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Wps Office

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India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Wps Office
03-124, WeWork Embassy Tech Village, Block L, Embassy Tech Village, Outer Ring Road
560103 Bengaluru India
ovs_ebu_support@wps.com
Cancellation of Wps Office contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Wps Office service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Wps Office
03-124, WeWork Embassy Tech Village, Block L, Embassy Tech Village, Outer Ring Road
560103 Bengaluru , India
ovs_ebu_support@wps.com
REF/2025GRHS4

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Please note, Postclic cannot:

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Cancellation Wps Office: Easy Method

What is Wps Office

Overview

Wps Office is a software suite that includes word processing, spreadsheet, and presentation tools for individual and business use.

It is available as free software with paid subscription tiers that unlock premium features and remove ads.

Primary features

Core capabilities include MS Office file compatibility, PDF tools, templates, and AI-powered features in some plans.

Purchases can be made directly on the web or through mobile app stores (Google Play, App Store), which affect how cancellations and refunds are handled.

How to cancel Wps Office

Web (WPS website)

  • Sign in to the WPS Subscription Management Center on the WPS website using your account credentials.
  • Locate your active plan and disable Auto-Renewal or select the option to cancel the subscription.
  • Confirm the cancellation; the subscription remains active until the end of the current billing period.

Google Play (Android)

  • Open the Google Play app on your Android device and tap your Profile icon.
  • Go to Payments & Subscriptions → Subscriptions → Wps Office, then choose Cancel and follow prompts.
  • Wps cannot process cancellations or refunds for purchases made via Google Play; use Google Play support for payment disputes.

App Store (iOS)

  • On iPhone/iPad open Settings → tap your Apple ID → Subscriptions → select Wps Office → Cancel Subscription.
  • Apple handles billing and refunds for App Store purchases; Wps cannot directly cancel or refund these purchases.
  • If you cannot cancel from device, check Apple’s subscription help from your Apple ID account on a browser or device.

What happens when you cancel

Access after cancellation

When you cancel, you typically retain access to paid features until the end of the current billing period.

Auto-renewal is disabled, and no further charges should be made after the period ends.

Billing and renewals

For web subscriptions, disabling auto-renewal stops future charges; the active period remains usable.

For App Store or Google Play purchases, billing and renewals are controlled by Apple or Google respectively.

Data and files

Your documents and locally saved files remain accessible on your device after cancellation.

Some premium features (editing, file conversion, watermark removal) may be disabled once the paid period ends.

Will I get a refund?

Subscription service (WPS Premium / WPS Business)

Payments are generally non-refundable for any unused part of the subscription period; cancellation stops future charges only.

Refunds are only provided at Wps’s discretion for technical issues, duplicate charges, or where required by law.

One-time licenses and activation codes

Full refunds are acceptable within 30 days after purchase for one-time licenses or activation codes (for example, certain business/lifetime licenses).

No refund is generally offered after the 30-day window, except under applicable consumer law or exceptional circumstances.

Virtual products and in-app purchases

Virtual products (in-app purchases, AI trials) do not have unconditional refunds; refunds may be granted for technical faults or duplicate charges.

If approved, refunds are processed back to the original payment method, typically within 5 - 30 business days.

App Store / Google Play purchases

Refunds for purchases made through the App Store or Google Play must be requested through Apple or Google support.

Wps cannot directly issue refunds for purchases processed by those platforms.

Wps Office plans and pricing

App Store India prices (examples)

The table below lists in-app pricing as found for App Store purchases in India; actual prices may vary by platform and time.

Notes on pricing

Some listed prices come from official in-app displays; other figures are third-party estimates and may not reflect all channels.

Desktop/web subscription prices in INR were not available in the verified data set.

Plan Price (INR) Period Features
WPS 1-Year Plan (via App Store, India) ₹1,799 Annual General WPS features as per app subscription
WPS Pro Yearly (via App Store, India) ₹1,999 Annual Pro-level features
WPS VIP Monthly (via App Store, India) ₹349 Monthly VIP monthly tier
WPS Pro AI Yearly (via App Store, India) ₹1,299 Annual Pro AI features
WPS Pro AI Monthly (via App Store, India) ₹599 Monthly Pro AI monthly tier
WPS AI 1-Month Plan (via App Store, India) ₹999 Monthly AI-only monthly tier
WPS Pro AI Quarterly (via App Store, India) ₹999 Quarterly Pro AI quarterly tier
WPS Pro Annual (via App Store, India) ₹3,999 Annual Pro-level annual tier
WPS Pro (Techimply estimated) ₹490 Monthly Pro-level features (estimated)
WPS AI (Techimply estimated) ₹990 Monthly AI-only features (estimated)
WPS Pro + WPS AI (Techimply estimated) ₹1,200 Monthly Combined Pro + AI features (estimated)

Your consumer rights in India

Key rights under law

Under the Consumer Protection Act, 2019, consumers can seek refunds or compensation for defective services or misleading practices.

A vendor policy stating "no refunds" does not override statutory consumer protections in India.

