Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel SITELOCK
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Sitelock service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sitelock: Easy Method
What is SiteLock
Service overview
SiteLock is a subscription-based website security service that provides automated malware scanning, vulnerability detection, and (in higher tiers) malware removal and website monitoring. It is typically sold directly by SiteLock or through hosting partners and resellers in various markets, including India.
How it is commonly sold
SiteLock plans are often bundled by hosting providers or resellers and sometimes purchased via platforms like Apple App Store or Google Play for mobile-related purchases. Reseller-managed licenses may be handled through Sectigo's reseller tools.
How to cancel SiteLock
Cancel direct purchases (web / SiteLock account)
- Call SiteLock Customer Care at least 30 days before the renewal date; the published contact example is +1 415‑390‑2500.
- Request and confirm cancellation of the subscription and ask for any confirmation reference or email.
- Monitor your payment method and account for one billing cycle to ensure no further charges are made.
Cancel purchases via resellers or Sectigo
- If your SiteLock subscription is managed by a reseller via the Sectigo Reseller Area (SRA), the reseller can cancel through SRA API calls (e.g., AutoRefund or modifyThirdPartyDetails) or by contacting Sectigo support.
- Refund eligibility and cancellation specifics depend on the reseller’s and Sectigo’s rules (see refund section).
Cancel purchases via App Store or Google Play
- Purchases made through Apple or Google must be cancelled/ refunded through the App Store or Google Play billing systems.
- SiteLock does not manage refunds or cancellations for subscriptions purchased through these mobile platforms.
What happens when you cancel
Service access and feature changes
Once cancellation is processed, active scans and automated protections tied to the subscription will stop at the end of the paid period unless your reseller provides otherwise.
Auto‑renewal and billing
Cancelling should prevent future automatic renewals. Always confirm the cancellation with a reference and check your bank/credit card statement for unexpected charges.
Data retention and backups
SiteLock data retention and access to backups depend on how the service was provisioned (direct account vs reseller). Request details from your reseller or SiteLock support before cancelling if you need copies of logs or reports.
Will I get a refund?
Sectigo / reseller refund rules
Resellers using the Sectigo Reseller Area commonly follow a 14‑day refund window for annual licenses; monthly licenses are generally non‑refundable under Sectigo rules.
Check the reseller’s specific terms because resellers can offer different or extended refund windows.
Namecheap India and other reseller exceptions
- Namecheap India documents a 30‑day full refund window for SiteLock cancellations; after 30 days refunds may not be allowed and a 50% cancellation fee of the annual term can apply.
- Resellers that advertise longer cooling‑off periods may give you stronger rights than Sectigo’s baseline policy.
App Store / Google Play purchases
Refunds for purchases made via Apple or Google follow those platforms’ policies and must be requested through them; SiteLock does not control those refunds.
SiteLock plans and pricing
Notes on the pricing below
The table lists representative SiteLock plans and prices offered by Indian resellers and hosting partners (indicative INR pricing). Prices vary by reseller and promotion.
Selected plans (indicative India pricing)
| Plan | Price (INR) | Period | Key features |
|---|---|---|---|
| Basic (HostingCentre.in) | ₹2,400/yr | Annual | 25 pages, daily malware & network scan, one‑time app/SQL/XSS scan (no auto removal) |
| Professional (HostingCentre.in) | ₹6,000/yr | Annual | 100 pages, daily scans, auto malware removal, FTP scanning, file change monitoring |
| Premium (HostingCentre.in) | ₹9,600/yr | Annual | 500 pages, full suite with auto removal, FTP scan, file monitoring |
| Basic (iWebHostIndia) | ₹68/mo | Monthly (1‑year commitment) | 25 pages, daily malware & network scan, Trust Seal, one‑time app/SQL/XSS scan |
| Professional (iWebHostIndia) | ₹193/mo | Monthly (1‑year commitment) | 100 pages, auto malware & removal, FTP, file monitoring, Trust Seal |
| Detect (HostPapa India) | ₹199/mo (billed annually ₹2,388/yr) | Monthly (billed annually) | Up to 25 pages, daily malware scan, Trust Seal, annual vulnerability scan |
| Remove (HostPapa India) | ₹599/mo (billed annually ₹7,188/yr) | Monthly (billed annually) | Daily malware & vulnerability scans, auto malware removal, FTP scans |
| SiteLock 911 (HostPapa India) | ₹12,999/event | One‑time | Emergency malware removal per event |
| SiteLock Basic (Bluehost India offer) | ₹1,645.13/yr | Annual (promotional) | Basic SiteLock via Bluehost, per domain |
Your consumer rights in India
Cooling‑off and refund expectations
Indian consumers typically have a statutory cooling‑off period for online purchases that is at least 7 days in many contexts. Resellers may offer longer windows, such as 30 days, which improve consumer protection.
