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Tracky

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Tracky App Subscription | Postclic
Tracky
SA 44, 2nd Floor, Lake City Mall, Ghodbunder Road
400607 Kapurbawdi India
support@trackyapp.com
Cancellation of Tracky contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Tracky service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Tracky
SA 44, 2nd Floor, Lake City Mall, Ghodbunder Road
400607 Kapurbawdi , India
support@trackyapp.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Tracky. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Tracky: Easy Method

What is Tracky

Overview

Tracky is a subscription-based app for tracking projects, tasks and related activity intended to help users manage work and monitor progress.

The service offers a free trial and paid premium options, with billing handled through app stores or Tracky’s website depending on how you subscribed.

Who it is for

Tracky is aimed at individuals and teams who want a lightweight task and project tracking tool with premium features like unlimited budgets and an ad-free experience.

Subscriptions are platform-specific: iOS subscriptions use the App Store, Android uses Google Play, and web sign-ups are managed by Tracky’s website.

How to cancel Tracky

iOS (App Store)

  • Open Settings on your iPhone or iPad and tap your Apple ID name.
  • Go to iTunes & App Store → Subscriptions, find Tracky and cancel.
  • Cancel at least 24 hours before the end of the current period to stop auto-renewal; free trial time is forfeited on purchase.

Android (Google Play)

  • Open the Google Play Store app and tap your profile → Payments & subscriptions → Subscriptions.
  • Select Tracky and choose Cancel subscription.
  • If you miss the renewal, contact Google Play support for billing help or the app developer for disputes.

Web / Tracky website

  • Log into your Tracky account on the website and go to account or billing settings to cancel future renewals.
  • Cancellations stop future billing but membership usually continues until the current paid period ends.
  • For refund requests or unresolved billing, follow the refund process described in Tracky’s policy and contact support by email.

What happens when you cancel

Access and billing

Cancellation prevents future auto-renewal but generally does not provide a prorated refund; you usually retain access until the paid period ends.

Platform subscriptions (App Store / Google Play) are managed by the respective store; web subscriptions follow Tracky’s site rules.

Unused trial and data

Any unused portion of a free trial is forfeited when a paid subscription starts on iOS.

Account data retention is governed by Tracky’s terms; canceling does not necessarily delete your account or data unless you request deletion.

Will I get a refund?

Refund policy summary

Tracky does not offer blanket refunds for voluntary cancellations, lack of use, dissatisfaction, or compatibility issues.

Refunds are allowed only in specific cases such as billing errors, technical failures, or unauthorized charges and must be requested.

How to request a refund

  • Submit a refund request via the email/contact method described in Tracky’s Refund Policy.
  • Provide proof of the charge, account details and a clear reason (billing error, unauthorized charge, or technical failure).
  • Tracky’s policy explicitly states payments after the free trial are final except for the limited exceptions listed.

See the full refund terms: Tracky Refund Policy.

Tracky plans and pricing

Pricing summary

Prices shown below are taken from in-app purchase listings; plan durations are not specified in the public listing.

Feature descriptions are generic (e.g., unlimited budgets, envelopes, no ads) and specific plan details may vary.

Notes on accuracy

Plan names and periods are not specified in the public listing; the table uses the available price points as listed.

For the most current pricing and plan durations check your app store listing or your Tracky account billing page.

Plan Price Period Features
Premium ₹199 Unknown Unlimited budgets, envelopes, no ads (generic)
Premium ₹299 Unknown Unknown
Premium ₹399 Unknown Unknown
Premium ₹499 Unknown Unknown
Premium ₹1,999 Unknown Unknown
Premium ₹2,999 Unknown Unknown
Premium ₹3,999 Unknown Unknown

Your consumer rights in India

Statutory protections

Indian consumer law provides certain protections for digital goods and services, but Tracky’s published policies do not explicitly reference a statutory 14-day cooling-off right.

Consumers may still be able to pursue remedies under Indian consumer protection laws for unfair practices or unfulfilled service promises.

