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Zety

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India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Zety
City View Plaza II, 48 Road 165, Suite 6000, Guaynabo
Puerto Rico Puerto Rico
contact@zety.com
Cancellation of Zety contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Zety service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Zety
City View Plaza II, 48 Road 165, Suite 6000, Guaynabo
Puerto Rico , Puerto Rico
contact@zety.com
REF/2025GRHS4

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Please note, Postclic cannot:

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  • guarantee that the recipient processes, accepts or executes your request.
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  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Zety: Easy Method

What is Zety

Overview

Zety is a cloud-based resume and cover letter builder that provides customizable templates and step-by-step guidance to produce professional documents quickly.

The service operates on a subscription model and offers downloadable files, template customisation, and content suggestions for job seekers.

Who uses it

Zety is used by students, early-career professionals, and experienced applicants who want polished resumes without design software skills.

Users worldwide, including India, use it for resume and cover-letter creation and quick formatting tasks.

How to cancel Zety

Cancel on the web (Zety website)

  • Log into your Zety account on the website.
  • Go to My Plan or My Settings and click the “Cancel” button.
  • After successful cancellation you should receive a confirmation email with a cancellation number.
  • If the “Cancel” button fails (ad blockers or browser issues), contact Zety support by chat or phone to cancel manually; see a third‑party step guide: Cancel Zety (guide).

Cancel on iOS and Android

  • iOS (App Store): Open your Apple ID settings → Subscriptions → select Zety → Cancel. Apple manages billing and refunds for App Store subscriptions.
  • Android (Google Play): Open Google Play Store → Menu → Subscriptions → select Zety → Cancel. Google Play handles billing and refund requests for Android subscriptions.
  • For app-store billing, you must request refunds through Apple or Google Play, and their policies apply.

What happens when you cancel

Access after cancellation

When you cancel, access typically continues until the end of the current paid period unless the plan was a trial that ends immediately.

Downloaded files you saved locally remain with you; cloud-stored data may be retained per Zety’s data retention rules.

Renewals and billing

Cancelling stops future automatic renewals but does not always issue refunds for the current paid period unless eligibility conditions are met.

If you cancel a subscription billed through Apple or Google, billing is controlled by those platforms and renewals stop according to their processes.

Will I get a refund?

Standard refund policy

  • Zety offers a full refund if cancellation is requested by email within the first 7 days of purchase (no questions asked).
  • After 7 days, refunds are discretionary and typically only considered if no files were downloaded during the active period.
  • Refunds for unused portions of a billing cycle are generally not provided after the initial window.

App-store and trial specifics

  • If your subscription was billed through the App Store or Google Play, you must request a refund through those platforms; their refund rules apply.
  • Zety advertises a 14‑day trial (charged at a small fee) that auto-renews to the regular rate; that promotional window is tied to the trial/refund guarantees.

Zety plans and pricing

Pricing overview

Zety does not publish official INR pricing on its site; the figures below are estimates or user-reported conversions and may change.

For exact, up-to-date charges in INR, contact Zety support directly.

Estimated plans (approx.)

Plan Price 期間 Features
14‑Day Trial ₹195 (approx.) One‑time / 14 days Full access, then auto‑renews unless canceled
Monthly Plan ₹395 per 4 weeks (approx.) 月額 Full access, unlimited downloads
Monthly Plan (USD conversion) ₹1,950/month (approx.) 月額 Full access - based on USD conversion estimates
Annual Plan ₹1,195/year (approx.) 年間 Full access, billed yearly (estimate)

Note: These are estimated INR conversions from USD pricing and India-focused reports. Confirm with Zety support for exact INR amounts and current offers.

Your consumer rights in India

Legal framework

Under the Consumer Protection Act, 2019, Indian consumers have protections against unfair trade practices and may be entitled to refunds or remedies for misleading terms.

Digital services often include a statutory “cooling‑off” period allowing cancellation and refund within a reasonable time, commonly interpreted as about 7 days for many platforms.

How to protect your rights

  • Keep evidence: receipts, screenshots, cancellation confirmations, and correspondence.
  • If a dispute arises, escalate to the National Consumer Helpline or file a complaint with your local Consumer Commission.
  • Note that platform-specific billing (Apple/Google) may limit your remedies to those providers’ processes.

Customer experiences

Positive feedback

Many users praise Zety for a user-friendly interface, professional templates, and fast resume creation with helpful guidance and attractive designs.

Reviews often highlight value for students and professionals seeking quick, polished resumes.

Negative feedback

Common complaints concern the subscription model: trial conversions into auto‑renewals, unclear reminders, unexpected billing, and cancellation difficulties.

Some users report the cancel button failing when ad blockers are active and needing manual support intervention; others report friction obtaining refunds after the trial window.

Documentation checklist

What to keep before/after cancelling

  • Purchase receipt or order confirmation (email or payment record).
  • Screenshot or copy of the cancellation page and any cancellation confirmation number.
  • Copies of the downloaded resume/CV or cover letter files (if any).
  • Bank or card statement showing the charge and any refunds.

How to prepare evidence

  • Save timestamps and full-page screenshots (browser address bar visible if possible).
  • Keep all email correspondence with Zety or app-store receipts for disputes.

Common mistakes

Assuming the trial auto-stops

Many users assume a trial will not renew automatically. If you do not explicitly cancel before the trial ends, the subscription commonly auto-renews and billing begins.

Set a calendar reminder to cancel during the trial period if you do not want to continue.

Using ad blockers or wrong cancellation path

The on-site “Cancel” button can be blocked by browser extensions or cookies; disabling ad blockers or trying a different browser often fixes the issue.

Also check whether the subscription was made through the website or an app store; cancelling in the wrong place (website vs App Store/Google Play) will not stop billing.

Comparative recap

Quick comparison of cancellation & refund paths

Item What to expect Period (期間) Notes
Web subscription Cancel via My Plan/My Settings → Cancel; confirmation email issued 月額 / One‑time Full refund if emailed within 7 days; otherwise discretionary
iOS (App Store) Cancel via Apple ID → Subscriptions; refunds via Apple 月額 Billing and refunds handled by Apple; contact Apple for disputes
Android (Google Play) Cancel via Google Play → Subscriptions; refunds via Google 月額 Billing and refunds handled by Google Play; request refunds there

After cancelling

Immediate steps

  • Check your inbox for the cancellation confirmation email and save the cancellation number.
  • Keep screenshots of the cancellation screen and any error messages if cancellation failed.

Where to go for help

Address

Corporate contact address (public listing)

City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, Puerto Rico 00968, Puerto Rico

Notes about contacting support

For billing or India-specific queries, contact Zety support through the account dashboard or the app-store support channels when applicable.

Keep all evidence when contacting support to speed up resolution or refunds.

FAQ

If the cancel button fails, you can contact Zety support via chat or phone for manual cancellation. Ensure to keep proof of your request.

You will retain access until the end of your current billing period, but if you were on a trial, access may end immediately. Keep any downloaded files as they remain yours.

Yes, Zety offers a full refund if you cancel within the first 7 days. After that, refunds are discretionary and typically only granted if no files were downloaded.

To cancel on iOS, go to your Apple ID settings, select Subscriptions, find Zety, and cancel. For Android, open Google Play Store, go to Subscriptions, select Zety, and cancel. Keep proof of your cancellation.

Zety provides a full refund if cancellation is requested by email within 7 days of purchase. After that, refunds are discretionary and usually not provided for the current billing cycle.