Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Sharepoint, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month without commitment
Send an e-Postclic to Sharepoint
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in India
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at ₹92.44 for 48 hours
then no commitment, ₹5,032.79 per month
to keep966649193710
Cancellation SharePoint: Easy Method
What is SharePoint
Overview
SharePoint is Microsoft’s cloud-based platform for team collaboration, document management, intranet sites, and content sharing. It is commonly included with Microsoft 365 plans and used by organisations to store, manage, and co-author files.
Common uses
Typical uses include team sites, document libraries, version control, workflows, and integration with OneDrive and Teams. SharePoint can be licensed standalone or as part of Microsoft 365 bundles.
How to cancel SharePoint
Purchases made through app stores
- Apple App Store: If your SharePoint or Microsoft 365 subscription was bought via Apple, cancel through Apple support or the App Store subscription manager.
- Google Play Store: If purchased via Google Play, cancel using Google Play’s subscription management in the Play Store app or Google account subscriptions.
- Important: Microsoft cannot directly cancel subscriptions bought through the App Store or Google Play.
Purchases made on the web (Microsoft account)
- Sign in to your Microsoft account at account.microsoft.com.
- Go to Services & subscriptions, locate the SharePoint/Microsoft 365 subscription, choose Manage, then Cancel to stop future charges.
- If you are a tenant admin using a commercial billing agreement, cancel from the Admin center or contact your reseller as appropriate.
What happens when you cancel
Access and renewal
Cancellation stops future renewals; you typically retain access until the paid period ends. For annual billing, access continues until the current term expires.
Data and admin control
Data in SharePoint sites remains in your tenant after cancellation for a retention period determined by your subscription and admin settings. Tenant admins should export or reassign important data before access is lost.
Will I get a refund?
Cooling-off period and consumer refunds
Microsoft provides a 14-day cooling-off period for digital purchases from the purchase date. If service was partly delivered, refunds may be prorated; once fully delivered (for example, a download started), refund eligibility may be lost.
Business billing and other rules
- MCA accounts (Microsoft Cloud Agreement): prorated refunds if cancelled within 7 days of purchase or renewal.
- MOSA accounts (Microsoft Online Subscription Agreement): prorated credit or refund may be available upon cancellation.
- General rule: digital purchases are often final, but Microsoft may issue refunds or credits at its discretion within certain timeframes.
- Refunds are not guaranteed; you must cancel before requesting a refund. Disputed or unrecognised charges can be contested via your account dashboard.
SharePoint plans and pricing
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| SharePoint (Plan 1) | ₹415.00 | per user/month (paid yearly) | File sharing, coauthoring, document libraries, OneDrive, Microsoft Lists |
| Microsoft 365 Business Basic (includes SharePoint) | ₹145.00 | per user/month (paid yearly) | Web/mobile Office apps, Teams, Exchange, OneDrive, SharePoint |
| Microsoft 365 Business Standard (includes SharePoint) | ₹770.00 | per user/month (paid yearly) | Desktop apps, webinar hosting, custom email, 1 TB storage, additional apps |
| Microsoft 365 Business Premium (includes SharePoint) | ₹1,830.00 | per user/month (paid yearly) | Advanced security, Intune device management, information protection, everything in Standard |
| Office 365 E1 (includes SharePoint Plan 1) | ₹830.00 | per user/month (paid yearly) | Web/mobile Office apps, Teams, 1 TB storage, SharePoint Plan 1 |
| Office 365 E3 (includes SharePoint Plan 2) | ₹1,915.00 | per user/month (paid yearly) | Desktop apps, advanced compliance/security, 1 - 5+ TB storage |
Notes on pricing
Prices are quoted in Indian rupees (INR), per user per month, billed annually. GST is extra where applicable.
Standalone SharePoint Plan 2 pricing was not listed in the same source; contact Microsoft sales or an authorised reseller for current standalone Plan 2 pricing.
Your consumer rights in India
Statutory rights
Microsoft’s advertised cooling-off and refund policies do not override statutory consumer protections in India. Where law grants additional remedies, those rights remain available to you.
How to exercise rights
- Keep purchase receipts and subscription records when requesting refunds or lodging complaints.
