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I hereby notify you of my decision to terminate the contract relating to the Sharepoint service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation SharePoint: Easy Method
What is SharePoint
Overview
SharePoint is Microsoft’s cloud-based platform for team collaboration, document management, intranet sites, and content sharing. It is commonly included with Microsoft 365 plans and used by organisations to store, manage, and co-author files.
Common uses
Typical uses include team sites, document libraries, version control, workflows, and integration with OneDrive and Teams. SharePoint can be licensed standalone or as part of Microsoft 365 bundles.
How to cancel SharePoint
Purchases made through app stores
- Apple App Store: If your SharePoint or Microsoft 365 subscription was bought via Apple, cancel through Apple support or the App Store subscription manager.
- Google Play Store: If purchased via Google Play, cancel using Google Play’s subscription management in the Play Store app or Google account subscriptions.
- Important: Microsoft cannot directly cancel subscriptions bought through the App Store or Google Play.
Purchases made on the web (Microsoft account)
- Sign in to your Microsoft account at account.microsoft.com.
- Go to Services & subscriptions, locate the SharePoint/Microsoft 365 subscription, choose Manage, then Cancel to stop future charges.
- If you are a tenant admin using a commercial billing agreement, cancel from the Admin center or contact your reseller as appropriate.
What happens when you cancel
Access and renewal
Cancellation stops future renewals; you typically retain access until the paid period ends. For annual billing, access continues until the current term expires.
Data and admin control
Data in SharePoint sites remains in your tenant after cancellation for a retention period determined by your subscription and admin settings. Tenant admins should export or reassign important data before access is lost.
Will I get a refund?
Cooling-off period and consumer refunds
Microsoft provides a 14-day cooling-off period for digital purchases from the purchase date. If service was partly delivered, refunds may be prorated; once fully delivered (for example, a download started), refund eligibility may be lost.
Business billing and other rules
- MCA accounts (Microsoft Cloud Agreement): prorated refunds if cancelled within 7 days of purchase or renewal.
- MOSA accounts (Microsoft Online Subscription Agreement): prorated credit or refund may be available upon cancellation.
- General rule: digital purchases are often final, but Microsoft may issue refunds or credits at its discretion within certain timeframes.
- Refunds are not guaranteed; you must cancel before requesting a refund. Disputed or unrecognised charges can be contested via your account dashboard.
SharePoint plans and pricing
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| SharePoint (Plan 1) | ₹415.00 | per user/month (paid yearly) | File sharing, coauthoring, document libraries, OneDrive, Microsoft Lists |
| Microsoft 365 Business Basic (includes SharePoint) | ₹145.00 | per user/month (paid yearly) | Web/mobile Office apps, Teams, Exchange, OneDrive, SharePoint |
| Microsoft 365 Business Standard (includes SharePoint) | ₹770.00 | per user/month (paid yearly) | Desktop apps, webinar hosting, custom email, 1 TB storage, additional apps |
| Microsoft 365 Business Premium (includes SharePoint) | ₹1,830.00 | per user/month (paid yearly) | Advanced security, Intune device management, information protection, everything in Standard |
| Office 365 E1 (includes SharePoint Plan 1) | ₹830.00 | per user/month (paid yearly) | Web/mobile Office apps, Teams, 1 TB storage, SharePoint Plan 1 |
| Office 365 E3 (includes SharePoint Plan 2) | ₹1,915.00 | per user/month (paid yearly) | Desktop apps, advanced compliance/security, 1 - 5+ TB storage |
Notes on pricing
Prices are quoted in Indian rupees (INR), per user per month, billed annually. GST is extra where applicable.
Standalone SharePoint Plan 2 pricing was not listed in the same source; contact Microsoft sales or an authorised reseller for current standalone Plan 2 pricing.
Your consumer rights in India
Statutory rights
Microsoft’s advertised cooling-off and refund policies do not override statutory consumer protections in India. Where law grants additional remedies, those rights remain available to you.
How to exercise rights
- Keep purchase receipts and subscription records when requesting refunds or lodging complaints.
- If service delivery or refunds are disputed, escalate through Microsoft support channels and keep records of all communications.
- If unresolved, you may pursue remedies under applicable Indian consumer protection laws.
Customer experiences
Positive reports
Some users report helpful Microsoft support experiences, including effective replication of issues and collaborative resolution, especially when working with knowledgeable support engineers.
Common complaints
Many users report usability challenges, sync failures, documents not opening, confusing UX, and cases where SharePoint is mis‑used as a simple file server.
There are also reports of long support waits or unresolved tickets, particularly for compromised tenants or billing disputes; incident outcomes vary by case and region.
Documentation checklist
What to gather before cancelling
- Account email and Microsoft account ID used for purchase.
- Subscription name, subscription ID, and order date.
- Payment receipts, invoice numbers, and billing method details.
- Tenant ID and admin contact details (for organisation accounts).
- Screenshots of subscription pages, error messages, or billing transactions.
When contacting support
- Have case numbers, previous support correspondence, and exact timestamps ready.
- If purchased via a reseller, include reseller order reference and contact details.
Common mistakes
Mistakes to avoid
One frequent mistake is attempting to cancel a subscription via Microsoft when it was purchased through the Apple App Store or Google Play. Those stores must be used for cancellation.
Another error is cancelling without backing up important SharePoint files or transferring site ownership, which can lead to accidental data loss when access ends.
Practical examples
Example: A user cancels the tenant subscription but forgets to export shared document libraries; collaborators then lose access after the billing period ends.
Example: A subscription charged on a credit card via Google Play continues to renew because the cancellation was attempted in the Microsoft portal instead of Google Play.
Comparative recap
Quick comparison
| When purchased via | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Apple App Store | Cancel via Apple App Store subscription manager or Apple Support | Handled by Apple; Microsoft cannot cancel | Use Apple purchase records for refund requests |
| Google Play | Cancel via Google Play subscriptions in the Play Store or Google account | Handled by Google Play; Microsoft cannot intervene | Check Google Play refund policies and transaction history |
| Microsoft account (web) or Admin center | Sign in at account.microsoft.com → Services & subscriptions → Manage → Cancel | Subject to Microsoft refund policies (14-day cooling-off, prorated rules, account type) | Business agreements (MCA/MOSA) have different refund/credit rules |
Takeaway
Identify where the purchase was made first (App Store, Google Play, or Microsoft web) - that determines the correct cancellation path and refund rules.
Prepare documentation before contacting support to speed resolution and preserve refund eligibility.
After cancelling
Immediate steps
- Export and back up important SharePoint sites, document libraries, and lists before your access ends.
- Transfer site and file ownership to another account or user if collaborators still need access.
Follow-up actions
- Confirm cancellation receipt and check the payment method for stopped future charges.
- Monitor email and billing statements for any unexpected charges, and save all support case references.
- If you need to re-subscribe, review plan differences and restore data from backups as needed.
Address
Corporate headquarters
One Microsoft Way, Redmond, WA 98052, United States.
Support note
For subscription changes, refunds, and technical support, use the online account and admin portals provided in your Microsoft tenant or the relevant app store where the purchase was made.