What is Reiboot
Overview
Reiboot is a desktop and mobile utility by Tenorshare designed to repair iOS system issues such as recovery mode loops, boot problems, and black screens.
It is sold as a subscription or one-time license and is commonly used to restore devices without data loss in supported scenarios.
Main capabilities
Reiboot offers automated fixes for many common iOS faults and includes options for standard and deep system repairs.
Distribution is via Tenorshare’s website and app stores; licensing and refunds depend on the purchase channel.
How to cancel Reiboot
Web (Tenorshare website / direct purchases)
- Log into your Tenorshare account on the Tenorshare website.
- Go to Account or Subscription Management and choose Cancel.
- If you cannot cancel online, contact Tenorshare support via their support center for assistance.
Apple App Store (iOS) and Google Play (Android)
- Apple App Store (iPhone): Settings → your name → Subscriptions → select Reiboot → Cancel Subscription.
- Google Play Store (Android): Open Google Play → Profile icon → Payments & subscriptions → Subscriptions → select Reiboot → Cancel subscription.
- Important: Uninstalling the app does not cancel the subscription; you must cancel through the store.
What happens when you cancel
Access and billing
Cancellation typically takes effect at the end of the current paid billing cycle.
You retain access to premium features until the paid period expires; no immediate loss of access unless refund is issued.
Data, license and auto-renewal
If you obtained a refund, your license may be deactivated after the refund is processed.
Auto-renewal stops after cancellation, but you should verify on the purchase platform that renewals are disabled.
Will I get a refund?
Tenorshare website (30-day Money-Back Guarantee)
Tenorshare offers a 30-day Money-Back Guarantee for purchases made on its website under specific conditions.
- Eligible reasons include duplicate purchase within 48 hours and not receiving a registration code within 24 hours.
- Other conditions: wrong product corrected by buying the correct one, automatic renewal charged after cancellation (with proof), or irreparable technical issues unresolved within 30 days.
App Store / Google Play purchases and processing
Purchases made through Apple App Store or Google Play are subject to the platform’s refund policies.
Tenorshare may not be able to directly issue refunds for store purchases; you must request a refund through the relevant store.
- Refunds via Tenorshare (website) are usually processed within 2 - 4 working days to the original payment method.
- After a refund, the license is typically deactivated; keep proof of refund and cancellation communications.
Reiboot plans and pricing
Available plans
The following are approximate INR prices and feature summaries for Tenorshare Reiboot Pro plans as listed in verified sources.
| Plan | Price (approx) | Period | Features |
| 1 Month (Pro) | ₹2,488 (approx) | Monthly | 1 PC/Mac, up to 5 devices, auto-renewal, 1 month free upgrades |
| 1 Year (Pro) | ₹2,984 (approx) | Annual | 1 PC/Mac, up to 5 devices, auto-renewal, 1 year free upgrades |
| Lifetime (Pro) | ₹4,977 (approx) | One-time | 1 PC/Mac, up to 5 devices, lifetime free upgrades |
Pricing notes
Official Tenorshare pages list prices in USD; INR figures are approximate conversions (~₹83/USD) and may vary by payment method, exchange rate and taxes.
Always check the final amount during checkout and your card or store receipt for exact charges.
Your consumer rights in India
Refund and cancellation rights
Under India’s Consumer Protection Act, 2019, digital goods and subscriptions can be eligible for refunds if services are deficient or misrepresented.
Tenorshare’s 30-day guarantee for website purchases should be honoured where applicable; store purchases follow the app stores’ rules.
Recourse and escalation
If you are denied a valid refund or your cancellation rights are obstructed, you can approach the Consumer Disputes Redressal Commission.
You may also contact the National Consumer Helpline for guidance and to file complaints about online services.
Customer experiences
Positive feedback
- Many users report helpful and quick support and successful repairs in specific cases.
- There are several 5-star reviews and recommendations for certain Apple system bug fixes.
Negative feedback
- Complaints include unresolved software issues and users who say refunds were denied despite policy coverage.
- Other problems noted are recurring charges after cancellation attempts, unresponsive support, and forced upsells.
Documentation checklist
Before contacting support
- Order number and purchase invoice (email or store receipt).
- Payment method and transaction date.
- Registration code or license key (if provided).
Supporting evidence for refunds
- Screenshots of the problem, error messages and failed repair attempts.
- Cancellations or support ticket IDs, email exchanges, and bank/statement showing charge.
- Proof of duplicate purchase or non-delivery of registration code when applicable.
Common mistakes
Uninstalling the app instead of cancelling
Many users mistakenly uninstall the mobile app and assume the subscription is cancelled.
Uninstalling does not stop billing; you must cancel via the App Store or Google Play subscription settings.
Expecting immediate refunds or contacting wrong channel
Requesting a refund from Tenorshare for an App Store or Google Play purchase often fails.
Always check the purchase channel and follow the correct refund process to avoid delays.
Comparative recap
Quick summary
The table below compares cancellation method, refund route and common issues by purchase channel for clarity.
| Platform | How to cancel | Refund route | Common issues |
| Web (Tenorshare) | Account → Subscription Management → Cancel; or contact support | Tenorshare refund policy (30-day guarantee) via Tenorshare website | Generally straightforward but some users report delays or disputes |
| Apple App Store (iOS) | Settings → your name → Subscriptions → select Reiboot → Cancel | Request via App Store refund process | Uninstalling won’t cancel; refunds handled by Apple |
| Google Play Store (Android) | Google Play → Profile → Payments & subscriptions → Subscriptions → Cancel | Request via Google Play refund policy | Uninstalling won’t cancel; refunds handled by Google |
Recommendation
If you purchased from Tenorshare directly, cancel via your account and submit a refund request under the 30-day guarantee if eligible.
If you purchased through a store, cancel in the store and request any refunds through the store’s refund process to avoid delays.
After cancelling
What to monitor
- Confirm cancellation emails or on-screen confirmation from Tenorshare or the app store.
- Watch your bank or card statement for re-billing; keep records if an unauthorized charge appears.
Helpful links and where to go next
Address
Registered address
ROOM C22, 10/F, NO.52 Hung To Road, Kwun Tong, Kowloon, Hong Kong.
Additional business listing
Tenorshare may also have business listing addresses such as a Wilmington, DE entry for certain services.
For official support or billing inquiries, use Tenorshare’s support center and the refund policy link above.