- If service delivery or refunds are disputed, escalate through Microsoft support channels and keep records of all communications.
- If unresolved, you may pursue remedies under applicable Indian consumer protection laws.
Customer experiences
Positive reports
Some users report helpful Microsoft support experiences, including effective replication of issues and collaborative resolution, especially when working with knowledgeable support engineers.
Common complaints
Many users report usability challenges, sync failures, documents not opening, confusing UX, and cases where SharePoint is mis‑used as a simple file server.
There are also reports of long support waits or unresolved tickets, particularly for compromised tenants or billing disputes; incident outcomes vary by case and region.
Documentation checklist
What to gather before cancelling
- Account email and Microsoft account ID used for purchase.
- Subscription name, subscription ID, and order date.
- Payment receipts, invoice numbers, and billing method details.
- Tenant ID and admin contact details (for organisation accounts).
- Screenshots of subscription pages, error messages, or billing transactions.
When contacting support
- Have case numbers, previous support correspondence, and exact timestamps ready.
- If purchased via a reseller, include reseller order reference and contact details.
Common mistakes
Mistakes to avoid
One frequent mistake is attempting to cancel a subscription via Microsoft when it was purchased through the Apple App Store or Google Play. Those stores must be used for cancellation.
Another error is cancelling without backing up important SharePoint files or transferring site ownership, which can lead to accidental data loss when access ends.
Practical examples
Example: A user cancels the tenant subscription but forgets to export shared document libraries; collaborators then lose access after the billing period ends.
Example: A subscription charged on a credit card via Google Play continues to renew because the cancellation was attempted in the Microsoft portal instead of Google Play.
Comparative recap
Quick comparison
| When purchased via | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Apple App Store | Cancel via Apple App Store subscription manager or Apple Support | Handled by Apple; Microsoft cannot cancel | Use Apple purchase records for refund requests |
| Google Play | Cancel via Google Play subscriptions in the Play Store or Google account | Handled by Google Play; Microsoft cannot intervene | Check Google Play refund policies and transaction history |
| Microsoft account (web) or Admin center | Sign in at account.microsoft.com → Services & subscriptions → Manage → Cancel | Subject to Microsoft refund policies (14-day cooling-off, prorated rules, account type) | Business agreements (MCA/MOSA) have different refund/credit rules |
Takeaway
Identify where the purchase was made first (App Store, Google Play, or Microsoft web) - that determines the correct cancellation path and refund rules.
Prepare documentation before contacting support to speed resolution and preserve refund eligibility.
After cancelling
Immediate steps
- Export and back up important SharePoint sites, document libraries, and lists before your access ends.
- Transfer site and file ownership to another account or user if collaborators still need access.
Follow-up actions
- Confirm cancellation receipt and check the payment method for stopped future charges.
- Monitor email and billing statements for any unexpected charges, and save all support case references.
- If you need to re-subscribe, review plan differences and restore data from backups as needed.
Address
Corporate headquarters
One Microsoft Way, Redmond, WA 98052, United States.
Support note
For subscription changes, refunds, and technical support, use the online account and admin portals provided in your Microsoft tenant or the relevant app store where the purchase was made.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.
FAQ
To cancel your SharePoint subscription purchased via the Apple App Store, you need to go through the Apple subscription manager or contact Apple Support. Remember to keep proof of your cancellation request.
Microsoft offers a 14-day cooling-off period for digital purchases. If you cancel within this timeframe, you may be eligible for a prorated refund based on the service delivered. Ensure you check your billing details for specific refund policies.
To cancel your SharePoint subscription purchased through your Microsoft account, sign in at account.microsoft.com, go to Services & subscriptions, find your subscription, and select Manage, then Cancel. Keep a record of your cancellation for future reference.
After canceling your SharePoint subscription, you will retain access until the end of the paid period. Your data will remain in your tenant for a retention period, so it's advisable to export or reassign important data before losing access.
Yes, if you have a Microsoft Cloud Agreement (MCA) or Microsoft Online Subscription Agreement (MOSA), different rules apply. MCA accounts may receive prorated refunds if canceled within 7 days, while MOSA accounts may have prorated credits or refunds available. Check your agreement for specific details.