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Cancellation Roboform: Easy Method
What is RoboForm
Overview
RoboForm is a password manager that securely stores logins, fills forms, and syncs credentials across devices. It helps users generate strong passwords and access accounts faster.
Core benefits
Key features include cloud backup, automatic form filling, two-factor support and secure sharing. RoboForm is available on web, desktop and mobile platforms.
How to cancel RoboForm
Cancel via RoboForm web account
- Go to the RoboForm Start Page and sign in to your account.
- Click your account email at the top-right → Settings → License & Billing.
- Toggle Auto‑Renewal to OFF to stop future charges.
- Reference: How to cancel auto-renewal.
Cancel via payment platforms and app stores
- PayPal (web purchase): Log in to PayPal → Profile/My Money → My Preapproved Payments (old UI) or Settings → Payments → Manage Automatic Payments (new UI) → find RoboForm subscription → Cancel.
- iOS App Store: Manage subscription via your Apple ID account settings in the App Store and cancel auto‑renewal there.
- Google Play Store: Use Google Play Store account subscriptions to cancel auto‑renewal from your Google account.
What happens when you cancel
Access after cancellation
When you cancel auto‑renewal you retain access until the paid period expires. Your RoboForm account and stored data remain available for that time.
Renewal and billing effects
Turning off auto‑renewal prevents future charges but does not automatically delete your account. You must cancel through the same platform used to purchase to stop billing.
Will I get a refund?
Website purchases and support refunds
RoboForm offers full refunds for website purchases if requested within 30 days and you provide proof of purchase. Discounts and Business licenses are not refundable.
Exceptions and app store purchases
- No refunds are given for partial subscription periods per RoboForm Terms & Conditions.
- For purchases via App Store or Google Play, contact RoboForm support for refund requests within 30 days.
RoboForm plans and pricing
Official INR-listed plans (Apple App Store India)
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium (1-year, via iOS App Store India) | ₹2,999 | annual | Automatic sync, cloud backup, 2FA, secure sharing, web access, priority support |
| Family (1-year, via iOS App Store India) | ₹3,999 | annual | Up to 5 Premium accounts; includes all Premium features |
Pricing notes
These INR prices are taken from the Apple App Store listing. Official web pages list USD pricing and may not show local INR amounts.
Miscellaneous pricing reports from users exist but are anecdotal and not official.
Your consumer rights in India
Cooling-off period
India’s Consumer Protection (E-Commerce) Rules provide a 14‑day “cooling‑off” period for digital goods. RoboForm’s published terms do not explicitly guarantee this for Indian consumers.
Disputes and escalation
- If you believe you are entitled to a refund under Indian law, contact RoboForm support first and provide proof of purchase.
- If issues are unresolved, you may consider escalating to Indian consumer protection authorities or a consumer forum.
Customer experiences
Positive feedback
- Many users report RoboForm is easy to use across devices, dependable, and frequently updated.
- Responsive customer support and high reliability are commonly praised.
- High store ratings: App Store (4.7, 35.1K reviews), Google Play (4.5, 27.3K).
Negative feedback
- Some users report inconsistent iOS interface behaviour and password recovery challenges.
- Mobile app issues: poor search/navigation or unreliable autofill reported by some Android users.
- Data loss can occur if a user forgets the master password and has not set up biometric recovery.
Documentation checklist
Required documents for cancellation or refund
- Account email and username associated with RoboForm.
- Proof of purchase: receipt, order number, or App Store / Google Play / PayPal transaction records.
- Screenshots showing active subscription and billing entries (if applicable).
Optional helpful items
- PayPal preapproved payment ID or screenshot of subscription listing in PayPal.
- App Store or Google Play purchase receipt from your account purchase history.
Common mistakes
Mixing up cancellation methods
Users sometimes turn off auto‑renewal in the RoboForm web account but forget to cancel the subscription through the App Store or Google Play, leaving charges active.
Expecting partial‑period refunds
Many users assume prorated refunds are available after mid‑term cancellation. RoboForm’s terms state no refunds for partially used periods; request a refund promptly if within the allowed window.
Comparative recap
Quick comparison by method
| Method | Steps (short) | Period | Refund details |
|---|---|---|---|
| RoboForm Web Account | Sign in → Settings → License & Billing → Toggle Auto‑Renewal OFF | N/A | Web purchases: full refund if requested within 30 days (proof required) |
| PayPal | PayPal → Payments/Manage Automatic Payments → Cancel RoboForm | N/A | Depends on PayPal transaction; contact RoboForm for refund requests within 30 days |
| iOS App Store | Apple ID subscriptions → cancel subscription | N/A | Contact RoboForm support for refund requests; App Store refunds may follow Apple policies |
| Google Play | Google Play subscriptions → cancel subscription | N/A | Contact RoboForm support for refund requests; Google Play refunds may follow Google policies |
After cancelling
Practical next steps
- Export or back up your RoboForm data if you plan to stop using the service.
- Confirm cancellation by checking your account billing page and your bank or payment receipts.
Helpful links
Address
Headquarters
RoboForm main address (assumed): 3701 Pender Dr, Suite 400, Fairfax, VA 22030, United States.
Contact guidance
For billing, refunds or account issues, contact RoboForm support via the Help Center links above and provide the documentation checklist items for faster resolution.
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Written by Riya Malhotra
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your RoboForm subscription via the web account, sign in to your account, click your email at the top-right, go to Settings, then License & Billing, and toggle Auto-Renewal OFF. You can also send a written cancellation request via email or registered mail.
Yes, if you cancel your RoboForm subscription within 30 days of purchase and provide proof, you are eligible for a full refund for web purchases. For written requests, you can use email or registered mail.
To cancel your RoboForm subscription purchased through the iOS App Store, manage your subscription via your Apple ID account settings in the App Store. You can also send a written cancellation request if needed.
After canceling your RoboForm subscription, you will retain access to your account and stored data until the end of the paid period. If you need to confirm cancellation, consider sending a written request.
Yes, there are exceptions. No refunds are given for partial subscription periods, and for purchases made via the App Store or Google Play, you must contact RoboForm support for refund requests within 30 days. Always keep proof of your cancellation.