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Cancellation Shogun: Easy Method
What is Shogun
Overview
Shogun is a SaaS page builder used to create custom storefront pages for eCommerce platforms such as Shopify and BigCommerce. It provides drag-and-drop page building and optimization tools for merchants.
Where it runs
Shogun is available as an app integrated into stores (Shopify/BigCommerce) and as subscriptions through mobile platforms (Apple App Store and Google Play). For official help and policies see the Shogun help and terms pages.
How to cancel Shogun
Cancel via web (Shopify / BigCommerce)
- Open your store dashboard where Shogun is installed.
- Uninstall the Shogun app from your store to stop future billing.
- For the official guide and details, refer to the Shogun cancellation help page: How do I cancel my Shogun subscription?
Cancel via Apple App Store or Google Play
- Apple: Open your device Settings → Apple ID → Subscriptions and cancel the Shogun subscription there.
- Google: Open the Google Play Store → Subscriptions and cancel the Shogun subscription from your account.
- Shogun does not process refunds for app-store purchases; refunds are managed by Apple or Google.
What happens when you cancel
Billing and access
Uninstalling the Shogun app from your store dashboard cancels future billing for that app installation. This is the standard method to stop recurring charges for web installations.
Data and content
Before uninstalling, export or back up any pages or assets you need, as removing an app can affect storefront content. Check your store and Shogun account for any retained settings or data.
Will I get a refund?
Shogun's refund policy
- Under Shogun's Terms of Service, fees are generally non-cancelable and non-pro-rata; Shogun does not provide refunds except as expressly stated in the agreement.
- See the official terms for the full policy: Shogun Terms of Service.
App store refunds and timelines
- Purchases made via Apple App Store or Google Play must be refunded through those platforms.
- Apple and Google assess refund requests under their own policies (Apple commonly ~14 days; Google usually processes in a few days, subject to their discretion).
Shogun plans and pricing
Pricing availability
No current, verifiable pricing details were available in the official sources provided. Contact Shogun or your platform store for plan pricing.
How to get exact pricing
Visit Shogun support or contact sales through your store listing or Shogun’s official site to obtain up-to-date pricing and plan details.
| Plan | Period | Price |
|---|---|---|
| Basic | n/a | Contact for pricing |
| Standard | n/a | Contact for pricing |
| Advanced | n/a | Contact for pricing |
Your consumer rights in India
Available information
In the scanned official Shogun sources there is no India-specific consumer-rights or statutory cooling-off information available. The Shogun sources do not reference Indian consumer law.
Practical steps for Indian customers
- Keep receipts, invoices, subscription IDs and correspondence as evidence.
- Request refunds through the payment platform (Apple/Google) or your card/bank if you believe charges were incorrect.
- If unresolved, consider contacting an Indian consumer protection body or seeking local legal advice about digital goods and services.
Customer experiences
Summary of verified reviews
No verified user reviews from India (e.g., on TrustPilot/ProductReview India) were found in the accessible sources. Likewise, no recurring India-specific complaints were verifiable.
What other merchants report
Globally, common merchant topics include app usability, migration concerns, and billing questions. For specific experiences, search platform app stores or merchant forums and verify dates and contexts.
Documentation checklist
Documents to collect before cancelling
- Account email and user ID associated with Shogun.
- Store name and platform (Shopify or BigCommerce).
- Subscription/order ID, invoices or billing statements.
- Screenshots of subscription pages, charges, and uninstall confirmations.
When requesting refunds or support
- Include dates of purchase, payment method, and reason for refund request.
- Attach correspondence and any evidence of service issues, if applicable.
Common mistakes
Assuming uninstall equals refund
Uninstalling the app stops future billing for web installations but does not guarantee a refund for past charges. Shogun’s Terms of Service states fees are generally non-refundable.
Missing platform-specific cancellation
For app-store subscriptions, cancelling within the Shopify/BigCommerce dashboard will not affect Apple or Google subscriptions. Cancel from the platform where you subscribed.
Comparative recap
Quick comparison
The table below compares the main cancellation and refund handling across platforms where Shogun subscriptions occur.
Notes
Refund handling is platform-dependent. Confirm the path to cancel and the refund process before taking action.
| Platform | Cancellation method | Refund handling | Period |
|---|---|---|---|
| Web (Shopify / BigCommerce) | Uninstall Shogun app from store dashboard | Shogun does not generally issue refunds (see Terms) | n/a |
| Apple App Store | Cancel via Apple ID → Subscriptions on device | Apple manages refunds under its policies (~14 days commonly) | n/a |
| Google Play | Cancel via Google Play → Subscriptions on device | Google manages refunds under its policies (usually a few days) | n/a |
After cancelling
Immediate actions
- Export or back up pages, assets, and analytics you need before losing access.
- Confirm that billing has stopped and keep confirmation screenshots.
Need help or disputes
- For cancellation steps and verification, refer to the official guide: How do I cancel my Shogun subscription?
- For refund policy and contract terms, see: Shogun Terms of Service
Address
Corporate address (as listed)
3095 Talon Dr #400, Casper, WY 82604, USA
Contact note
For official support, use the help resources linked above or the contact options on Shogun’s official support pages. Keep records of all communications.
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Written by Riya Malhotra
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Shogun subscription via Shopify or BigCommerce, open your store dashboard and uninstall the Shogun app to stop future billing. For further assistance, refer to the official Shogun cancellation help page.
Shogun generally does not provide refunds as per their Terms of Service, which state that fees are non-cancelable and non-pro-rata. For app store purchases, refunds must be requested through Apple or Google.
To cancel your Shogun subscription via the Apple App Store, go to your device Settings, select your Apple ID, then navigate to Subscriptions and cancel the Shogun subscription from there.
When you cancel your Shogun subscription, it is advisable to back up any necessary pages or assets before uninstalling the app, as this may affect your storefront content.
You can cancel your Shogun subscription through the web by uninstalling the app or via app stores. For written cancellations, consider using registered postal mail or email, and keep proof of your request.