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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Ticktick service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ticktick: Easy Method
What is TickTick
Overview
TickTick is a task management and productivity app that helps users organise to‑do lists, set reminders, and manage projects across devices.
It offers free and Premium subscription tiers with added features such as advanced reminders, widgets, and calendar integrations.
Who uses it
Individuals and small teams use TickTick for personal productivity, work task tracking, and simple collaboration.
Subscriptions are sold via iOS App Store, Google Play (Android) and directly on the web (PayPal/Stripe).
How to cancel TickTick
Cancel on iOS (App Store / iTunes)
- Open your Apple account settings (not the TickTick app) and locate Subscriptions to cancel the TickTick subscription.
- Cancel at least 24 hours before the period ends. You may enable "Manage" under Premium in the app to open Apple subscription settings.
- Note: you cannot cancel an App Store subscription from inside the TickTick app during an active billing period.
Cancel on Android (Google Play)
- Open the Play Store → My apps & games / Profile → Subscriptions → TickTick.
- Select the subscription (monthly or yearly) and choose Cancel; confirm when prompted.
- See TickTick’s Android refund guidance for additional details: Android refund guide.
Cancel on the Web (PayPal / Stripe)
- Sign in to your TickTick account on the web, go to Profile → Settings → Premium, and click the "Cancel" button to stop auto‑renewal.
- If you paid via PayPal and cannot cancel in TickTick, cancel the automatic payment in your PayPal account's automatic payments/recurring payments area.
- If the cancel button is not visible, contact TickTick support with your transaction details.
What happens when you cancel
Access to features
After canceling, you retain Premium features until the end of the paid billing period.
When the paid period ends, your account will revert to TickTick’s free tier and Premium features will be disabled.
Billing and renewal
Cancelling stops future auto‑renewal; it does not typically issue an immediate refund (see refund policy).
If you cancel a platform subscription (App Store / Play Store), billing is managed by that platform, not TickTick directly.
Data and account retention
Your tasks, lists and account data remain accessible on the free tier unless you delete the account manually.
Export important data before deleting the account if you plan to leave permanently.
Will I get a refund?
TickTick refund policy
TickTick’s official Subscription Terms state subscription fees are refundable within 14 days of purchase.
That 14‑day window is the standard guidance; exceptions may apply per platform policies.
Platform-specific refund notes
- Android (Google Play): Request a refund within 14 days via Google Play’s refund process; TickTick’s Android guidance covers the request process: Android refund guide.
- PayPal (web): If within 14 days, send your PayPal account and transaction ID to support@ticktick.com; TickTick reports refunds are processed in about 3 business days after confirmation.
- iOS (App Store): Apple controls refunds for App Store purchases; request refunds through Apple’s purchase/refund process rather than contacting TickTick directly.
TickTick plans and pricing
Available plans
Prices vary by platform. Typical consumer prices reported for India are shown below.
Platform may show slight differences; verify the purchase screen before completing payment.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Premium | ₹269 | monthly | Full Premium features unlocked (per App Store listing). |
| Annual Premium | ₹2,599 | annual | Full Premium features unlocked (per App Store listing). |
| Annual via Google Play (Android) | ₹1,390 | annual | Full Premium features; Android in‑app price (user‑reported). |
Your consumer rights in India
Legal protections
Digital subscriptions are treated as "services" under Indian consumer law and require clear cancellation and refund information.
The Consumer Protection Act, 2019, and related rules cover unfair trade practices and misrepresentations.
When to escalate
- If TickTick or the payment platform refuses a valid refund within stated policy windows, consider lodging a complaint with the National Consumer Helpline (NCH).
- For unresolved billing disputes or unauthorised charges, you may file a grievance with your bank/card issuer and approach consumer forums under CPA 2019.
Customer experiences
Positive feedback
Many users praise TickTick for being intuitive, reliable and effective at organising tasks and managing productivity.
Users have reported responsive support in some cases and quick fixes for platform bugs.
Negative feedback
Common complaints include difficulties cancelling subscriptions, unexpected charges, and unclear cancellation UI for some platforms.
Several reviews mention frustration when charges continued or when Apple/Play billing did not reflect the user’s cancellation action. See user reviews for examples: Trustpilot - TickTick reviews.
Documentation checklist
What to collect before contacting support
- Purchase receipt or invoice (App Store / Play Store / PayPal / card statement).
- Transaction ID, order ID, or Play/App store order number.
- Screenshots of subscription status, cancellation screens, and billing messages.
What to send to TickTick or platform support
- Clear statement of requested action (cancel, refund) with dates and reason.
- Attach supporting screenshots and transaction details; include your TickTick account email.
- If paid via PayPal, include your PayPal account and transaction ID when emailing support@ticktick.com.
Common mistakes
Canceling in the wrong place
Many users attempt to cancel inside the TickTick mobile app and miss that Apple and Google manage subscriptions for their stores.
Always cancel App Store subscriptions through Apple and Play Store subscriptions through Google Play.
Missing timing or confirmation
Waiting until the last day can risk auto‑renewal; Apple recommends cancelling at least 24 hours before period end for iOS subscriptions.
Failing to save or screenshot the cancellation confirmation often causes disputes later - retain confirmation emails or screenshots.
Comparative recap
Quick platform comparison
The table below summarises cancellation method, typical refund window, and a price example per platform.
| Platform | How to cancel | Refund | Period | Price (example) |
|---|---|---|---|---|
| iOS (App Store) | Cancel via Apple account Subscriptions settings. | Request via Apple refund process; TickTick cannot directly refund App Store purchases. | monthly / annual | ₹269 / ₹2,599 |
| Android (Google Play) | Play Store → Subscriptions → TickTick → Cancel. | Request refund via Google Play within 14 days (typical guidance). | annual | ₹1,390 (annual reported) |
| Web (PayPal / Stripe) | Account → Profile → Settings → Premium → Cancel or stop PayPal automatic payments. | TickTick states refunds possible within 14 days; PayPal refunds handled per PayPal/TickTick process. | annual | Varies by region |
After cancelling
Verify cancellation
Keep confirmation screenshots, and check the billing statement to ensure no future charges occur after the period end.
If charged after cancellation, contact the platform (Apple/Google/PayPal) and TickTick support with your documentation.
Helpful links and next steps
- Android refund guidance: How to request a refund for Android.
- User reviews and reports that may illustrate common problems: Trustpilot - TickTick reviews.
- If you paid via PayPal and are within 14 days, include your PayPal account and transaction ID when emailing support@ticktick.com to request a refund.
Address
Registered office
ROOM 1002C, 10/F., GINZA SQUARE, NO.567, NATHAN ROAD, KOWLOON, Hong Kong S.A.R., China
Billing & support contact
For billing or refund follow‑ups, use the payment platform support (Apple/Google/PayPal) and send transaction details to support@ticktick.com where applicable.
If escalation is needed in India, consider contacting the National Consumer Helpline or your bank’s dispute team with the documentation checklist above.