Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel SMALLCASE
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Smallcase service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Smallcase: Easy Method
What is Smallcase
Overview
Smallcase is a platform that lets investors buy and manage thematic, strategy-based portfolios of stocks (called "smallcases") through broker partners. It combines curated portfolios with order execution tools and subscription-based premium smallcases.
How it works
Users subscribe to free or fee-based smallcases and place lump-sum or SIP orders via their linked broker. Fee-based smallcases may charge a recurring subscription set by the smallcase manager.
How to cancel Smallcase
Cancel via App / Web (Subscriptions dashboard)
- Open the Smallcase app or the partner platform where you subscribed.
- Go to the Subscriptions dashboard in the app or on the partner platform.
- Select the fee-based smallcase subscription you want to stop.
- Choose the option to cancel; confirm when prompted to stop auto-renewal.
- Note: cancelling via the dashboard stops future renewals but does not automatically trigger refunds.
Cancel e-Mandate (eNACH) subscriptions
- If you subscribed using an e-Mandate (eNACH), email publisher.help@smallcase.com with your registered email and the smallcase name.
- Smallcase will share mandate details (maximum limit, validity, UMRN) and request your confirmation by email.
- Once you confirm by email, the e-Mandate cancellation is processed within 72 hours.
What happens when you cancel
Access and renewals
Cancellation stops automatic renewal of the fee-based smallcase at the end of the current billing period. You retain access to the subscribed service until the end of the active billing cycle.
Data, history and billing
Your account history, past transactions and statements remain available in your Smallcase account as per the platform's normal record-keeping. Billing for the completed billing period remains payable under the original terms.
Will I get a refund?
Standard refund policy
There is no refund for the unused portion of a billing period after you cancel; cancellation only stops future auto-renewals and does not provide partial refunds for remaining days.
Exceptions and manager discretion
- Refunds of subscription fees are governed by the terms between you and the smallcase Manager and are issued at the Manager's discretion.
- There is no automatic statutory 14-day cooling-off right for these subscriptions; refund rights are limited and determined by the Manager's policy.
Smallcase plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Lump-sum / Buy Order Transaction Fee | ₹100 + GST (capped at 1.5% of order value) | Per transaction | One-time platform fee for lump-sum or "invest more" orders in free and fee-based smallcases |
| SIP Transaction Fee | ₹10 + GST (capped at 1.5% of SIP amount) | Per SIP installment | Platform fee charged each SIP run for free and fee-based smallcases |
| Subscription Fee for Fee-based smallcases | Varies by manager (example range: ₹99 - ₹9,999) | Monthly / Quarterly / Annual (as set by manager) | Charged by SEBI-registered smallcase Managers for premium portfolios, research and rebalances |
| Low-ticket Lump-sum Investments (<₹4,000) | 2.5% of investment + GST | Per transaction | Alternate fee structure for small investments instead of flat ₹100 + GST |
Notes on pricing
- GST (18%) applies to all platform transaction fees. Brokerage, STT, depository and other statutory charges are additional.
- Subscription fee examples (₹99 - ₹9,999 per month) are indicative and vary by smallcase Manager; exact pricing is shown on the Smallcase platform before subscribing.
Your consumer rights in India
Mandate cancellation timeframe
If you cancel an e-Mandate (eNACH) after confirming by email, Smallcase processes the cancellation within up to 72 hours of your confirmation.
Refund and dispute rights
- There is no statutory 14-day cooling-off or automatic refund for these subscription services; refunds are subject to the Manager's terms.
- For grievances, you can contact the grievance officer as specified in the Terms & Conditions: Mr. Rahul Das via help@smallcase.com.
Customer experiences
Positive feedback (summary)
- Users report the app is convenient and helps discover portfolios easily.
- Interface is described as clean and intuitive, with a broad range of investment options and responsive customer support.
- Some public ratings show generally favorable scores for pricing, quality and support (example aggregate ratings reported publicly).
Negative feedback (summary)
- Criticism around performance reporting and the timing of rebalances can make returns appear different from executed prices.
- Frequent rebalancing may increase brokerage and capital gains tax, which can erode returns compared with passive alternatives.
- Some users find fees high for small investments and question transparency of CAGR and performance metrics.
Documentation checklist
Required information to cancel e-Mandate
- Registered email address used for the Smallcase account.
- Name of the smallcase subscription you wish to cancel.
Recommended supporting documents
- Subscription invoice or order confirmation (screenshot or PDF).
- Bank transaction reference or mandate UMRN if available (Smallcase will provide mandate details on request).
- Any correspondence with the smallcase Manager or platform support related to the subscription.
Common mistakes
Expecting an automatic refund
Many users assume cancelling a subscription triggers a refund for the unused period. For Smallcase, cancellation stops future renewals; refunds are not automatic and depend on Manager policies.
Failing to cancel e-Mandate separately
Cancelling via the Subscriptions dashboard may stop renewals but does not always cancel the underlying e-Mandate. For eNACH subscriptions, follow the email process to ensure the mandate is revoked.
Comparative recap
Quick comparison table
| Feature | Smallcase |
|---|---|
| Cancel method | Subscriptions dashboard (app/web) or email for e-Mandate (publisher.help@smallcase.com) |
| Refund policy | No automatic refund for unused period; refunds at Manager discretion |
| Access after cancel | Access retained until end of current billing cycle |
| Processing time (e-Mandate) | Up to 72 hours after your email confirmation |
| Typical platform fees | ₹100 + GST per lump-sum (or 2.5% for <₹4,000), ₹10 + GST per SIP, subscription varies by Manager |
Takeaway
Cancel via the Subscriptions dashboard for simple stop of renewals; use the email process to cancel e-Mandates and allow up to 72 hours for processing.
After cancelling
What to check
- Confirm cancellation receipt or status in the Subscriptions dashboard or via email.
- Monitor your bank statements for any recurring charges and your account access until the billing period ends.
Helpful links and contacts
- Smallcase - About
- publisher.help@smallcase.com (for e-Mandate cancellations)
- help@smallcase.com (general support / grievance officer contact)
Address
Registered office
Smallcase Technologies Private Limited, 51, 3rd Floor, Le Parc Richmonde, Richmond Road, Shanthala Nagar, Richmond Town, Bangalore 560025, India.
Grievance officer
For escalations as per the Terms & Conditions contact: Mr. Rahul Das via help@smallcase.com.