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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Veo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Veo: Easy Method
What is Veo
Overview
Veo is a subscription-based platform and hardware/service provider for automated sports video recording and analysis. It offers cameras, AI highlights, multi-angle review and cloud-based storage for teams and coaches.
Core functions
Veo combines hardware (camera) and software (subscription plans) to record, process and analyse gameplay footage. Subscriptions unlock cloud features, automatic highlights and advanced analytics.
How to cancel Veo
Cancel a subscription (Clubhouse Admin)
- Only a Clubhouse Admin can submit a cancellation request.
- Submit the request via the Veo Help Center under “Subscription management & Payment and billing” → “Subscription cancellation”.
- Cancellation takes effect at the end of the current billing period; you retain access until that date.
Cancel a hardware order or return
- For camera or hardware orders, use “Submit a request” under “Orders and Shipping cases” → “Return request” → “Cancelling my order”.
- Requests must be made within 30 days of delivery, with specific windows if a subscription was bundled with the camera.
- If the camera and subscription were purchased together, the 30-day window starts from subscription activation but cannot exceed 12 months from camera delivery.
What happens when you cancel
Access and billing
When you cancel a subscription, access remains until the end of the current billing period. The subscription will not renew after that period ends.
Data and recordings
Your uploaded videos and account data may remain according to Veo’s retention policies. It is recommended to download or export any essential footage before access ends.
Will I get a refund?
Initial activation refund rights
Under Veo’s Terms & Conditions, you may cancel within 30 days of activation for any reason and receive a refund, provided the camera was purchased directly from Veo.
Exceptions and hardware returns
- Refunds are processed within 30 days of receiving the cancellation request for eligible cases.
- Renewal charges are non-refundable; prepaid periods are generally non-refundable unless within the initial cancellation window.
- For hardware returns, you must ship the product back within 30 days of delivery. Return shipping costs are borne by the customer unless the product is defective, in which case Veo may refund shipping costs.
Veo plans and pricing
India-visible plan
Below are plans and prices associated with Veo-branded offerings. Note: only the Google Gemini AI Pro plan at ₹1,999/month is confirmed India-specific for 2025.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Google Gemini AI Pro (includes Veo\u202f3 Fast) | ₹1,999.00 | Monthly | Up to 3 Veo\u202f3 Fast video generations per day (720p, music, SFX, synthesized speech), watermark; auto-switch to Veo\u202f2 after limit |
| VEO Studio Starter | ₹2,000.00 | Monthly | 500 scenes/day, 60 minutes/day, AI video generation, text-to-image, text-to-speech, script creator, Google Drive storage, priority support |
| VEO Studio Basic | ₹3,000.00 | Monthly | 1,000 scenes/day, 130 minutes/day, extended usage beyond Free features |
| VEO Studio Premium | ₹5,000.00 | Monthly | 1,500 scenes/day, 200 minutes/day, higher limits than Basic |
| VEO Studio Studio Plan | ₹20,000.00 | Monthly | 100,000 scenes/day, 10,000,000 minutes/day, full studio-level access |
Your consumer rights in India
30-day cancellation right
Clause 10 of Veo’s Terms & Conditions states Indian users have the right to cancel within 30 days of activation and to receive a refund within 30 days of the cancellation request, when the camera was purchased directly from Veo.
Warranty and defective hardware
- Defective hardware may be repaired or replaced under warranty, typically within one year of delivery.
- Return shipping costs are usually the consumer’s responsibility unless the defect is Veo’s responsibility; then Veo may refund shipping.
Customer experiences
Positive feedback
Many users praise Veo for easy setup, automatic recordings with AI highlights, multi-angle review and useful analytics. Positive reviews also note good battery life and helpful support in some cases.
Critical feedback
There are consistent complaints about video quality, service responsiveness and communication from some users. Some reviews describe frustration with unresolved tickets and perceived hidden costs.
Documentation checklist
What to gather before requesting cancellation
- Clubhouse Admin account details and subscription ID.
- Order number and proof of purchase or invoice for hardware.
- Activation date and delivery date (for timing windows).
Evidence for defective hardware returns
- Clear photos or videos showing the defect.
- Communication history with support and any ticket numbers.
- Bank statement or payment reference if requesting a refund.
Common mistakes
Not using an Admin account
A frequent error is attempting to cancel without Clubhouse Admin access. Only an Admin can submit the official subscription cancellation request.
Missing the timing window
Users often miss critical windows: 30 days for hardware returns or the 30-day activation cancellation for refunds. Renewals are not refundable, so act before renewal dates.
Comparative recap
Quick comparison overview
| Item | Subscription cancellation | Hardware order cancellation / return |
|---|---|---|
| How to request | Help Center → Subscription management & Payment and billing → Subscription cancellation | Help Center → Orders and Shipping cases → Return request → Cancelling my order |
| Who can request | Clubhouse Admin only | Purchaser or account holder with order details |
| Timing window | Effective at end of billing period; refunds only if within 30 days of activation (per Terms) | Return request within 30 days of delivery; subscription-bundle rules may apply |
| Refundable? | Possible within initial 30-day activation window; renewals non-refundable | Yes if returned within 30 days; shipping costs borne by customer unless defective |
After cancelling
What to do next
- Download or export any footage you need before access ends.
- Keep confirmation of the cancellation request and any ticket numbers.
Official support links
- How to request subscription cancellation (Veo Help Center)
- How to cancel or return an order (Veo Help Center)
- Customer reviews and ratings (Trustpilot)
Address
Veo registered address in India
55, 3rd Floor, Lane 2, Near Westend Marg, Saidullajab, Gadaipur, South West Delhi, Delhi 110030, India
Notes on contacting
If you cannot resolve cancellation through the Help Center, use the order/invoice details and the registered address above when escalating via email or consumer channels.