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Veed

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Termination letter drafted by a specialized lawyer
Sender
Veed
PLOT NO‑17, FF, DIWAN STATE, BHAGWATI GARDEN
110059 UTTAM NAGAR India
support@veed.io
Cancellation of Veed contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Veed service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Veed
PLOT NO‑17, FF, DIWAN STATE, BHAGWATI GARDEN
110059 UTTAM NAGAR , India
support@veed.io
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Veed: Easy Method

What is Veed

Overview

Veed is a web‑based video editing platform designed for quick, beginner‑friendly editing, subtitling and simple AI tools. It targets creators who want fast edits and automated subtitles without complex desktop software.

Core features

Key features include online editing, auto‑subtitles, subtitle downloads, basic brand kit and AI‑assisted tools. Plans vary by export quality, AI limits and team features.

How to cancel Veed

Cancel on the Web (veed.io)

  • Log in to your Veed account on the web.
  • Open Workspace (top‑left) → Workspace Billing.
  • Turn off auto‑renewal and complete the cancellation questionnaire.
  • Wait for the confirmation email to confirm cancellation.
  • Cancel at least two business days before renewal to avoid being charged.

Cancel on mobile stores (iOS / Android)

  • iOS: Manage and cancel via the Apple App Store; cancelling on Veed website will NOT stop App Store billing.
  • Android: Cancel via Google Play subscriptions; cancelling on Veed website will NOT stop Google Play billing.
  • If you subscribed via a mobile store, open that store’s subscription manager to cancel.

What happens when you cancel

Access and billing

Cancellation stops future billing for your subscription period but does not automatically refund the period you already paid for.

You retain access to paid features until the end of the already‑paid billing period.

Data and account

Your projects and account remain available according to Veed’s retention policies and the plan you used during the paid period.

If you downgrade to the Free plan, exports may carry a watermark and export quality may be limited.

Will I get a refund?

14‑day "change‑of‑mind" refund (unused service)

  • If you are a consumer (not mainly using the service for trade/business) and you paid but have not used any service (no uploads, edits, subtitles), you may be entitled to a full refund if you cancel within 14 days.
  • Submit the cancellation and refund request via the application or the provider’s required form within 14 days to claim this right.

When refunds are unlikely

  • If you have used the service in any way - even minimally - the 14‑day refund right no longer applies and Veed is not obliged to refund.
  • Cancellation stops future billing but does not automatically refund the current paid period.

Veed plans and pricing

Pricing summary

Below is a summary of commonly reported plan pricing for India. Plans billed annually for Lite and Pro are shown as a monthly equivalent. Prices may vary and are reported from reliable sources.

Note about Indian billing

Monthly billing for Lite and Pro is generally not available to Indian users due to local restrictions; Lite and Pro are typically offered as annual subscriptions billed yearly.

Plan Price (INR / month equivalent) Period Key features
Free ₹0 Monthly Basic editing, watermark, 720p export
Lite (per editor) ₹499 Annual (billed annually) 1080p export, no watermark, ~144 hr/yr auto‑subtitles, basic brand kit, AI Studio (5 videos/day), up to 3 editors
Pro (per editor) ₹1,199 Annual (billed annually) Everything in Lite + 4K export, unlimited AI tools, voice cloning, AI avatars, subtitle downloads
Business ₹3,000 Monthly (reported) Team access, advanced AI tools, priority support

Your consumer rights in India

Cooling‑off and refunds

Indian consumer protections encourage refunds for defective digital goods, and sellers commonly offer a 14‑day change‑of‑mind refund for unused services.

Act promptly within 14 days and keep evidence that you did not use the service if you intend to claim a refund as a consumer.

Practical enforcement

  • Enforcement of digital goods rules can be challenging in practice; documentation and prompt action improve prospects.
  • If refund is refused, you may escalate through payment provider disputes or consumer protection channels, keeping records of all communications.

Customer experiences

Positive experiences

  • Many users praise Veed’s intuitive, beginner‑friendly web interface and fast auto‑subtitle features.
  • Reviewers on platforms like Capterra and G2 highlight quick edits, ease of use for short videos and reasonable price‑to‑value for certain users.

Negative experiences

  • Common complaints include buggy behaviour (lag, buffering, loss of work), misleading pricing and problems with support and refunds.
  • Some users report issues with mobile billing, forced annual plans in India, and problems receiving promised credits or AI features.

Documentation checklist

Before you request cancellation/refund

  • Account email and username used for the subscription.
  • Proof of payment (receipt, card statement showing charge).
  • Date and time you first subscribed and the renewal date.

If claiming a 14‑day refund

  • Evidence you did not use the service: no uploads, no edits, no subtitle generation (screenshots can help).
  • Communications with support, confirmation of cancellation, and any automated emails.

Common mistakes

Missing the two‑day rule

Many users fail to cancel at least two business days before renewal and are charged for another period. Always check the renewal date and cancel early.

Canceling in the wrong place

Subscribers via Apple App Store or Google Play often cancel on the Veed website but still get charged by the store. Cancel subscriptions in the correct store to stop billing.

Comparative recap

Quick plan comparison

The table below summarises plan fit, price and key limitations to help choose before cancelling or downgrading.

Plan Best for Price (INR / month eq.) Billing
Free Try basic editing and subtitles, low volume personal use ₹0 Monthly
Lite Creators needing 1080p and moderate subtitle hours ₹499 Annual (billed yearly)
Pro Power users needing 4K and unlimited AI tools ₹1,199 Annual (billed yearly)
Business Teams requiring priority support and advanced features ₹3,000 Reported monthly

After cancelling

Confirmations and follow‑up

Keep the cancellation confirmation email or screenshot of the disabled auto‑renewal setting. This is your primary record if a charge appears later.

Next steps if you are charged

  • Check whether the charge came from Veed or from Apple/Google Play and contact the appropriate billing platform.
  • Collect documentation (receipts, cancellation confirmation) and contact support promptly to dispute any unexpected charges.

Address

Registered office (India)

VEEDCOM INDIA PRIVATE LIMITED

PLOT NO‑17, FF, DIWAN STATE, BHAGWATI GARDEN, UTTAM NAGAR, Delhi 110059, India

Notes about contacting

No specific cancellation postal address is provided for Veed; use the account billing area to cancel and retain electronic records.

Similar cancellation services

FAQ

To cancel your Veed subscription on the web, log in to your account, go to Workspace Billing, turn off auto-renewal, and complete the cancellation questionnaire. Remember to keep proof of your cancellation.

After canceling Veed, you will retain access to your paid features until the end of your billing period. Your projects will remain available according to Veed’s retention policies.

You may receive a full refund if you cancel within 14 days and have not used any services. Submit your request via the application or the required form to claim this refund.

Yes, if you subscribed via iOS or Android, you must cancel through the Apple App Store or Google Play subscriptions, as canceling on the Veed website will not stop billing from the app stores.

To avoid being charged, make sure to cancel at least two business days before your renewal date. You can do this via the web or through your mobile app's subscription management.