What is Tabnine
Overview
Tabnine is an AI-powered code completion tool that provides real-time, context-aware suggestions across multiple languages and IDEs. It helps developers write code faster by suggesting entire lines, larger snippets, and completions for repetitive patterns.
Main purpose
Tabnine is designed to accelerate coding workflows, reduce repetitive typing, and help with tasks such as composing conditionals or generating SQL snippets. It integrates as an extension or service tied to a subscription model.
How to cancel Tabnine
Web (direct via Tabnine)
- Email [email protected] with your account email and order details to request cancellation.
- Include order number, purchase date, and any receipts to speed processing.
- Note: Cancelling stops future auto-renewals; access remains until the end of the billing period.
Mobile platforms (App Store and Google Play)
- App Store (iOS): Cancel subscription on iPhone via Settings → Apple ID → Subscriptions → cancel Tabnine subscription.
- App Store refunds: use reportaproblem.apple.com to request a refund; Apple handles refunds and cancellations under their policies.
- Google Play (Android): Open Google Play Store app or website → Subscriptions → find Tabnine → Cancel subscription.
- Google Play refunds: use Google Play’s "Report a problem" or the refund option in your order history; refunds are subject to Google Play policy.
What happens when you cancel
Access and renewals
Cancelling a subscription stops future automatic renewals but does not immediately revoke paid access. You keep access until the end of the current billing period.
Account and special cases
Account data and settings are not necessarily deleted by cancelling a subscription. In rare cases, support actions (for example closing an account) have been reported as a way some issues were resolved.
Will I get a refund?
Direct web purchases (Tabnine website)
- Full refund available if you request cancellation within 30 days of receiving the service.
- After 30 days: no refund for web purchases; monthly users are generally charged for the full month and yearly subscriptions are typically not refunded.
App Store and Google Play purchases
- Tabnine does not guarantee refunds for purchases made through Apple or Google Play.
- Refunds for platform purchases must be requested through Apple or Google Play and are governed by their respective policies.
Tabnine plans and pricing
Public pricing summary
No India-specific INR pricing was available. Publicly listed USD-based plans are summarized below.
Availability note
If you need exact current pricing or volume discounts, contact Tabnine sales or support for the latest information and quotes.
| Plan | Price (USD) | Notes |
| Starter | $0 | Free tier for basic usage |
| Pro | $12 - $15 / month | Personal paid plan; exact rate may vary by offer |
| Enterprise | $39 - $59 / month | Organization pricing; contact sales for custom terms |
Your consumer rights in India
Refund window for web purchases
Under Tabnine’s Terms of Use, users have a 30-day window after receiving the service to request a full refund for direct (web) purchases.
Platform purchases and local law
- Refunds and cancellations for purchases through App Store or Google Play are governed by Apple’s or Google Play’s policies, not Tabnine’s terms.
- There is no specific industry-mandated 14-day cooling-off rule applying to Tabnine’s web service; rely on the 30-day web refund window where applicable.
- Recommendation: act within 30 days for web refunds and preserve receipts, order IDs, and payment records when contacting support.
Customer experiences
Positive feedback
- Many users report Tabnine significantly speeds up coding workflows with accurate, intelligent completions.
- High aggregated satisfaction scores have been reported, including strong intent to renew and recommend in product scoring reports.
Negative feedback
- Users report slow or unresponsive customer support, especially for billing, cancellation, or authentication problems.
- Some users faced difficulties cancelling subscriptions, lack of support replies, and post-trial charges without resolution.
- There have been reports of credential/authentication issues with IDE extensions and Google sign-in mistakes.
- In at least one case, support resolved a reported bug by cancelling the account and issuing a full refund.
Documentation checklist
What to collect before contacting support
- Account email and username used to sign up.
- Order number, purchase date, and payment receipt or invoice.
- Screenshots of subscription status, billing charges, or error messages.
How to present your request
- State clearly whether you want cancellation only or cancellation plus refund.
- Include a concise timeline: purchase date, trial dates (if any), and date you first contacted support.
Common mistakes
Cancelling on the wrong platform
Users often try to cancel a purchase directly with Tabnine when the subscription was made via Apple or Google Play. Platform purchases must be cancelled and refunded through the store used for purchase.
Missing evidence or delays
Failing to keep receipts, order IDs, or screenshots delays processing and can lead to disputes. Always preserve transaction details and include them in your request.
Comparative recap
Quick comparison
The table below summarizes cancellation steps and refund likelihood across platforms to help you choose the correct action.
| Platform | How to cancel | Refund policy |
| Web (direct via Tabnine) | Email [email protected] with account email and order details to request cancellation. | Full refund if requested within 30 days; after 30 days generally no refund. |
| App Store (iOS) | Cancel subscription on iPhone via Settings → Apple ID → Subscriptions. Request refund via reportaproblem.apple.com. | Refunds handled by Apple under their policies; Tabnine does not control this. |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions → Tabnine. Request refund through Google Play order history or "Report a problem". | Refunds subject to Google Play policy; Tabnine does not guarantee refunds for store purchases. |
After cancelling
Follow-up actions
- Keep confirmation of the cancellation and any support ticket IDs or email replies.
- Verify your access at the end of the billing period and check for unexpected charges in your payment method.
If you need further help
- For direct purchases contact [email protected] with full purchase details.
- For App Store or Google Play issues, use the store refund flows and keep copies of your store communications.
Address
Headquarters
651 N Board Street, Suite 206, Middletown, DE 19709, USA.
Notes
Use the support email ([email protected]) for cancellation requests for direct purchases. Preserve receipts and order IDs when contacting support or store refund teams.