Using reseller terms for stronger protection
If you bought SiteLock through an Indian reseller with a 30‑day refund policy (for example, Namecheap India), rely on that reseller’s stated terms when requesting refunds or cancellations.
Escalation and dispute options
If a provider or reseller does not honour their stated terms, consider contacting your payment provider to dispute unauthorised charges and, if necessary, escalate under consumer protection or unfair trade practice rules in India.
Customer experiences
Positive feedback
Some users praise SiteLock for detecting malware and identifying vulnerabilities across multiple sites, noting it can be helpful for regular automated scanning.
Review platforms such as Capterra India contain testimonials describing the product as useful for malware identification.
Negative feedback and common complaints
Public reviews on platforms like Trustpilot, Capterra, and G2 include complaints about difficult cancellation, overcharging, and poor support response times.
Some reviewers report recurring charges after attempting cancellation and frustration with refund processes; these experiences are common themes in public reviews.
Documentation checklist
Before you call or email
- Order number or invoice showing the SiteLock purchase date and plan details.
- Account email/username used with SiteLock or the reseller.
- Payment proof (bank/ card statement) showing the charge for the subscription.
What to collect during cancellation
- Written cancellation confirmation (email or reference number) and the name of the agent you spoke with.
- Screenshots of subscription settings, renewal date, and any billing attempts after cancellation.
Common mistakes
Missing the 30‑day cancellation window
Many cancellations fail or get denied because the customer did not request cancellation at least 30 days before auto‑renewal when buying directly. Always check renewal dates early.
Assuming the reseller terms match SiteLock’s base policy
Customers sometimes assume Sectigo/SiteLock and their reseller have identical refund rules. Resellers may offer better or worse terms; verify the reseller’s published policy.
Not monitoring bank statements after cancellation
Even after a confirmed cancellation, some users report follow‑on charges. Monitor your statements and be prepared to dispute charges with your bank if necessary.
Comparative recap
Summary table purpose
The table below compares common purchase routes for SiteLock and the typical cancellation/refund characteristics to help you choose the correct next step.
Key comparison
| Purchase route | Cancellation method | Typical refund window | Notes |
|---|---|---|---|
| Direct via SiteLock website | Call SiteLock Customer Care (example: +1 415‑390‑2500) and confirm cancellation | No universal public refund - ask support; 30‑day notice recommended to avoid renewal | Monitor account for charges after cancellation; see cancellation guide. |
| Reseller (Sectigo SRA managed) | Reseller cancels via Sectigo Reseller Area API or contact Sectigo support | Sectigo baseline: 14 days for annual licenses; monthly usually non‑refundable | Reseller may offer different terms; check reseller policy and Sectigo documentation. |
| App Store / Google Play | Request cancellation/refund through Apple or Google billing systems | Subject to platform policies (Apple/Google) | SiteLock cannot process refunds for purchases made through these platforms. |
After cancelling
Immediate next steps
- Save written confirmation of cancellation and any reference numbers you receive.
- Check your bank or card statement for at least one billing cycle to confirm no further charges.
Where to get help or escalate
- SiteLock cancellation example and community tips: How to cancel SiteLock.
- Sectigo reseller documentation (cancelling/refunds via SRA): Sectigo SRA maintaining SiteLock products.
- If you bought through Namecheap India, consult their refund policy: Namecheap India refund policy.
- See user reviews and experiences (to set expectations): TrustPilot SiteLock reviews, Capterra SiteLock reviews, G2 SiteLock reviews.
Address
SiteLock headquarters
SiteLock (headquarters): 8701 East Hartford Drive, Suite 200, Scottsdale, AZ 85255, USA.
Support / reseller contact reminder
If you purchased through a reseller or hosting partner in India, contact that reseller first for cancellation and refund queries because they control the provisioning and local policies.