How Tracky’s policy affects you

Tracky’s own terms state cancellations stop future billing but refunds are only for limited cases (billing errors, technical failures, unauthorized charges).

Because Tracky’s policy does not assert a general 14-day refund, Indian users should keep receipts and evidence if seeking a statutory remedy.

See Tracky’s Terms of Use for their stated rules: Tracky Terms of Use.

Customer experiences

Positive feedback

Some users report Tracky is pleasant to use, of good quality and effective for tracking basic tasks.

Positive comments are present but appear to be a minority in available review samples.

Negative feedback

  • Many users report tracking failures or inaccurate results and describe billing or cancellation difficulties.
  • Common complaints include unexpected charges, no visible cancellation button, and slow or no support responses.

For sample reviews: Tracky reviews.

Documentation checklist

Before you request cancellation or refund

  • Note the account email used for the subscription and the date of the charge.
  • Gather order/transaction IDs or receipts from the App Store, Google Play or bank statement.
  • Take screenshots of subscription status, error messages, or failed features.

What to include in a refund request

  • Your full name, account email, date and amount charged, and transaction ID.
  • A clear explanation of the issue (billing error, unauthorized charge, technical failure) and supporting evidence.
  • Send requests as instructed in the refund policy and keep copies of all correspondence.

Common mistakes

Missing the cancellation window

On iOS you must cancel at least 24 hours before the period ends to stop auto-renewal; missing this can result in another charge.

Assume store-managed subscriptions require cancellation in the store app, not within the Tracky app.

Assuming automatic refunds or wrong contact method

Users often expect automatic prorated refunds after cancelling but Tracky’s policy disallows refunds for voluntary cancellation.

Another mistake is contacting only the app instead of the relevant store (App Store or Google Play) when the subscription was purchased there.

Comparative recap

At-a-glance comparison

Option Cancel method Refund availability Period
App Store (iOS) Cancel via Apple ID → Subscriptions Refunds only for limited cases; free trial forfeited on purchase Unknown
Google Play (Android) Cancel via Play Store → Subscriptions Refunds only for limited cases; contact Play support if charged Unknown
Web / Tracky site Cancel in account/billing on Tracky website Refunds only for billing errors, technical failures, unauthorized charges Unknown

After cancelling

Check billing and access

Confirm via your App Store / Play Store account or Tracky billing page that auto-renewal is turned off.

Monitor your bank/card statement for any unexpected charges after cancellation and keep records.

Follow-up and escalations

  • If you need a refund for an allowed reason, follow the process in the refund policy: Tracky Refund Policy.
  • If billing problems persist after you’ve cancelled, consider contacting the store support (Apple/Google) and keep evidence of your cancellation attempts.
  • See community feedback and reviews for common issue patterns: Tracky overview & stats.

Address

Corporate address

SA 44, 2nd Floor, Lake City Mall, Ghodbunder Road, Kapurbawdi, Thane 400607, Maharashtra, India.

Postal cancellations or correspondence

There is no separate cancellation postal address published; use the corporate address above if you need to send postal correspondence.

For policy details, see Tracky’s Terms of Use: Terms of Use.

FAQ

To cancel your Tracky subscription on iOS, open Settings, tap your Apple ID, go to iTunes & App Store → Subscriptions, find Tracky, and cancel at least 24 hours before the end of your billing period. You can also cancel in writing if needed.

To cancel your Tracky subscription on Android, open the Google Play Store app, tap your profile, go to Payments & subscriptions → Subscriptions, select Tracky, and choose Cancel subscription. If you miss the renewal, contact Google Play support for assistance.

When you cancel your Tracky subscription, you retain access until the end of the current billing period, but any unused portion of a free trial is forfeited. Your account data will remain unless you specifically request deletion.

Tracky does not offer refunds for voluntary cancellations or lack of use. Refunds are only available for billing errors, technical failures, or unauthorized charges, and must be requested through their support.

If you encounter issues while canceling your Tracky subscription, ensure you follow the correct cancellation method for your platform. You can also reach out to Tracky support via email for assistance, or send a written request to the address provided in your billing details.