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Top Media Ai

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Termination letter drafted by a specialized lawyer
Sender
Top Media Ai Cancel Subscription | Postclic
Top Media Ai
UNIT 720, 7/F STAR HOUSE, 3 Salisbury Road
Tsim Sha Tsui Hong Kong
support@topmediai.com
Cancellation of Top Media Ai contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Top Media Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Top Media Ai
UNIT 720, 7/F STAR HOUSE, 3 Salisbury Road
Tsim Sha Tsui , Hong Kong
support@topmediai.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Top Media Ai. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Top Media Ai: Easy Method

What is Top Media Ai

Overview

Top Media Ai is a SaaS platform offering AI-powered tools for media monitoring, content creation, and audience engagement aimed at marketers and content creators.

The service is provided by an operator (CLEVERGUARD TECHNOLOGY CO., LIMITED) and is accessible via web and mobile apps.

Key functions

Top Media Ai includes features such as automated content generation, analytics dashboards, and audience insights for campaigns and social media.

Subscriptions control access to these features and renew automatically unless cancelled according to the platform rules.

How to cancel Top Media Ai

Cancel via Web (Direct - Member Center)

  • Log into TopMediai Member Center.
  • Go to My Product and select the product you want to cancel.
  • Click "Cancel Subscription".
  • Click "Get" to receive a verification code by email, enter the code, then click "Cancel Subscription Now".
  • Wait for cancellation confirmation; keep a screenshot or confirmation for your records.

Cancel via App Store or Google Play (Third‑party)

  • If you subscribed through Apple App Store or Google Play, you must cancel using that store’s subscription management.
  • Emailing Top Media Ai support or uninstalling the app does not stop auto‑renewal; cancel inside the App Store / Google Play to avoid further charges.
  • After cancelling in the store, verify the store shows the subscription as cancelled to ensure no further billing.

What happens when you cancel

Access and billing

When you cancel, auto‑renewal is stopped at the end of the current billing cycle.

You retain access to the paid features until the billing period expires; service does not end immediately unless otherwise stated.

Data and account status

Content, settings, and account data typically remain available until your access period ends; check your account settings for data retention rules.

Keep records of your cancellation confirmation and any verification codes to resolve future disputes.

Will I get a refund?

30‑day Money‑Back Guarantee (limited)

Top Media Ai offers a 30‑day money‑back guarantee under restricted technical or service failure conditions.

  • Possible refund reasons include unresolved technical malfunctions during trial, fatal tool malfunction, duplicate purchases, order info not received within 24 hours with no support response within 48 hours, missing auto‑renewal notice (claim within 7 days), or duplicate payments caused by a technical issue.

Situations generally ineligible for refunds

  • No refund for change of mind, finding a lower price elsewhere, buying a similar product, purchases made under promotional terms, or failing to understand product scope.
  • Refunds may be denied if you refuse to provide a reason or required information for the refund request.

Top Media Ai plans and pricing

Pricing overview

Official pricing is listed in USD. There is no public INR pricing available.

Check your store billing (App Store / Google Play) for any local-currency charges if you subscribed there.

Current official USD pricing

Plan Price (USD) Billing period
Basic $4.99 Per month
Premium $8.99 Per month
Plus $16.99 Per month
Pro $59.99 Per month

Your consumer rights in India

Key rights to remember

Indian consumers must follow the cancellation path that was used to subscribe: subscriptions via App Store/Google Play must be cancelled in those stores.

Failing to cancel properly may lead to continued billing even after uninstalling the app.

Refund claims and evidence

To pursue a refund, act within the stated time limits (for example, the 30‑day window and any shorter notice windows for missed auto‑renewal notifications).

Keep copies of order receipts, cancellation confirmations, support tickets, and screenshots to support any dispute with the provider or payment processor.

Customer experiences

Positive feedback

  • Many users report quick and helpful customer support and fast resolution of cancellation or billing issues.
  • Customers often highlight an intuitive interface and perceived value for content and analytics features.

Negative feedback

  • Some users report difficulties cancelling via app stores and continued billing despite uninstalling the app - usually due to not cancelling within the App Store or Google Play.
  • There are occasional complaints about delays or confusion with verification codes during the web cancellation process.

Documentation checklist

Before you cancel

  • Locate your account email, subscription ID, and payment receipt.
  • Confirm whether you subscribed via web, Apple App Store, or Google Play.

After cancelling

  • Save cancellation confirmation, verification code emails, and screenshots showing subscription status or store cancellation.
  • Keep any support ticket numbers and correspondence for at least 90 days in case of billing disputes.

Common mistakes

Uninstalling instead of cancelling

Users sometimes uninstall the app thinking it cancels the subscription. This does not stop auto‑renewal for subscriptions managed by the App Store or Google Play.

Always cancel within the store subscription settings if you subscribed there.

Not verifying cancellation confirmation

Failing to obtain or save a cancellation confirmation can make disputes harder to resolve if charges continue.

Always capture a screenshot or copy of any confirmation message or email you receive after cancelling.

Comparative recap

Quick comparison

Method Where to cancel Refund eligibility Notes
Web (Member Center) TopMediai Member Center Possible within 30 days under specific technical/service conditions Requires email verification code; keep confirmation
Apple App Store Manage Subscriptions in App Store Refunds handled by store and platform rules; provider may assist Uninstalling app does not cancel
Google Play Subscriptions in Google Play Refunds handled by store and platform rules; provider may assist Cancel in Play Store to stop renewal

After cancelling

Verify and monitor

Check your account and email for a cancellation confirmation and retain it.

Monitor your payment method for any unexpected charges during the next billing cycle.

If you continue to be charged

  • If charged after cancellation, gather receipts and cancellation evidence and contact support with those documents.
  • If the subscription was via App Store or Google Play, contact the respective store for billing disputes if provider support cannot resolve the issue.

Address

Company

CLEVERGUARD TECHNOLOGY CO., LIMITED (operator name as publicly listed).

Use official support channels in your account dashboard for correspondence.

Postal address

UNIT 720, 7/F STAR HOUSE, 3 Salisbury Road, Tsim Sha Tsui, Hong Kong.

For local consumer disputes in India, retain all documentation and follow the store or payment processor dispute process if necessary.

FAQ

To cancel your Top Media Ai subscription via the Member Center, log in, go to My Product, select the product to cancel, click 'Cancel Subscription', request a verification code via email, enter the code, and confirm the cancellation. Keep proof of this process.

To cancel your Top Media Ai subscription from the Apple App Store, you need to manage your subscriptions directly in the App Store. Uninstalling the app will not stop auto-renewal, so ensure you cancel within the App Store to avoid further charges.

You may receive a refund if you cancel within 30 days under specific conditions, such as unresolved technical issues or duplicate payments. However, refunds are not provided for change of mind or finding a lower price elsewhere.

After cancellation, you will retain access to your paid features until the end of the current billing cycle, and your content and settings will remain available until then. Always keep records of your cancellation confirmation.

Yes, you generally won't be eligible for a refund if you change your mind, purchase under promotional terms, or fail to understand the product's scope. Always check the specific terms related to your subscription.