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Cancellation service #1 in India
Slidesgo is a subscription service that provides a library of editable Google Slides and PowerPoint templates, plus related editing tools and assets.
It is aimed at users who need ready-made presentation designs for education, business, or personal use and offers premium templates, an online editor, and extra tools.
Subscriptions can be purchased on the Slidesgo website and may also be offered through third-party resellers or platforms.
Billing and feature availability can vary by the plan and point of sale; always check the plan details at purchase.
For official guidance see the Slidesgo FAQs.
After cancelling on the Slidesgo site you keep access to premium features until the current paid period ends.
No automatic renewal will occur after the subscription expiry; you must re-subscribe to regain premium access.
Your account remains active as a free account after expiry; templates you downloaded remain your files but premium downloads stop.
Slidesgo does not typically provide proportional refunds for unused time after cancellation.
Slidesgo’s stated policy is that refunds are not generally provided after subscription; cancelling prevents future charges.
Partial or proportional refunds are not typically offered once the subscription period has started.
For official terms see the Slidesgo refund page.
Below are example plan prices reported in public sources for India. These may change; check the site at purchase for current local pricing and taxes.
Features described are representative of each plan as reported publicly.
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium (Annual) | ₹749.00/year | Annual | Unlimited template downloads (~150/month cap), no ads, premium templates, online editor, AI tools, teacher toolkits, Slidesclass, priority support |
| Premium Plan (via TheFiniteAI) | ₹1,659.99/year | Annual | 15,000+ assets and templates, priority support, team discounts, minors data protection compliance |
| Education Plan (via TheFiniteAI) | ₹995.99/year | Annual | Education-specific Premium features, educational tools and discounts |
| Premium Plan (via ToolplateAI) | ₹663.99/year (₹165.49/month) | Annual | Includes 1 extra user, access to templates and assets |
In India, digital subscriptions are treated as services under consumer protection law and related e‑commerce rules.
The Consumer Protection (E‑Commerce) Rules 2020 require transparent terms and fair treatment for consumers of online services.
Many users praise Slidesgo for modern, well‑designed templates and convenience for creating presentations quickly.
Reviewers highlight visual quality, helpful extras like sticker packs, and the ease of editing templates in Google Slides or PowerPoint.
Other users report difficulty cancelling, unexpected charges after cancellation, and slow or unhelpful customer service responses.
Complaints often focus on billing transparency, refund refusals, and occasional technical issues on the website.
Example: Cancelling inside the Slidesgo account while the subscription was purchased through Google Play or the App Store will not stop the app‑store billing.
Always confirm where the subscription was purchased and cancel through that platform.
Example: Requesting a refund without transaction receipts or proof of no downloads undermines eligibility for the 30‑day no‑download refund exception.
Keep receipts and screenshots and act quickly - refund eligibility (no downloads) is limited to 30 days per policy.
The table below compares key points for cancelling and refunds across the Slidesgo site versus app‑store subscriptions.
| Item | Web (Slidesgo site) | App Store / Google Play |
|---|---|---|
| Cancel method | Account → My Subscription → Cancel subscription | Cancel via Apple ID subscriptions or Google Play subscriptions |
| Refund availability | Refund within 30 days only if no templates downloaded; otherwise generally no refunds | Refunds follow the app store’s policies; Slidesgo cannot directly refund purchases billed by Apple/Google |
| Access after cancel | Access retained until the end of paid period | Access retained until the end of the paid period as per the store’s billing |
| Support route for billing issues | Slidesgo support and FAQs; use receipts and account details when contacting | Contact Apple/Google support for store‑billed subscriptions; Slidesgo support may handle account content questions |
If you need official guidance or to request a refund under the no‑download exception, consult Slidesgo help pages and follow their contact process.
Freepik Company, S.L.U. (operator of Slidesgo) - Registered address:
13 Molina Lario St, 5th floor, 29015 Málaga, Spain
For billing disputes, gather the documentation checklist items above before contacting Slidesgo support or your payment provider.
If problems persist in India, you may escalate the matter to local consumer protection authorities as noted in the rights section.
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Written by Aditya Mehta
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.