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I hereby notify you of my decision to terminate the contract relating to the Rentumo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rentumo: Easy Method
What is Rentumo
Overview
Rentumo is a subscription-based SaaS platform aimed at property managers and landlords to simplify rental listings, tenant screening, lease management and notifications.
Who uses it
Users include landlords, property managers and tenants who want aggregated rental information and premium features such as alerts and direct contact tools.
How to cancel Rentumo
Cancel via Web (Account Dashboard)
- Log into Rentumo on the website and open the Account dropdown.
- Go to "My subscription" and click the cancel option.
- Cancellation is immediate and you should receive a confirmation email - save that message.
Cancel by Email and App Store / Play Store
- You may request cancellation by emailing Rentumo; always ask for written confirmation and retain it for records.
- There is no verified public guidance showing App Store or Google Play cancellations; the official process points to cancelling via the Rentumo website.
- If you subscribed through an app store and cannot cancel there, follow the website/account dashboard process and keep evidence of your attempts.
What happens when you cancel
Access and content
Access to the service ends immediately after cancellation through the account dashboard.
Rentumo may permanently delete account content within 30 days; back up any important data before cancelling.
Renewal and billing
Cancellation stops future renewals, but Rentumo does not provide prorated refunds for unused time in a paid period.
Keep your confirmation email and payment records in case of ongoing billing disputes.
Will I get a refund?
Standard refund policy
Rentumo generally does not offer prorated refunds for mid‑period cancellations; unused time is not refunded.
There is a 14‑day right of withdrawal in some markets from acceptance and payment, which expires if the service is taken into use.
Exceptions and required evidence
- Refunds may be considered if the service was inaccessible due to technical error.
- Refunds may be granted for duplicate subscriptions or if cancellation was made before renewal with supporting documentation.
- Always provide proof: timestamps, screenshots, confirmation emails and payment receipts when requesting a refund.
Rentumo plans and pricing
Known INR prices
The following INR prices were listed for Rentumo Pro in the available pricing information for India.
Notes about pricing
These prices reflect monthly amounts shown for specific regions. No verified annual option was listed for India in the available data.
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| Rentumo Pro (various regions) | ₹3,999 | 月額 | Full Premium features (contact landlords, alerts, etc.) |
| Rentumo Pro (selected regions - SE, IE, CH) | ₹4,999 | 月額 | Full Premium features (contact landlords, alerts, etc.) |
Your consumer rights in India
General protections and steps
Indian consumers can rely on general consumer protection remedies such as raising disputes with the payment provider, filing complaints with consumer forums, or using bank chargeback processes where applicable.
Collect evidence (receipts, screenshots, correspondence) before escalating a dispute; this strengthens your case with banks or regulatory bodies.
Practical advice
- Check Rentumo’s terms and any country-specific terms visible in your account at the time of purchase.
- If a refund is justified, contact Rentumo support first and then your payment provider if unresolved.
- For persistent unresolved issues, consider filing a complaint with the local consumer forum or seeking legal advice.
Customer experiences
Positive feedback
- Many users praise Rentumo for ease of use, an intuitive interface and helpful property aggregation features.
- Several reviewers note prompt and helpful customer support when resolving subscription or technical issues.
Negative feedback
- Recurring complaints focus on billing and cancellation problems, including continued billing after cancelling or trial periods.
- Users report unexpected recurring charges, unclear renewal notices, and difficulty obtaining refunds or stopping charges in some cases.
Documentation checklist
Essential items to collect before and after cancelling
- Confirmation email or screenshot showing cancellation action and timestamp.
- Subscription ID, plan name, and billing receipts or bank statements showing charges.
- Screenshots of account subscription page and any error messages if service was inaccessible.
- Copies of any correspondence with Rentumo support (emails, chat transcripts).
Use these documents when
- Requesting refunds from Rentumo or your payment provider.
- Filing a dispute with your bank or a consumer forum.
Common mistakes
Assuming App Store cancellation is sufficient
Some users assume cancelling via the App Store or Google Play automatically cancels Rentumo; official guidance points to cancelling via the Rentumo website.
Always confirm cancellation within your Rentumo account and retain written confirmation.
Not backing up data and failing to keep records
Accounts may lose access immediately and content can be deleted within 30 days; many users forget to back up critical data before cancelling.
Also avoid not saving confirmation emails or payment records - lack of documentation makes disputes harder to resolve.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation methods, likely outcomes and refund prospects for quick reference.
How to read the table
Use the table to decide your cancellation route and which records to collect for follow up.
| Method | Ease | Refund likelihood | Data access after cancel | Notes |
|---|---|---|---|---|
| Web (Account Dashboard) | High | Low (no prorated refunds) | Ends immediately; content may be deleted within 30 days | Immediate confirmation email expected |
| Email request | Medium | Low to medium (depends on evidence) | Varies; request confirmation and keep it | Save written confirmation; response times vary |
| App Store / Google Play | Unclear | Unclear | Unclear | No verified public guidance; prefer website cancellation |
After cancelling
Immediate actions
- Download or export any data you may need before it is deleted.
- Save the cancellation confirmation email and screenshots of your subscription page.
Follow-up and escalation
- Monitor your bank or card statements for any unexpected charges and contact your payment provider if needed.
- If you cannot resolve the issue with Rentumo support, escalate to your bank for a chargeback or file a complaint with consumer protection channels in India.
Address
Company address (registered contact)
Store Kongensgade 17A, 1. th., 1264 København K, Denmark
How to use the address
Use the registered address for formal complaints, written correspondence or legal notices if required.
For normal cancellations and support, use the Rentumo account dashboard and support channels in your account.