How to exercise your rights

  • Retain transaction records: order numbers, receipts, screenshots, and correspondence with support.
  • Request resolution from the vendor first; if unsuccessful, escalate with platform (Apple/Google) or consumer forums/authorities.
  • For purchases via App Store or Google Play, use the platform’s refund/dispute mechanisms as well as consumer rights under Indian law.

Practical tips

Document technical issues clearly (logs, timestamps, affected files) when claiming refunds for faults.

Remember that one-time license 30-day refund windows should be enforceable, but statutory protections may apply beyond that for defects.

Customer experiences

Positive feedback

  • Users praise compatibility with MS Office files and the suite's lightweight design.
  • Some users find Wps useful during free trials or for specific tasks like PDF translation.

Negative feedback

  • Frequent reports of unexpected charges after free trials and difficulty unsubscribing have been reported.
  • Complaints include intrusive ads, aggressive upgrade prompts, file corruption or read-only locking that prompts paid upgrades.
  • Some users report issues with uninstall behavior, default file association changes, and slow or unresponsive customer support.

Takeaway

Feedback is mixed: strong basic functionality but common billing and support complaints mean careful monitoring of trials and subscriptions is advised.

Keep records and check billing notifications to avoid surprise charges.

Documentation checklist

What to collect

  • Order number, transaction ID, payment receipt, and the email used for purchase.
  • Screenshots of subscription status, billing entries, and any in-app confirmations.
  • Copies of correspondence with Wps support or platform support (Apple/Google).

How to organize

  • Keep a single folder (email or local) containing all evidence with clear file names and dates.
  • Note the dates and times of cancellations and any automated emails confirming subscription changes.
  • If disputing a charge, ensure you have bank/UPI statements that show the exact charge amount and date.

Common mistakes

Missing the correct cancellation channel

Many users try to cancel via Wps for App Store/Google Play purchases; those must be cancelled via Apple or Google accounts.

Attempting the wrong channel can delay cancellation and lead to additional billing cycles.

Assuming automatic refund after cancellation

Cancelling a subscription generally stops future renewals but does not automatically trigger a refund for the current period.

Expect continued access until period end and request refunds separately if you believe you are entitled to one.

Insufficient documentation

Failing to save receipts, screenshots, or correspondence weakens refund or dispute cases.

Always capture confirmation screens and keep bank statements when you subscribe or cancel.

Comparative recap

At a glance

The table below compares cancellation steps and who handles refunds for each purchase channel.

Notes

Use the correct channel for cancellations to avoid delays; keep documentation for disputes.

Channel How to cancel Refund handled by
Web (WPS website) Sign in to Subscription Management Center → locate plan → disable Auto-Renewal → confirm Wps (refunds discretionary; generally non-refundable for subscription periods)
Google Play (Android) Google Play app → Profile → Payments & Subscriptions → Subscriptions → Wps Office → Cancel Google Play / Google (Wps cannot directly issue refunds)
App Store (iOS) iPhone/iPad Settings → Apple ID → Subscriptions → Wps Office → Cancel Apple App Store / Apple (Wps cannot directly issue refunds)

After cancelling

Next steps

Confirm cancellation by checking your account subscription page and any confirmation emails you receive.

Monitor your bank or payment method for future charges to ensure auto-renewal was stopped.

If problems persist

  • Contact Wps support with your documentation if the purchase was made on the web and you need a refund or dispute a charge.
  • For App Store or Google Play purchases, raise the refund or dispute through Apple or Google’s purchase support channels.
  • If you cannot resolve the issue, consider filing a consumer complaint under the Consumer Protection Act, 2019 with supporting evidence.

Address

WPS India office

Wps Office lists its India office at the following address used for contact purposes and local presence.

03-124, WeWork Embassy Tech Village, Block L, Embassy Tech Village, Outer Ring Road, Bengaluru, Karnataka 560103, India

How to reach

Use the Wps app or your account page to open support tickets or check the subscription management center for cancellation options.

Keep printed or digital copies of all communications when contacting support for faster resolution.

FAQ

To cancel your Wps Office subscription via the WPS website, sign in to the WPS Subscription Management Center, locate your active plan, disable Auto-Renewal or select the option to cancel, and confirm the cancellation. Remember to keep proof of your cancellation request.

Yes, after canceling your Wps Office subscription, you will retain access to your documents and locally saved files until the end of the current billing period, but some premium features may be disabled.

Generally, refunds for Wps Office subscriptions are discretionary and not provided for unused parts of the subscription period. You may inquire about a refund for technical issues or duplicate charges, but keep in mind that cancellation stops future charges only.

To cancel your Wps Office subscription from the App Store, go to your iPhone/iPad Settings, tap your Apple ID, select Subscriptions, choose Wps Office, and then cancel the subscription. Ensure you keep proof of your cancellation request.

If you cancel your Wps Office subscription on Google Play, future charges will stop, but you will still have access to the subscription features until the end of the current billing period. For any billing disputes, you must contact Google Play support.