What is Time Out
Overview
Time Out is a subscription software tool that helps manage and cancel timeout functions in JavaScript, AngularJS and Node.js environments and includes app lock/blocker premium features in mobile builds.
Primary uses
It is used by developers to control and cancel timeouts reliably across projects and, in mobile app form, to restrict app use via premium features.
How to cancel Time Out
If you subscribed via Apple (iOS)
- Apple manages billing and cancellations for App Store purchases.
- Open the Apple App Store or your Apple ID account settings to cancel; Time Out cannot cancel App Store subscriptions for you.
If you subscribed via Google Play or directly
- Google Play: Go to Google Play → Order History → Report a Problem to request refunds; cancelling in Google Play will stop future renewals.
- Direct web purchase: Cancel via the TimeOut Support Portal or email [email protected] to request cancellation; this prevents future billing but does not automatically issue a refund.
What happens when you cancel
Access and renewal
Cancellation immediately prevents future automated renewals for new billing cycles depending on your platform.
Your current paid period generally remains active until its expiry unless specified otherwise by the platform.
Data and account effects
Cancelling does not always delete your account or data; retain any needed records such as receipts and project settings.
If you want account deletion, contact support and confirm what data removal steps will be taken.
Will I get a refund?
General refund policy
All purchases are non-refundable by default except where explicitly stated or required by law.
Time Out states it will comply with applicable legal refund requirements but otherwise limits refunds and prorations.
Platform-specific exceptions
- Google Play: Refunds may be granted if requested within 48 hours; after that, refunds are at Time Out Support’s discretion.
- Direct purchases via Time Out website: Refunds may be available if requested within 14 days and premium features have not been accessed; approved refunds are returned to the original payment method within 5 - 10 business days.
- No prorated refunds are provided for unused time, early cancellation, gift cards, renewals outside the refund window, or account deletion.
Time Out plans and pricing
Pricing summary
The following in-app prices are listed for the Apple App Store India listing for "Time Out: App lock and blocker" (developer: Matthew Pierce) as of early February 2026.
Choose a plan
| Plan | Price | Period | Features |
| Time Out Pro Weekly | ₹199 | Weekly | App lock/blocker premium features |
| Time Out Pro Monthly | ₹399 | Monthly | App lock/blocker premium features |
| Time Out Pro Monthly (higher tier) | ₹599 | Monthly | App lock/blocker premium features (different tier option) |
| Time Out Pro Yearly | ₹3,999 | Yearly | App lock/blocker premium features |
Your consumer rights in India
General legal context
Time Out’s policy states no automatic cooling-off or statutory 14-day right applies unless required by applicable law.
That means refunds and cancellations are limited except where local laws mandate otherwise.
Practical steps for Indian consumers
- Check which platform processed the payment (Apple, Google Play, or direct) before requesting refunds.
- If you believe a statutory right applies or have a dispute, contact Time Out support and your payment provider or bank to explore chargeback or dispute options.
Customer experiences
Positive feedback
On Capterra (India) Time Out (PTO tracking tool) is rated 4.5/5.0 and users describe it as intuitive and streamlined for PTO tracking.
Users note helpful dropdowns and clear summary pages that make tracking straightforward.
Negative feedback and common problems
Users report short refund windows on Google Play (48 hours) and that refunds beyond this window require support intervention.
Other reviews mention infrequent updates, an outdated UI and potential mobile compatibility issues on newer phones.
See user reviews: Capterra - Time Out reviews
Documentation checklist
What to prepare before contacting support
- Order receipt or invoice showing purchase date and amount.
- Platform used (Apple App Store, Google Play, or direct website) and account email.
- Screenshots of the subscription in your store account or of app purchase confirmation.
Additional helpful items
- Transaction reference or bank statement entry for the payment.
- A clear description of the request (cancel subscription, request refund, or delete account).
Common mistakes
Wrong cancellation channel
Attempting to cancel an App Store subscription by emailing Time Out support will not work because Apple controls those subscriptions.
Always cancel via the platform that processed the payment: Apple or Google Play for app-store purchases.
Expecting automatic prorated refunds
Many users assume cancelling mid-period yields a prorated refund; Time Out generally does not provide prorated refunds.
If you need a refund, check the specific platform rules and the 14‑day direct-purchase exception before cancelling.
Comparative recap
Quick comparison of plans
| Plan | Price | Period | Best for |
| Time Out Pro Weekly | ₹199 | Weekly | Short-term trial of premium features |
| Time Out Pro Monthly | ₹399 | Monthly | Regular monthly use at standard tier |
| Time Out Pro Monthly (higher tier) | ₹599 | Monthly | Users wanting additional premium options |
| Time Out Pro Yearly | ₹3,999 | Yearly | Best value for year-round premium access |
Key takeaways
- Choose the plan and cancellation route based on the platform used for purchase.
- Refund windows and rules differ significantly between Apple, Google and direct purchases.
After cancelling
Immediate next steps
Confirm cancellation through the platform’s subscription settings and retain confirmation screenshots or emails.
If you need deletion or data removal, request this specifically from Time Out support.
Helpful resources and contacts
Address
Headquarters
1st Floor, 172 Drury Lane, London WC2B 5QR, United Kingdom
Support contact
For cancellations, refunds or account help contact [email protected] and include your order details and platform information.