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I hereby notify you of my decision to terminate the contract relating to the Thomson Reuters service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Thomson Reuters: Easy Method
What is Thomson Reuters
Overview
Thomson Reuters is a global provider of information, analytics and workflow tools for legal, tax, and compliance professionals. In India it supplies subscription-based products such as Westlaw, Practical Law, CLEAR, ProView and other specialist services.
Scope of services
Products are primarily contract- and enterprise-focused, delivered as hosted software, databases, eBooks and professional services. Pricing and terms are typically negotiated rather than published publicly.
How to cancel Thomson Reuters
Primary cancellation channels
- Web cancellation form submitted via Thomson Reuters account management or customer support portals (requests are reviewed against contract terms).
- Phone or email contact for India: call +91 18368068200 or email hyd.westlawindiaop@thomsonreuters.com for account and subscription support.
Step-by-step cancellation steps
- Locate your account number, contract start date and subscription product name.
- Submit a cancellation request using the official web cancellation form or contact Customer Support by phone/email.
- Keep acknowledgement or reference number and follow up if you do not receive confirmation within the timeframe stated in your contract.
- If required, escalate through your account representative or legal contact named in your contract.
What happens when you cancel
Access and service termination
Cancellation is processed in line with your contract; access may end immediately or at the contract expiry date depending on terms. Hosted services and eBooks typically remain accessible only until the end of the paid period unless otherwise specified.
Renewals and data handling
Automatic renewal depends on the agreement; some contracts auto-renew unless notice is given. Export any personal or business data you need before access ends and confirm retention rules with your account team.
Will I get a refund?
Standard refund position
Refund and return eligibility are contract-dependent. Many legal and hosted software products are listed as ineligible for return or refund under Thomson Reuters’ documented returns policy.
Exceptions and statutory rights
- Some enterprise agreements may include bespoke refund terms - check your contract for exceptions.
- Indian statutory consumer protections (e.g., Consumer Protection Act, 2019) may provide remedies in some cases, but Thomson Reuters does not publish an unconditional 14-day cooling-off policy for its professional products.
Thomson Reuters plans and pricing
Published pricing availability
Thomson Reuters does not publish standard INR subscription prices for most professional products in India. Pricing is typically customised and provided on request.
How to obtain pricing
Contact your Thomson Reuters account representative or India support for a quotation and contract terms.
| Plan | Details | Price |
|---|---|---|
| Westlaw / Practical Law / CLEAR / ProView | Enterprise and individual subscriptions; features and length vary by contract. | Contact for pricing |
| FindLaw / Super Lawyers / Other services | Marketing and directory services; pricing by scope and region. | Contact for pricing |
Your consumer rights in India
Statutory protections
Consumers in India are protected under laws such as the Consumer Protection Act, 2019 which provide avenues for redress against unfair trade practices and misleading claims.
How rights apply to Thomson Reuters subscriptions
- Thomson Reuters’ cancellation and refund outcomes are governed by contract terms for its professional products.
- If a policy or practice is misleading or not honoured, Indian consumer law may provide remedies through consumer fora or other legal channels.
Customer experiences
Positive experiences
Some customers transitioning between services reported support options and guidance from Thomson Reuters representatives when products changed or were discontinued.
Negative experiences
There are reported cases of difficulties cancelling legacy subscriptions, poor responsiveness, and continued billing despite cancellation attempts. Keep documentation of all cancellation attempts and responses.
Documentation checklist
What to prepare before requesting cancellation
- Account number, customer or contract reference and registered email or billing address.
- Product names, subscription start and end dates, and invoice copies.
- Written cancellation request (email or form submission) and any acknowledgement/reference numbers.
What to retain after cancellation
- Final confirmation of cancellation, effective date, and any refund or proration calculation.
- Copies of all communication with customer support and your account representative.
Common mistakes
Missing contract review
Failing to review your contract’s cancellation clause is common. Some contracts require notice periods or specify that cancellations must be made via a particular channel.
Poor record-keeping and follow-up
Not saving confirmation emails or reference numbers makes disputes harder to resolve. Always request and store written acknowledgements and follow up if billing continues.
Comparative recap
At-a-glance comparison
| Feature | Cancellation via Web | Mobile App Stores | Refunds |
|---|---|---|---|
| Availability | Supported - web cancellation form and customer support; reviewed against contract | Not documented - Thomson Reuters does not publish India app-store subscription mechanisms | Generally limited - many legal/hosted products are ineligible for return/refund |
| Recommended contact | Phone/email support for India (+91 18368068200 / hyd.westlawindiaop@thomsonreuters.com) | Follow platform rules if applicable, but no Thomson-specific path documented | Check contract; statutory consumer rights may apply in limited cases |
After cancelling
Confirmations and next steps
Obtain written confirmation of the cancellation and the effective date, and verify whether access will continue until the contract end or terminate immediately.
Where to get help
- Contact Thomson Reuters India support by phone at +91 18368068200 or by email to hyd.westlawindiaop@thomsonreuters.com for account-specific assistance.
- If contract obligations or refunds are disputed, retain documentation and consider escalation through your account representative or legal channels under Indian consumer law.
Address
Registered office (India)
Office No. B101, Level 15, WeWork Enam Sambhav, G‑Block, C‑20, Bandra Kurla Complex, Bandra East, Mumbai 400051, India.
Notes about correspondence
Use the address for formal or legal correspondence as indicated in your contract. For routine cancellations and support, phone and email are the faster channels.