles/73000616791-how-can-i-apply-for-a-refund-
- If you paid via Apple or Google, use their in‑app refund tools and support pages.
- You can email Prosperi support at support@prosperi.io for web purchase refund requests (include documentation listed above).
Address
Corporate contact (as listed)
299 Willow St, Sudbury, ON P3C 1K2, Canada.
Notes on contacting
This address is listed in the available company information. For subscription, billing or refund queries use the support links above and the support email for the fastest response.