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Cancel TEXTEDLY
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Textedly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Textedly: Easy Method
What is Textedly
Overview
Textedly is a subscription-based SMS marketing platform that helps businesses send bulk text messages, manage subscribers, and run automated campaigns.
The service is primarily delivered via a web platform and billed on a recurring subscription basis according to Textedly's Terms of Service.
Common uses
Typical use cases include promotions, appointment reminders, and customer notifications for small to mid-size organisations.
Users value quick setup and bulk delivery tools, though feature sets vary by plan and region.
How to cancel Textedly
Via web dashboard (preferred)
- Log in to your Textedly account and go to Account Settings or the Billing/Subscription dashboard.
- Find the subscription or plan you want to cancel and select the cancellation option shown on the dashboard.
- Confirm cancellation when prompted; note any confirmation email or reference number for your records.
If you cannot access the dashboard
- If dashboard access is unavailable, contact Textedly support by emailing help@textedly.com and request cancellation.
- Include account details (email used to sign up, account ID if known) and keep copies of all correspondence.
- If you subscribed via the App Store or Google Play, cancel through the respective store subscription management (standard app-store practice).
What happens when you cancel
Access and data
Access to the platform is typically removed immediately after cancellation according to Textedly's terms.
Customer data may be deleted upon or shortly after cancellation; check any data-retention notices before cancelling.
Billing and auto-renewal
Auto-renewal of the subscription stops at cancellation, preventing future recurring charges.
There is generally no automatic pro‑rata refund for the unused portion of a billing term unless a specific refund guarantee applies.
Will I get a refund?
Official policy
Textedly's Terms of Service state that there are no refunds for subscriptions purchased via the platform, except at Textedly's sole discretion.
Occasionally Textedly may offer an explicit 30‑day money‑back guarantee, but this is not the default policy.
What users report
- Many users have reported denied refund requests even when issues occurred shortly after sign-up.
- Complaints include billing continuing after attempted cancellations and difficulty obtaining refunds through support channels.
Textedly plans and pricing
Pricing overview
Textedly lists pricing in USD on its website; exact INR pricing for India is not publicly available.
To get an accurate INR amount, contact Textedly support or convert the USD price at the time of billing.
Contact for exact pricing
If you need precise figures for India, reach out to Textedly support with your account details for an official quote.
| Plan | Price | Period | Notes |
|---|---|---|---|
| All plans | Contact for pricing | Contact for pricing | USD pricing available on Textedly site; convert to INR or contact support for local pricing |
Your consumer rights in India
Key legal rights
Indian consumer law requires clear information, fair contract terms, and protection against unfair trade practices.
A blanket "no refund" clause applied without disclosure or where cancellations are difficult may be scrutinised under the Consumer Protection Act, 2019.
Steps to enforce your rights
- Document requests, dates, screenshots, and any support replies when you attempt cancellation or request refunds.
- If informal resolution fails, escalate to the appropriate consumer grievance forum, consumer court, or seek advice from a consumer rights organisation in India.
Customer experiences
Positive feedback
Users on Capterra and other review platforms praise Textedly for ease of use, intuitive interface, and reliable bulk SMS delivery.
Some reviewers highlight strong value for small and mid-size use cases and helpful technical support for setup questions.
Negative feedback
Trustpilot and other review sites record recurring complaints about cancellation difficulty, continued billing after cancellation attempts, and refund denials.
Additional issues cited include price increases, extra fees for add‑ons, and limited responsiveness from support in some cases.
Documentation checklist
What to collect before cancelling
- Account email, account ID, plan name, and billing dates.
- Copies/screenshots of subscription pages, cancellation buttons, and confirmation messages.
- All emails or chat transcripts with Textedly support, plus billing statements showing charges.
Why each item matters
These items provide proof of your cancellation request and the timing of charges if you need to dispute billing.
Proper documentation strengthens any consumer complaint or chargeback request with your bank or payment provider.
Common mistakes
Assuming cancellation without confirmation
Many users think they have cancelled but did not receive a confirmation or the dashboard did not complete the process.
Always keep the cancellation confirmation or a copy of your cancellation request email as proof.
Missing platform-specific steps
If you subscribed through the App Store or Google Play, cancelling only on Textedly's website may not stop store‑managed renewals.
Check and cancel subscription in the store where you originally subscribed to avoid unexpected charges.
Comparative recap
Snapshot
The table below compares key cancellation and refund characteristics between Textedly and a typical SMS SaaS expectation.
Use this to set expectations before subscribing.
| Feature | Textedly | Typical SMS SaaS |
|---|---|---|
| Cancellation method | Web dashboard; email support if dashboard inaccessible | Dashboard + clear self-service cancellation |
| Refund policy | No refunds by default; refunds only at company discretion; occasional 30‑day guarantee | Varies; some offer pro‑rata refunds or trial refunds per clear policy |
| Pricing transparency | USD pricing listed; INR not shown publicly | Many show local pricing or clear currency conversion |
| Support responsiveness | Mixed reports: helpful for setup but delays for billing/cancellations | Varies; higher-rated providers usually have faster billing support |
After cancelling
Immediate actions
- Save confirmation emails, take screenshots of any "cancelled" status, and keep copies of billing statements for the next 30 - 90 days.
- If charges continue after confirmed cancellation, contact support immediately and provide your documentation.
Where to read more
Review Textedly's official Terms of Service for full contract details: Textedly Terms of Service.
Read user reviews for real-world experiences on Capterra and Trustpilot: Capterra reviews, Trustpilot reviews.
Address
Headquarters
Textedly HQ (postal address): 1800 Century Park East, Suite 600, Los Angeles, CA 90067, United States.
Legal and support contact
For support and cancellation requests email: help@textedly.com. For legal notices, refer to Textedly's Terms of Service linked above.