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Slidesgo

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Termination letter drafted by a specialized lawyer
Sender
Cancel Slidesgo Subscription | Postclic
Slidesgo
13 Molina Lario St, 5th floor
M laga Spain
support@slidesgo.com
Cancellation of Slidesgo contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Slidesgo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Slidesgo
13 Molina Lario St, 5th floor
M laga , Spain
support@slidesgo.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Slidesgo. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Slidesgo: Easy Method

What is Slidesgo

Overview

Slidesgo is a subscription service that provides a library of editable Google Slides and PowerPoint templates, plus related editing tools and assets.

It is aimed at users who need ready-made presentation designs for education, business, or personal use and offers premium templates, an online editor, and extra tools.

How users typically subscribe

Subscriptions can be purchased on the Slidesgo website and may also be offered through third-party resellers or platforms.

Billing and feature availability can vary by the plan and point of sale; always check the plan details at purchase.

How to cancel Slidesgo

Cancel on Slidesgo website (Web)

  • Sign in to your account on the Slidesgo site.
  • Go to your profile → “My Subscription” (or “Subscription”).
  • Click “Cancel subscription” to stop automatic renewal.
  • You will retain access until the end of the paid period; no further charges will be applied after expiry.

For official guidance see the Slidesgo FAQs.

Slidesgo - FAQs

Cancel via App Store or Google Play

  • If you subscribed through Apple App Store, cancel via your Apple ID subscription settings in iOS or macOS.
  • If you subscribed through Google Play, cancel via Google Play subscriptions in the Play Store app or account settings.
  • Slidesgo’s help pages do not provide platform-specific steps; use the respective app-store support if needed.

What happens when you cancel

Service access and renewal

After cancelling on the Slidesgo site you keep access to premium features until the current paid period ends.

No automatic renewal will occur after the subscription expiry; you must re-subscribe to regain premium access.

Data, account and entitlements

Your account remains active as a free account after expiry; templates you downloaded remain your files but premium downloads stop.

Slidesgo does not typically provide proportional refunds for unused time after cancellation.

Will I get a refund?

Slidesgo refund policy (general)

Slidesgo’s stated policy is that refunds are not generally provided after subscription; cancelling prevents future charges.

Partial or proportional refunds are not typically offered once the subscription period has started.

Exceptions and 30‑day condition

  • Slidesgo allows a refund request within 30 days of payment only if you have not downloaded any templates during that period.
  • If you downloaded templates, refunds within 30 days are not available per the stated policy.

For official terms see the Slidesgo refund page.

Slidesgo - Refund Policy

Slidesgo plans and pricing

Pricing summary

Below are example plan prices reported in public sources for India. These may change; check the site at purchase for current local pricing and taxes.

Features described are representative of each plan as reported publicly.

Plan Price Period Features
Premium (Annual) ₹749.00/year Annual Unlimited template downloads (~150/month cap), no ads, premium templates, online editor, AI tools, teacher toolkits, Slidesclass, priority support
Premium Plan (via TheFiniteAI) ₹1,659.99/year Annual 15,000+ assets and templates, priority support, team discounts, minors data protection compliance
Education Plan (via TheFiniteAI) ₹995.99/year Annual Education-specific Premium features, educational tools and discounts
Premium Plan (via ToolplateAI) ₹663.99/year (₹165.49/month) Annual Includes 1 extra user, access to templates and assets

Your consumer rights in India

Applicable law

In India, digital subscriptions are treated as services under consumer protection law and related e‑commerce rules.

The Consumer Protection (E‑Commerce) Rules 2020 require transparent terms and fair treatment for consumers of online services.

Practical implications and remedies

  • If you are charged after cancellation or the cancellation process fails, you may raise a grievance with National Consumer Helpline or file a complaint with the Consumer Commission.
  • Slidesgo’s “no refunds” clauses may be reviewable if the service is deficient or non‑delivered under Indian law.

Customer experiences

Positive feedback

Many users praise Slidesgo for modern, well‑designed templates and convenience for creating presentations quickly.

Reviewers highlight visual quality, helpful extras like sticker packs, and the ease of editing templates in Google Slides or PowerPoint.

Negative feedback

Other users report difficulty cancelling, unexpected charges after cancellation, and slow or unhelpful customer service responses.

Complaints often focus on billing transparency, refund refusals, and occasional technical issues on the website.

Documentation checklist

Essential documents to gather

  • Order confirmation email or invoice with transaction date and amount.
  • Subscription ID or account email used to subscribe.
  • Payment proof (bank statement, card charge screenshot).
  • Screenshot(s) of subscription status page showing cancellation or current status.

Optional supporting items

  • Correspondence with Slidesgo support (emails, chat logs).
  • Evidence of failed cancellations (error messages, timestamps).

Common mistakes

Not cancelling the right place

Example: Cancelling inside the Slidesgo account while the subscription was purchased through Google Play or the App Store will not stop the app‑store billing.

Always confirm where the subscription was purchased and cancel through that platform.

Missing proof and timing

Example: Requesting a refund without transaction receipts or proof of no downloads undermines eligibility for the 30‑day no‑download refund exception.

Keep receipts and screenshots and act quickly - refund eligibility (no downloads) is limited to 30 days per policy.

Comparative recap

Quick comparison overview

The table below compares key points for cancelling and refunds across the Slidesgo site versus app‑store subscriptions.

Item Web (Slidesgo site) App Store / Google Play
Cancel method Account → My Subscription → Cancel subscription Cancel via Apple ID subscriptions or Google Play subscriptions
Refund availability Refund within 30 days only if no templates downloaded; otherwise generally no refunds Refunds follow the app store’s policies; Slidesgo cannot directly refund purchases billed by Apple/Google
Access after cancel Access retained until the end of paid period Access retained until the end of the paid period as per the store’s billing
Support route for billing issues Slidesgo support and FAQs; use receipts and account details when contacting Contact Apple/Google support for store‑billed subscriptions; Slidesgo support may handle account content questions

After cancelling

What to monitor

  • Check your bank or card statement to confirm no further charges are applied after the current period ends.
  • Retain screenshots of your subscription page showing the cancellation confirmation.

Next steps and help links

If you need official guidance or to request a refund under the no‑download exception, consult Slidesgo help pages and follow their contact process.

Slidesgo - FAQs

Slidesgo - Refund Policy

Address

Registered office

Freepik Company, S.L.U. (operator of Slidesgo) - Registered address:

13 Molina Lario St, 5th floor, 29015 Málaga, Spain

Contact notes

For billing disputes, gather the documentation checklist items above before contacting Slidesgo support or your payment provider.

If problems persist in India, you may escalate the matter to local consumer protection authorities as noted in the rights section.

FAQ

To cancel your Slidesgo subscription on the website, sign in to your account, go to your profile, select 'My Subscription,' and click 'Cancel subscription.' Make sure to keep proof of cancellation.

You can request a refund within 30 days of payment only if you haven't downloaded any templates. If you have downloaded templates, refunds are not available. Keep proof of your request.

After canceling your subscription, you will retain access to premium features until the end of the current paid period. No further charges will occur after that.

If you subscribed through the App Store, you need to cancel via your Apple ID subscription settings. Be sure to keep proof of cancellation.

Yes, refunds are generally not provided after the subscription period starts, but you can request a refund within 30 days if no templates were downloaded. Always check your contract for specific details.