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Cancel UMOBIX
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Umobix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Umobix: Easy Method
What is Umobix
Overview
Umobix is a subscription-based monitoring app designed primarily for parental control and device monitoring. It provides features such as call logs, GPS tracking, and activity on social apps depending on the plan and device.
Primary uses
Common uses include parental supervision of children’s smartphones and device activity monitoring for owned devices. Functionality varies between Android and iOS due to platform restrictions.
How to cancel Umobix
Cancel via Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select Umobix → Cancel subscription. This prevents future renewals.
Cancel via Apple App Store (iOS)
- Open iOS Settings and tap your name at the top.
- Tap Subscriptions → find Umobix → Cancel.
- If you need step-by-step guidance, see the summary at Postclic.
Cancel via Umobix website (web)
- Log into your Umobix account on the web.
- Go to Billing or Subscription settings and disable auto‑renewal or select Cancel if available.
- If the dashboard option is unavailable, follow the contact steps below.
Contacting support to cancel
- If dashboard cancellation fails, contact Umobix support via email: support@umobix.com.
- You may send a formal cancellation and data deletion request to the registered corporate address (see Address section).
- For guidance and third‑party instructions see Postclic.
What happens when you cancel
Access and renewals
Cancellation stops automatic renewals but usually does not immediately remove access. Most subscriptions remain active until the end of the paid billing period.
Data and account handling
Canceling typically does not automatically delete stored data. If you want account data removed, request deletion explicitly from support@umobix.com.
Will I get a refund?
Official policy
Umobix advertises a 14-day money-back guarantee in support materials and vendor summaries. Requests made within that window are the standard starting point for refunds.
Practical exceptions and steps
- Many users report difficulties obtaining refunds (denials, partial credits, or delays).
- If you do not receive a response, consider requesting a refund through the platform used for purchase (Google Play or Apple App Store) or via your card issuer.
- Reports on dispute timelines and unresolved refunds are summarized in independent complaint pages such as Sikayetvar.
Umobix plans and pricing
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| 1‑Month | $49.99 | Monthly | Full monitoring features (Android/iOS depending on plan) |
| 3‑Month | $29.99 per month (billed quarterly) | Quarterly | Full monitoring features |
| 12‑Month | $12.49 per month (billed annually) | Annual | Full monitoring features |
| iOS full (Monthly) | $49.99 per month | Monthly | Full features on iOS |
| Android full (Monthly) | $59.99 per month | Monthly | Full features on Android |
| iOS 3‑month | $26.66 per month (quarterly $79.99) | Quarterly | Full features on iOS |
| Android 3‑month | $33.33 per month (quarterly $99.99) | Quarterly | Full features on Android |
| iOS 12‑month | $12.49 per month (annual $149.99) | Annual | Full features on iOS |
| Android 12‑month | $14.99 per month (annual $179) | Annual | Full features on Android |
Notes on currency and accuracy
Prices above are published in USD in vendor materials. No official INR prices were available in the verified sources.
To estimate INR, apply the current USD→INR exchange rate or confirm exact Indian billing on the checkout page or via Umobix support.
Your consumer rights in India
Cooling-off and digital content
India’s consumer protections may allow refunds or remediation for defective digital services, but rights can be limited if you accepted or used the digital product.
Downloading or using the app may affect cooling-off rights for digital content, so act quickly if you intend to request a refund.
Escalation options in India
- Keep documentation and ask the vendor for a written refund decision before escalating.
- If unresolved, dispute the charge with your bank or card issuer (banks/issuers commonly accept disputes within a set window; card schemes may allow up to ~120 days in practice).
- Consider lodging a complaint with local consumer protection bodies or consumer courts if necessary.
Customer experiences
Positive reports
Many users praise Umobix for feature-rich monitoring (calls, GPS, social apps) and useful parental-control capabilities.
Some reviews highlight helpful and patient customer-support agents and straightforward setup for many users; see aggregated reviews at Sitejabber.
Negative reports
Frequent complaints include unexpected or unauthorized charges, unwanted auto-renewals, and difficulty obtaining refunds.
Technical issues (especially on iOS) and reported refund delays or denials are documented on complaint sites such as Sikayetvar.
Documentation checklist
What to keep
- Purchase receipt(s) showing date, amount, and payment method.
- Subscription confirmation emails and account screenshots (subscription page, billing settings).
- Chat transcripts or email exchanges with Umobix support, and any cancellation or refund confirmations.
- Bank/card statements showing the charge(s) you wish to dispute.
Why this matters
Detailed documentation speeds up platform refund requests, bank chargebacks, and any formal complaints to consumer authorities.
Store any records in a single folder (screenshots + email exports) before you begin escalation.
Common mistakes
Assuming cancellation equals immediate refund
Many users expect that canceling will also automatically trigger a refund. In most cases, cancellation only stops future billing and does not guarantee reimbursement.
Always request a refund explicitly and check the vendor’s stated refund window (Umobix references 14 days).
Not documenting or missing the refund window
Failing to save receipts or waiting beyond the stated refund window reduces chances of success when disputing charges.
If you purchased via Google Play or the App Store, follow their refund policies quickly and keep screenshots of your refund request.
Comparative recap
At-a-glance comparison
| Purchase channel | Cancel method | Refund likelihood | Notes |
|---|---|---|---|
| Google Play (Android) | Cancel in Play Store → Subscriptions | Medium - use Play refund process; quicker if requested soon after purchase | Access usually continues until period end; see Play Store settings to request refund |
| Apple App Store (iOS) | Cancel via iOS Settings → Subscriptions | Medium - Apple handles some refunds based on their policy | iOS technical restrictions may affect features; request refunds via App Store if needed |
| Website (Umobix web) | Cancel in account billing or contact support@umobix.com | Low to Medium - Umobix cites 14-day guarantee but users report difficulties | If support is unresponsive, escalate to bank for chargeback; documented complaints exist online |
After cancelling
Immediate next steps
- Save confirmation of cancellation and any email replies from Umobix.
- If you need a refund, submit a formal refund request immediately and note the date.
Helpful links and escalation
- Cancellation guide and steps: Postclic.
- Independent product review and refund policy summary: TechDictionary.
- User complaints and refund dispute examples: Sikayetvar.
Address
Registered corporate address
ERSTEN GROUP LTD, 63-66 Hatton Garden, 5th Floor, Suite 23, London, England EC1N 8LE, United Kingdom
Support contact
Email: support@umobix.com
If you send a formal cancellation or data-deletion notice by post, use the registered corporate address above and keep proof of postage.