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I hereby notify you of my decision to terminate the contract relating to the Yes Catalogue service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Yes Catalogue: Easy Method
What is Yes Catalogue
Overview
Yes Catalogue is a subscription-based SaaS solution for creating, editing and sharing product catalogues. It is positioned to help businesses organise product information and manage catalogues online.
Who uses it
Small and medium businesses, catalogue managers and teams that need a centralised product catalogue tool commonly use Yes Catalogue. The service also offers a consumer-facing Pro subscription for additional features.
How to cancel Yes Catalogue
Cancel Yes Catalogue Pro (web)
- Log into your Yes Catalogue account.
- Go to the "Yes Catalogue Pro" section in your account settings.
- Click "Cancel My Yes Catalogue Pro Subscription".
- Cancellation is instant and free of cost.
Cancel website orders and other subscriptions
- The FAQ specifies Pro subscription cancellation but does not clearly explain cancelling website orders.
- If you need to cancel an order before shipment, contact Yes Catalogue support from your account as soon as possible.
- Keep order numbers, payment receipts and timestamps when requesting cancellation to help support process your request.
What happens when you cancel
Access and renewal
For Pro subscriptions cancelled via the web, cancellation takes effect immediately. You should lose Pro features after cancellation unless otherwise noted in your account.
Automatic renewal will stop once cancellation is processed for a Pro subscription.
Data and account
Cancelling a subscription does not necessarily delete your account or catalogue data. Check your account settings for data retention or export options.
If you want data removed, request deletion explicitly from support and retain copies of any confirmation messages.
Will I get a refund?
Pro subscription refunds
If you are entitled to a refund for a cancelled Pro subscription, Yes Catalogue will refund the amount to the original payment method within five working days.
Keep proof of cancellation and bank statements until the refund appears.
Returns and product refunds
- Yes Catalogue’s return policy (both regulated and unregulated agreements) provides a 14‑day return period starting the day after you receive the item.
- To get a full refund, return items unused, in original packaging with seals intact; opened or damaged items are not eligible for a refund.
- If a refund is due after a return, allow processing time and keep return tracking information and receipts.
Yes Catalogue plans and pricing
Pricing availability
No reliable public pricing information for Yes Catalogue in India was found. For up-to-date pricing, contact Yes Catalogue directly through your account.
The table below indicates how to proceed when pricing is not listed.
How to request pricing
- Sign in to your Yes Catalogue account and check the Pro subscription section for pricing.
- If pricing is not visible, request a quote or ask support via your account message options.
| Plan | Period | Price / Notes |
|---|---|---|
| Yes Catalogue Pro | Contact for pricing | Contact for pricing |
| Website orders / Pay-as-you-go | Contact for pricing | Contact for pricing |
Your consumer rights in India
Applicability and jurisdiction
Yes Catalogue is a UK‑based provider and some agreements and consumer protections referenced in its policies reflect UK regulation.
Indian customers should check the terms and conditions that apply to their purchase to determine which jurisdiction governs the contract.
Recommended actions for Indian consumers
- Review the seller’s terms shown at purchase to identify the governing law and cancellation rights.
- When in doubt, contact Yes Catalogue support via your account and keep written records of all communications.
- If you suspect wrongdoing or need legal help, consult a local consumer protection authority or legal adviser familiar with India’s consumer laws.
Customer experiences
Positive feedback
- Users report the service can be straightforward and user‑friendly, with a clear application process.
- Some customers appreciate the ability to spread payments and find the service easy to use for obtaining devices or catalogue items.
Complaints and issues
- Complaints include unexpected charges reported by some users and concerns about high prices compared with other retailers.
- There are reports of stock problems (items sold out after purchase) and confusion over payment terms or delays.
Documentation checklist
What to prepare before contacting support
- Account email and username.
- Order number(s), invoice or receipt and payment method details.
- Dates of purchase, delivery and cancellation attempts.
Evidence to support refund or return requests
- Photographs of items and packaging (if claiming damage).
- Tracking numbers and proof of return shipment.
- Screenshots of cancellation confirmations or error messages.
Common mistakes
Assuming immediate refunds
Many users expect refunds to appear instantly. Pro subscription refunds are processed to the original payment method and can take up to five working days.
Allow processing time and check bank statements before escalating.
Not keeping records
Failing to save order numbers, confirmation emails or return tracking makes disputes harder to resolve.
Always retain evidence of requests, cancellations and shipments until the issue is fully closed.
Comparative recap
Summary table
| Feature | Yes Catalogue Pro (Web) | Website orders |
|---|---|---|
| How to cancel | Log in → Yes Catalogue Pro → "Cancel My Yes Catalogue Pro Subscription" (instant, free) | FAQ does not explicitly detail order cancellations; contact support promptly |
| Refunds | If entitled, refund to payment method within 5 working days | 14‑day return period for items (unused, original packaging) for full refund; opened/damaged excluded |
| Common issues | Generally straightforward cancellation process reported | Reports of unexpected charges, stock issues and pricing concerns |
Key takeaways
- Pro cancellations are clear and immediate; product order cancellation procedures are less explicit.
- Keep documentation and act quickly if you need to cancel an order before shipment.
After cancelling
Next steps to monitor
- Check your account to confirm cancellation and note any confirmation ID.
- Monitor your payment method for refunds and allow up to five working days for Pro refunds.
- If you returned goods, retain tracking and proof until the refund posts.
Support options
Use your Yes Catalogue account support channels to raise follow‑ups and attach documentation. Keep copies of all messages and confirmations.
If you do not receive a response or a refund within expected timeframes, escalate with your payment provider or seek local consumer advice.
Address
Registered office
Yes Catalogue Limited, Retford Enterprise, Randall Way, Retford, DN22 7GR, United Kingdom.
Notes on contacting by post
When sending postal complaints or documents, include your account details, order numbers and a clear statement of the requested outcome.
Keep recorded delivery or proof of posting and copies of all documents you send.