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Cancel TEMPO
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Tempo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tempo: Easy Method
What is Tempo
Tempo is a fitness company that sells connected home strength training devices (Tempo Studio, Tempo Move) and a subscription membership that provides classes, coaching, and app features. The service combines hardware, guided workouts, and a membership plan with trial and commitment options.
The information below summarizes Tempo's cancellation, refund, and membership policies and practical steps to manage or cancel device orders and subscriptions.
Scope of this guide
This guide covers device order cancellations, membership cancellation and pauses, refund windows, and practical next steps based on Tempo's published terms and support articles. It reflects Tempo's published policies.
Sources used
Primary sources for this guide are Tempo's Terms of Service and customer support articles. Where relevant, customer review trends are summarized from publicly available reviews.
How to cancel Tempo
Cancel a device order before shipment
- Contact Tempo Support to request cancellation before the order ships.
- If the order is still pending (not shipped), Tempo will generally cancel without additional fees - contact the support page for instructions: Tempo cancellations & returns.
Cancel a device order after processing or in transit
- If the device has been processed or is in transit, cancellation or return may incur restocking or cancellation fees (examples in Tempo's support notes).
- Examples: Studio restocking fee approximately $50 or a $250 cancellation fee for scheduled in-home delivery; Move may have a $60 fee if already in transit.
Cancel membership via Member Portal
- Log into the Member Portal and submit a cancellation request; cancellation takes effect at the end of the current billing cycle.
- You retain access through the end of the billing period after cancellation is submitted.
Pause membership
- Membership can be paused via the portal for up to 3 months per calendar year.
- After the pause period expires, membership may automatically reactivate; pauses do not extend prepaid commitment terms.
What happens when you cancel
Access after cancellation
When you cancel a membership through the Member Portal, access continues until the end of the current billing period. You can use the service for that remaining time.
Device return and logistics
If cancelling a delivered device within the allowed return window, you will be instructed how to return the device and Tempo covers return shipping in the risk-free period.
Fees and processing
Post-shipment cancellations may incur restocking or cancellation fees as noted by Tempo. Processing times for refunds and returns may vary.
Will I get a refund?
30-day risk-free window
Tempo offers a 30-day risk-free period after delivery for Tempo Studio and Tempo Move. If you cancel and return the device within 30 days, you are eligible for a full refund of the device purchase price and membership fees, with return shipping covered by Tempo.
Prepaid plans and commitments
- Prepaid 12- and 24-month plans are non-refundable for unused time, but cancelling stops auto‑renewal; you retain access until the prepaid term ends.
- After the 30-day trial, members who selected a 12-month commitment remain bound to that minimum term; no refunds for unused months during that commitment.
Deposits and exceptions
Deposits, if applicable, are refundable within 30 days of a valid cancellation and device return, subject to account standing and applicable law.
Tempo plans and pricing
Overview of available plans
Below are pricing entries reflected from Tempo-related listings and app store data as referenced in Tempo's public listings. Confirm current pricing in the app or Member Portal before purchase.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Tempo Music Video Maker - one-time purchase | ₹4,999 | One-time | Unlocks the full app (one-time purchase) |
| Tempo Pro Weekly | ₹549 | Weekly | Unlimited access to PRO filters, effects, stickers, membership-only functions |
| Music Video Maker Weekly | ₹549 | Weekly | Weekly subscription for Music Video Maker features |
| All Tempo Pro Access Weekly | ₹399 | Weekly | All Pro features weekly access |
| All Tempo Pro Access Monthly | ₹669 | Monthly | All Pro features monthly access |
| Tempo Music Video Maker - variant | ₹5,600 | One-time | Alternate one-time pricing (bundle or region variant) |
| Tempo Music Video Maker - variant | ₹3,699 | One-time | Alternate one-time purchase variant |
| Tempo Music Video Maker - variant | ₹3,749 | One-time | Alternate one-time purchase variant |
| Unlock new features (in-app) | ₹299 | One-time | Unlock additional in-app features |
| Tempo Music Video Maker - low variant | ₹99 | One-time | Basic feature unlock or minor add-on |
Your consumer rights in India
Key rights relevant to Tempo purchases
- You are entitled to the 30-day risk-free return as published by Tempo, which includes a full refund and covered return shipping if exercised within that window.
- If you purchased a prepaid commitment, you keep access until the prepaid term ends, but unused prepaid time is generally non-refundable under Tempo's terms.
Timing and notice requirements
- Cancel membership at least three days before the next billing date to avoid next-period charges.
- Pauses are limited to 3 months per calendar year and do not extend prepaid commitments.
When to seek further help
If you believe Tempo has not followed its published policy, gather documentation and contact Tempo Support first. You may also explore consumer protection options in India if the issue is unresolved.
Customer experiences
Positive feedback
Some users praise Tempo for quality content and trainers, noting varied classes and high-quality sessions when the system functions well.
Negative feedback and common issues
Many reviews report difficulties cancelling or pausing subscriptions, unexpected charges, delays in support responses, and occasional product or software issues.
Takeaways from reviews
- Document all support interactions and timestamps to help resolve disputes.
- Be cautious with commitment terms and confirm billing cycles before cancelling.
Documentation checklist
Before contacting support
- Order number and device serial (if available).
- Membership account email and Member Portal screenshots showing plan and billing cycle.
- Purchase receipts and payment confirmation.
During/after support contact
- Save any support ticket numbers, chat transcripts, and confirmation emails.
- Photograph device condition at time of return and retain tracking for shipped returns.
Common mistakes
Missing the cancellation window
Waiting until after the risk-free 30-day window can remove your eligibility for a full refund and return shipping coverage.
Assuming monthly flexibility without checking commitment
Many customers expect month-to-month freedom but selected a 12-month commitment; confirm plan length and commitment before purchase.
Poor record keeping
Failing to save receipts, communication, or return tracking makes disputes harder to resolve. Always document each step.
Comparative recap
Quick scenarios compared
| Scenario | Refund available | Required action |
|---|---|---|
| Cancel device within 30 days of delivery | Full refund (device + membership); return shipping covered | Initiate return via support and ship device per instructions |
| Cancel device after shipment/in transit | Partial refund less restocking/cancellation fees may apply | Contact Support; expect potential fees (e.g., restocking) |
| Cancel membership during prepaid commitment | No refund for unused time; access until term end | Cancel to prevent auto-renewal; retain access through prepaid term |
After cancelling
Follow-up steps
- Retain confirmation of cancellation and any return tracking information.
- Check your payment method for refund credits within the timeframe provided by Tempo.
Helpful links
- Tempo cancellations & returns (official)
- Tempo membership FAQs (official)
- Tempo Terms of Service (official)
Address
Company address (listed)
67 South Bedford Street, Suite 400 West, Burlington, United States.
Support contact reminder
For cancellations, returns, and membership questions use the official support pages above to start a request and obtain instructions. Keep your documentation handy when contacting support.