Cancellation V-Ray: Easy Method

What is V-Ray

Overview

V-Ray is a professional rendering software used to produce photorealistic images and animations from 3D scenes. It is widely used by architects, designers, and visual effects artists for high-quality rendering workflows.

Core use

V-Ray integrates with major 3D modelling platforms and provides advanced materials, lighting, and cloud rendering options. It is sold as subscription plans (Solo, Premium and vendor variations) with different license types and features.

How to cancel V-Ray

Cancel via Web (Chaos account)

• Login to your Chaos account.
• Go to My Products and locate your active subscription.
• Click "Cancel" to stop automatic renewal. The subscription remains active until the end of the current billing cycle.

Cancel via App Store / Google Play and resellers

• App Store / Google Play subscriptions are typically managed through the respective store’s subscription settings; follow the store’s cancel flow.
• If you bought through an authorised reseller, contact that reseller for cancellation instructions, as reseller terms may differ.
• For refund requests of new subscriptions, check Billing / Invoices in your Chaos account first for any self‑service options before contacting support.

What happens when you cancel

Access and renewal

Cancelling stops future automatic renewals but does not immediately remove access. Your subscription stays active until the end of the paid billing cycle.

Data and entitlements

Account data, invoices and project settings generally remain available in your Chaos account. Any cloud credits or temporary trial features may expire per their own terms.

Will I get a refund?

Standard refund rules

• New subscription purchases are eligible for a refund if requested within 14 days of purchase and the charge was not a renewal.
• Subscription renewals and trial‑to‑paid conversions are not refundable under standard terms.

Exceptions and processing

• Some new‑subscription refunds can be initiated by the user via Billing / Invoices in the Chaos account before contacting support.
• If you purchased via an app store or reseller, refunds follow the store’s or reseller’s refund policies rather than direct Chaos policy.

V-Ray plans and pricing

Available plans (India commercial prices)

Notes on pricing

• All prices are commercial India prices; some quotes include GST and some are exclusive - confirm final price with the seller.
• Festive sale prices were published for a limited period; current prices may vary by vendor and promotion.

Your consumer rights in India

Refund window and policy

Chaos’s available documentation generally provides a 14‑day refund or refund‑eligibility period for new subscriptions. This mirrors common international withdrawal practices.

Local protections and steps

• There is no special India‑specific refund policy listed in the vendor documentation; local consumer protection laws still apply.
• If you have a dispute, contact the reseller or payment provider first, then escalate to consumer grievance redressal channels if unresolved.

Customer experiences

Positive feedback

• Users praise the photorealistic quality and precision controls: "amazing finish render", "quality of final rendering was second to none".
• Compatibility with many 3D platforms and a rich material/content library (Chaos Cosmos) is frequently valued.

Negative feedback

• Common complaints include a steep learning curve and long rendering times for complex scenes.
• Some users report stability issues after upgrades and concerns about cost for commercial users.

Documentation checklist

Required account information

• Account email and username used for the Chaos account.
• Order number, invoice or transaction ID for the subscription purchase.
• Subscription ID or product name as listed in My Products.

Supporting materials to prepare

• Payment proof (receipt, bank statement or card transaction reference).
• Screenshots of the subscription page confirming active status and billing cycle.
• Reseller contact details if purchased via a third party or vendor invoice copy.

Common mistakes

Account confusion

Users sometimes cancel the wrong account when they have multiple Chaos accounts or use a different email for purchases.

Assumptions about refunds and timing

Assuming an immediate refund after cancellation is a common error. Refund eligibility is limited (14 days for new purchases) and renewals are typically non‑refundable.

Store vs vendor purchases

For purchases through App Store / Google Play or a reseller, following the Chaos web cancellation flow will not affect store-managed subscriptions; users must cancel in the store or contact that reseller.

Comparative recap

Plan comparison

How to choose

• Choose Solo for single‑machine, lower cost needs. Choose Premium for floating licenses and extra cloud/utility features.
• Confirm whether quoted prices include GST and whether support/upgrades are bundled by the vendor.

After cancelling

Immediate steps

• Confirm cancellation status in My Products and save a screenshot of the cancellation confirmation.
• Check Billing / Invoices for any available self‑service refund options if within the refund window.

Who to contact

• Contact the reseller if you purchased through a vendor; keep invoice and transaction references ready.
• For Chaos account issues, open a support ticket from your Chaos account or use the account’s support options.

Address

Office address (reseller/contact)

A‑11, 2nd Floor, Sector‑4, Noida, Uttar Pradesh 201301, India

Notes on official addresses

No single official physical address for Chaos India cancellations was provided in the available documentation. For reseller purchases, use the reseller’s address and contact details on your invoice.