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Kündigungsschreiben verfasst von einem Fachanwalt
Absender
Stripe
Prestige Tech Pacific Park, 11th Floor, Building No. 2, Kadubeesanahalli Village, Varthur Hobli, Bangalore East Taluk
560103 Bangalore India
support@stripe.com
Vertragskündigung – Benachrichtigung per zertifizierter E-Mail






Vertragsnummer:

An:
Kündigungsabteilung – Stripe
Prestige Tech Pacific Park, 11th Floor, Building No. 2, Kadubeesanahalli Village, Varthur Hobli, Bangalore East Taluk
560103 Bangalore

Sehr geehrte Damen und Herren,

hiermit kündige ich den Vertrag Nummer bezüglich des Dienstes Stripe. Diese Benachrichtigung stellt eine feste, klare und eindeutige Absicht dar, den Vertrag zum frühestmöglichen Zeitpunkt oder gemäß der anwendbaren vertraglichen Kündigungsfrist zu beenden.

Ich bitte Sie, alle erforderlichen Maßnahmen zu ergreifen, um:

– alle Abrechnungen ab dem wirksamen Kündigungsdatum einzustellen;
– den ordnungsgemäßen Eingang dieser Anfrage schriftlich zu bestätigen;
– und gegebenenfalls die Schlussabrechnung oder Saldenbestätigung zu übermitteln.

Diese Kündigung wird Ihnen per zertifizierter E-Mail zugesandt. Der Versand, die Zeitstempelung und die Integrität des Inhalts sind festgestellt, wodurch es einen gleichwertigen Nachweis darstellt, der den Anforderungen an elektronische Beweise entspricht. Sie verfügen daher über alle notwendigen Elemente, um diese Kündigung ordnungsgemäß zu bearbeiten, in Übereinstimmung mit den geltenden Grundsätzen der schriftlichen Benachrichtigung und der Vertragsfreiheit.

Gemäß BGB § 355 (Widerrufsrecht) und den Datenschutzbestimmungen bitte ich Sie außerdem:

– alle meine personenbezogenen Daten zu löschen, die nicht für Ihre gesetzlichen oder buchhalterischen Verpflichtungen erforderlich sind;
– alle zugehörigen persönlichen Konten zu schließen;
– und mir die wirksame Löschung der Daten gemäß den geltenden Rechten zum Schutz der Privatsphäre zu bestätigen.

Ich behalte eine vollständige Kopie dieser Benachrichtigung sowie den Versandnachweis.

Mit freundlichen Grüßen,


12/02/2026

zum Behalten966649193710
Empfänger
Stripe
Prestige Tech Pacific Park, 11th Floor, Building No. 2, Kadubeesanahalli Village, Varthur Hobli, Bangalore East Taluk
560103 Bangalore , India
support@stripe.com
REF/2025GRHS4

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Cancellation Stripe: Easy Method

What is Stripe

Overview

Stripe is an online payment platform and suite of APIs that lets businesses accept and manage payments, subscriptions, and payouts. It is used by merchants, platforms, and developers to build custom payment flows.

Use in India

Stripe India supports domestic and international card acceptance, fraud screening, billing, and platform (Connect) features tailored to Indian regulations. Fees, taxes, and certain product availability are specific to India.

How to cancel Stripe

Steps for standard accounts

  • Log in to your Stripe Dashboard and export all transaction reports, customer records, invoices, and payout histories.
  • Cancel any active subscriptions or recurring billing products in Billing to stop new charges to customers.
  • Disable live API keys and webhooks to prevent new transactions or notifications before closure.
  • Confirm pending payouts and reconcile your account balance; request any final payouts per your payout schedule.
  • Use the account settings to close or deactivate your account (or follow the Dashboard guidance for account closure).

Steps for platforms and Connect

  • Inform connected accounts and migrate funds or accounts where required by contract or regulation.
  • Revoke or rotate platform API keys and make arrangements for final payouts to connected accounts.
  • Update platform customers and partners with timelines for payment changes and data exports.
  • Contact Stripe support or your account manager if you need assistance unwinding Connect relationships.

What happens when you cancel

Access and payments

After cancellation, you will typically lose the ability to create new charges or accept payments. Existing pending charges and scheduled payouts will be processed according to the payout schedule and any applicable reconciliation rules.

Data and obligations

Your stored data may remain accessible for a period required by law or platform policy. You remain responsible for taxes, refunds to customers, disputes, chargebacks, and record-keeping obligations even after closure.

Will I get a refund?

Standard refund policy

Refunds to your customers are handled by you as the merchant; processing refunds does not necessarily return Stripe fees. Stripe’s transaction fees are generally non-refundable after processing.

Exceptions and disputes

  • If there was a processing error, duplicate charge, or demonstrable platform fault, you may qualify for adjustments or reimbursements subject to review.
  • Chargebacks and disputes are resolved per dispute procedures; outcomes can affect final balances.
  • Tax adjustments (GST) or TDS reversals may alter net amounts; consult a tax adviser for GST/TDS consequences.

Stripe plans and pricing

Pricing summary

The table below lists common India pricing elements. GST and any applicable TDS rules apply as noted in the notes that follow the table.

