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I hereby notify you of my decision to terminate the contract relating to the Webroot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Webroot: Easy Method
What is Webroot
Overview
Webroot is a cloud-based cybersecurity product suite that offers antivirus, anti-malware, anti-phishing and identity protection services for Windows and macOS devices.
How it is typically sold
Webroot is sold as a subscription with multiple plans and durations, often through official resellers, online retailers and marketplaces in India.
How to cancel Webroot
Cancel via account portal
- Log in to your Webroot account where you manage subscriptions.
- Locate Subscriptions or Billing and select the subscription you want to cancel.
- Choose Cancel or Disable Auto-Renew, then confirm the cancellation when prompted.
Cancel via reseller or marketplace
- If you purchased through a reseller (online store, marketplace), contact that seller or use their order/subscription page to cancel.
- Keep order numbers and payment receipts handy when requesting cancellation from a third party.
What happens when you cancel
Access and protection
Cancelling usually stops future renewals but does not always immediately remove protection for the remainder of your paid period.
You will typically retain full protection until the subscription expiry date, unless the vendor terminates access sooner.
Data and account records
Account data, device registration and logs are generally retained by the provider per their data retention policy.
Export any important records (invoices, license keys) before cancelling if you need them later.
Will I get a refund?
General policy guidance
Refund eligibility varies by where you bought the subscription (direct from Webroot vs third-party seller) and the time since purchase.
Common exceptions include trial-period cancellations or explicit money-back guarantees offered by the seller.
How to request a refund
- Contact the seller or Webroot support with your order ID and payment proof.
- Explain the reason for the refund and request confirmation in writing.
- Allow the seller’s refund processing time; fees or partial refunds may apply depending on the terms.
Webroot plans and pricing
Current example prices (INR)
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Webroot SecureAnywhere AntiVirus (1 year, 1 device) | ₹299.00 | Annual (1 year) | Cloud-based antivirus for 1 PC, firewall, personal data protection, web protection |
| Webroot SecureAnywhere AntiVirus (6 months, 1 device) | ₹1,683 | Six months | Real-time scanning, automatic updates, ransomware & identity protection |
| Webroot Antivirus (1 year, 3 devices) | ₹4,691 | Annual (1 year) | Multi-device coverage, password manager, system optimizer, cloud backup |
| Webroot SecureAnywhere Essentials (3 years, 5 devices) | ₹14,807 | 3 years | Essentials protection for 5 devices over 3 years |
| Webroot SecureAnywhere AntiVirus (3 years, 5 devices) | ₹27,000 | 3 years | Full antivirus protection including ransomware/identity shields for up to 5 PCs/Macs |
| Webroot Security Complete (3 years, unspecified devices) | ₹29,997 | 3 years | Antivirus, firewall, anti-phishing, identity theft protection, password manager |
| Webroot SecureAnywhere AntiVirus 2023 (2 years, 5 devices) | ₹18,000 | 2 years | Real-time threat detection, firewall, password manager, identity theft protection |
Price note
Prices above reflect example listings from Indian online retailers and resellers and may vary by seller or promotions.
Always verify final pricing and terms with the seller before purchase or cancellation request.
Your consumer rights in India
Right to redress
Indian consumers have statutory rights to seek redressal for deficiency in service or unfair trade practices under Indian consumer protection laws.
This can include claims for refunds, compensation or replacement when services are defective or misrepresented.
How to escalate locally
- First use the seller/provider grievance channels and record all communications.
- If unresolved, you may approach consumer complaint forums or statutory consumer bodies in India.
- Keep receipts, order IDs and communication logs for any formal complaint.
Customer experiences
Positive feedback
Many users report lightweight performance, fast scans and useful anti-phishing protections as benefits of Webroot products.
Multi-device plans and long-duration bundles are commonly appreciated by households with several devices.
Common complaints
Some customers report issues around automatic renewals, difficulty reaching the correct reseller, or inconsistent refund handling when purchased from third parties.
Timely record-keeping and clear communication with the seller tends to reduce disputes.
Documentation checklist
What to gather before cancelling
- Order number, invoice or receipt showing purchase date and price.
- Registered email address and account login details for the Webroot account.
- Payment method details (last 4 digits of card, UPI transaction ID, or gateway reference).
Supporting items for refund/complaint
- Screenshot of subscription status or renewal notices.
- Any email correspondence with seller or Webroot support.
- Terms of sale or seller refund policy (if available).
Common mistakes
Assuming cancellation is automatic
Many users assume deleting the app or uninstalling software cancels the subscription; this often does not stop billing or auto-renewal.
Always cancel via the account portal or the original seller to stop future charges.
Not checking who charged you
Purchases from marketplaces or gift card-based orders can have different refund processes than direct buys - confirm the billing source first.
Failing to retain invoices or ticket numbers makes refunds and disputes harder to resolve.
Comparative recap
Quick plan comparison
| Plan | Price (INR) | Period | Devices / Key feature |
|---|---|---|---|
| SecureAnywhere AntiVirus (1 year, 1 device) | ₹299.00 | Annual (1 year) | 1 device / basic antivirus and web protection |
| SecureAnywhere AntiVirus (6 months, 1 device) | ₹1,683 | Six months | 1 device / real-time scanning & identity protection |
| Antivirus (1 year, 3 devices) | ₹4,691 | Annual (1 year) | 3 devices / password manager & backup |
| SecureAnywhere Essentials (3 years, 5 devices) | ₹14,807 | 3 years | 5 devices / essentials protection |
| SecureAnywhere AntiVirus (3 years, 5 devices) | ₹27,000 | 3 years | 5 devices / full antivirus & ransomware shields |
| Security Complete (3 years) | ₹29,997 | 3 years | Unspecified devices / antivirus + identity & password manager |
| SecureAnywhere AntiVirus 2023 (2 years, 5 devices) | ₹18,000 | 2 years | 5 devices / threat detection & identity protection |
How to pick before cancelling
- Check remaining validity: cancelling early may still leave active protection until expiry.
- Compare features you need (devices, identity protection, password manager) before switching products.
After cancelling
Verify cancellation
Confirm cancellation by checking the subscription status in your account and by saving any confirmation emails or cancellation reference numbers.
Monitor your payment method for any unexpected subsequent charges and report them immediately to the seller or bank.
Next steps and alternatives
- Consider renewing on a different plan or moving to another vendor if coverage needs change.
- Keep local backups of important files and enable built-in OS protections while you evaluate alternatives.
Address
Registered office in India
3rd and 4th Floors, Infinity 436, Off Koramangala Indiranagar Intermediate Ring Road, Challanghatta, Bangalore 560071, India
How to use this address
Use the address for formal written communications if requested by the seller or for records when escalating disputes to local authorities.
For most cancellation and refund matters, start with the account portal or the point of sale before sending physical correspondence.