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Cancel REVENUECAT
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I hereby notify you of my decision to terminate the contract relating to the Revenuecat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Revenuecat: Easy Method
What is RevenueCat
Overview
RevenueCat is a SaaS platform that helps apps manage in-app subscriptions, billing events, and analytics across stores and web billing. It acts as a subscription layer between your app and platform stores.
Key functions
RevenueCat consolidates subscription status, provides analytics (churn, retention), and forwards server notifications to developers when configured. It does not replace platform billing systems.
How to cancel RevenueCat
Cancel via App Store (iOS)
- Users must cancel subscriptions directly through Apple’s subscription management in the App Store; developers (including RevenueCat) cannot cancel on the user’s behalf.
- Apple requires cancellations at least 24 hours before the next renewal. RevenueCat will detect cancellations automatically within hours when server notifications are enabled, or within a few hours otherwise.
Cancel via Google Play
- Developers may cancel auto-renewing subscriptions via the Google Play Console or API.
- Through RevenueCat, developers can also cancel on behalf of users by using RevenueCat’s console or API; cancellations are typically detected within about 24 hours.
Cancel via Web (Stripe / Web billing)
- Developers can cancel subscriptions in the Stripe dashboard or via Stripe’s API.
- RevenueCat detects these cancellations automatically if Stripe server notifications (webhooks) are configured.
In-app management link
- RevenueCat’s SDK exposes a managementURL that developers can present inside the app to redirect users to the platform subscription management screen.
- Present this link to simplify cancellations and reduce support requests; it helps users reach the correct store screen quickly.
What happens when you cancel
Access and renewal
Cancellations stop future auto-renewals according to the platform’s billing cycle. Users typically retain access until the current paid period ends.
Detection timings vary: App Store cancellations are detected in hours (faster with server notifications), Google Play within about 24 hours, and Stripe via webhooks.
Account data and metrics
RevenueCat updates subscription status and metrics when it receives notifications from platform stores or webhooks.
Developers should ensure server notifications are configured to keep analytics and access control accurate and timely.
Will I get a refund?
Refunds for App Store (iOS)
Developers cannot issue refunds for App Store purchases. Users must request refunds directly from Apple Support.
RevenueCat will detect refunds issued by Apple and update subscription metrics accordingly.
Refunds for Google Play and Web
- Google Play: Developers can issue refunds for active subscriptions via RevenueCat dashboard or REST API; refunds revoke access immediately when done through RevenueCat.
- Google Play Console refunds may take up to 24 hours for RevenueCat to detect. RevenueCat recommends refunding and revoking access together to ensure tracking.
- Stripe/Web: Developers can issue refunds via Stripe dashboard or API; RevenueCat detects refunds automatically if Stripe server notifications are configured.
Virtual currency and partial refunds
RevenueCat adjusts virtual currency balances prorated to the refund amount, rounding up removal and enforcing a floor of zero.
Partial refunds on Google Play are not reliably detected by RevenueCat; such partial refunds may be treated as full refunds in reporting.
RevenueCat plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro (usage-based) | Up to $2,500 MTR: Free; beyond that, 1% of MTR (USD-based) | Monthly tracked revenue (MTR) | All RevenueCat features included |
Pricing notes
RevenueCat pricing is calculated in USD as a percentage of monthly tracked revenue. There is no publicly documented fixed INR pricing for 2024/2025.
Some developers have reported display anomalies in local currency, but those appear to be inconsistencies rather than official INR rates.
Your consumer rights in India
Cooling-off and digital purchases
Under Indian consumer protection law, consumers generally have a 7 - 10 day cooling-off period for many digital purchases.
This cooling-off right does not automatically apply to platform-managed auto-renewing subscriptions; refunds and cancellations follow store policies.
Platform-specific rules and India-specific restrictions
- Apple handles refunds and cancellations per its own App Store terms; developers cannot directly issue Apple refunds.
- Google Play allows developers to refund and cancel but developers must follow Google’s rules and notification requirements.
- Since May 2021, Google introduced restrictions affecting auto-renewing subscriptions, free trials, and introductory pricing in India; new subscriptions may not auto-renew in the same way as in other regions.
Customer experiences
Positive feedback
- Users and developers praise RevenueCat for speeding up subscription integration and providing a clear dashboard for churn and retention metrics.
- Many find the platform simple to set up and value its usage-based pricing model for typical growth scenarios.
Negative feedback
- Complaints include documentation gaps, inconsistent API behavior, and slow or unresponsive customer support in some reports.
- Other issues raised by developers include buggy dashboard reporting, delayed webhooks, and problems with dynamic paywalls that can cause store rejections or suspensions.
- Indian developers report that Google’s May 2021 policy changes can lead to immediate cancellations unless apps are specially configured for India.
Documentation checklist
Before offering subscriptions
- Enable platform server notifications (App Store Server Notifications, Google Play Real-time Developer Notifications, Stripe webhooks) for timely status updates.
- Expose RevenueCat’s managementURL in your app so users can reach store subscription management screens directly.
- Test cancellation and refund flows in sandbox/test environments for each platform.
Operational checklist
- When refunding, revoke access at the same time to keep metrics consistent.
- Handle virtual-currency refunds carefully; expect prorated adjustments and rounding behavior in RevenueCat.
- Monitor webhook delivery and implement retries/logging to detect delayed or missing notifications.
Common mistakes
Assuming platforms allow developer cancellations
Example: Trying to cancel an iOS subscription through developer tools or RevenueCat - Apple does not permit developer-initiated cancellations for App Store subscriptions.
Result: Frustration for users and additional support requests unless you provide clear in-app guidance to open Apple’s subscription management.
Missing notifications and refund expectations
Example: Not enabling server notifications or webhooks and assuming RevenueCat will update immediately for refunds or cancellations.
Result: Metrics and access control lag behind actual store state; partial refunds (especially on Google Play) may be treated inconsistently.
Comparative recap
Quick platform comparison
| Platform | Developer cancel allowed? | Developer refund allowed? | RevenueCat detection time | Notes |
|---|---|---|---|---|
| App Store (iOS) | No | No (Apple handles refunds) | Within hours (faster with server notifications) | Users must cancel via Apple subscription management; developers cannot cancel on users' behalf. |
| Google Play | Yes | Yes (via console/API/RevenueCat) | About 24 hours | Developers can cancel and refund; RevenueCat can act on behalf of developers. |
| Web (Stripe / Web billing) | Yes (via Stripe) | Yes (via Stripe) | Immediately via webhooks | RevenueCat detects changes through Stripe notifications when configured. |
How to use the comparison
Use this table to decide where to implement closures, where to guide users to platform UIs, and where server notifications are essential.
Ensure your app’s UX reflects platform constraints so users know where and how to cancel or request refunds.
After cancelling
What to check
- Confirm the subscription status in RevenueCat and your app’s entitlement checks after cancellation.
- Verify that access is maintained until the end of the paid period, unless a refund and immediate revocation were issued.
- Check virtual-currency adjustments if the purchase funded consumable balances.
Contact and next steps
If you are a developer, verify server notifications and webhook health, and review refund + revoke workflows in your integration.
If you are a consumer, follow the store’s refund and cancellation process for your platform and contact the store’s support for disputes.
Address
Headquarters
RevenueCat (registered address): 1032 E Brandon Blvd #3003, Brandon, FL 33511, United States.
Legal and mailing
Use the registered address above for legal notices or official correspondence related to subscriptions and business inquiries.