Plan Price Period Features
Standard Payments - Domestic Cards 2% Per transaction Most Mastercard and Visa cards issued in India; includes Merchant Discount Rate of 0.4% capped at ₹200 for domestic debit cards
Standard Payments - International Cards 3% (+2% if currency conversion required) Per transaction Mastercard and Visa cards issued outside India; card-presented in INR with conversion - total 5%
Standard Payments - International USD or other currency presentment 4.3% (+2% if currency conversion required) Per transaction International cards where transaction is presented in USD or other currencies; plus additional currency conversion surcharge
Radar - per screened transaction ₹4.00 Per screened transaction Included with standard pricing; fraud detection via Stripe Radar
Radar for Fraud Teams - per screened transaction ₹6.00 Per screened transaction Advanced fraud protection and custom rule controls
Billing - usage-based 0.7% Of billing volume Subscription and recurring billing management (usage-based pricing)
Connect - you handle pricing (monthly active account) ₹150 Per monthly active account Marketplace/platform fee when platform handles payments pricing
Connect - you handle pricing (per payout fee) 0.25% + ₹20 Per payout Fee on payout volume plus flat fee

Taxes, TDS and notes

GST at 18% is applied to fees (IGST or CGST+SGST depending on location). A TDS rebate (if valid TAN provided) of 5% is applicable, reducing to an effective 2% from October 1, 2024, per the available guidance.

Your consumer rights in India

Billing and tax entitlements

As a business in India you have the right to receive clear invoices that show GST charged on platform fees. Retain invoices and documents for tax compliance and input tax credit where eligible.

Dispute resolution and legal rights

You can raise disputes with the payment provider and retain the right to approach consumer courts or tribunals for unresolved contractual or service issues. Keep written records of all communications and final settlements.

Customer experiences

Common positives

Many users praise Stripe for its API-driven integrations, reporting tools, and ability to handle multiple payment types and international cards. Automated fraud screening is often cited as valuable.

Common issues

Some customers report challenges with chargebacks, platform-specific configuration complexity, or waits for account-level support in complex disputes. Proper setup and documentation help reduce these issues.

Documentation checklist

Before cancelling

  • Export transactions, customer lists, invoices, subscription schedules, and payout reports.
  • Download reconciliations, bank statements, and GST invoices relating to Stripe fees.
  • Record current API keys, webhook endpoints, and any active integrations to migrate or remove.

Legal & tax documents

  • Copies of contracts or terms with Stripe, proof of TAN for TDS, and tax filings showing relevant credits.
  • Evidence of customer refunds or dispute outcomes and any communication with support or account managers.

Common mistakes

Failing to export data

Many businesses close accounts without exporting complete transaction history or subscription metadata; this complicates accounting, tax audits, or customer refunds later.

Not handling refunds or connected accounts

Forgetting to refund customers or to coordinate final payouts for connected accounts on a platform can create legal and reputational problems. Always reconcile and notify affected parties.

Comparative recap

Quick comparison

Plan Price Period Best for
Domestic Cards 2% Per transaction Local Indian card payments
International Cards (INR presentment) 3% (+2% conversion) Per transaction Overseas cards charged in INR
International (USD or other currency) 4.3% (+2% conversion) Per transaction Foreign currency-presented transactions
Radar ₹4.00 Per screened transaction Basic fraud screening
Radar for Fraud Teams ₹6.00 Per screened transaction Advanced fraud operations
Billing (usage) 0.7% Of billing volume Subscriptions and metered billing
Connect (per MAU) ₹150 Per monthly active account Marketplace fees when platform sets pricing
Connect (per payout) 0.25% + ₹20 Per payout Payout-based platform fee

How to choose

Match costs to your transaction mix: domestic vs international, expected dispute volume, and platform needs. Include GST and TDS effects when modelling net fees.

After cancelling

Final steps

Confirm final payouts have been received, keep a copy of the account closure confirmation, and retain exported data and invoices for tax and audit purposes.

If you need help

If issues remain after cancellation, escalate through your account manager or the platform’s support channels and preserve all correspondence for dispute resolution or regulatory steps.

Address

Registered office

Prestige Tech Pacific Park, 11th Floor, Building No. 2, Kadubeesanahalli Village, Varthur Hobli, Bangalore East Taluk, Bangalore, Karnataka 560103, India.

Sending formal notices

Use the registered office address above for formal notices or legal correspondence. Retain proof of delivery and copies of all sent documents.

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FAQ

To cancel your Stripe subscription, log in to your Stripe Dashboard, export all transaction reports, cancel any active subscriptions in Billing, disable live API keys, confirm pending payouts, and then close your account via account settings. You can also send a cancellation request in writing via email or registered mail.

Refunds for Stripe fees are generally non-refundable after processing. However, if there was a processing error or a duplicate charge, you may qualify for adjustments. Always check your contract for specific refund policies.

After cancellation, your stored data may remain accessible for a period required by law. You are still responsible for taxes, refunds, and disputes even after account closure. Verify your obligations in your contract.

If using the Connect platform, inform connected accounts, revoke API keys, and make arrangements for final payouts. You may need to contact Stripe support for assistance. Remember to send your cancellation request in writing.

While there are no specific cancellation fees mentioned, you should be aware of any pending payouts and ensure all transactions are reconciled. Check your Stripe account for any outstanding fees or obligations.