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Cancellation Asiancrush: Easy Method
What is AsianCrush
Service overview
AsianCrush is a streaming service focused on Asian cinema, TV shows, dramas and anime from multiple countries. It offers both free ad-supported viewing and a premium subscription tier for an ad-reduced experience.
Availability in India
AsianCrush is accessible via its website and apps on common devices, though official India-specific pricing is not publicly confirmed. Subscriptions may also be managed through third-party platforms (App Store, Google Play, Roku, Amazon, etc.).
How to cancel AsianCrush
Cancel on the website (web)
- Log in to your AsianCrush account on a Mac or PC.
- Hover over your account name and select "Account".
- Open the "Subscriptions" tab and click "Cancel Subscription".
- Confirm the cancellation when prompted.
Cancel on mobile and devices
- iOS (App Store): On your Apple device go to Settings → iTunes & App Store → tap your Apple ID → View Apple ID → Subscriptions → select AsianCrush → turn off Automatic Renewal (cancel).
- Android (Google Play): Open Google Play Store → Menu → Subscriptions → select AsianCrush → cancel. Or manage via payments.google.com → Bills and accounts → select subscription → cancel on a PC.
- Alternate devices (Roku, Amazon, etc.): Use the device-specific subscription management (for example, on Roku use the * options button → Manage subscription → cancel). Cancel on the platform you used to subscribe.
What happens when you cancel
Access after cancellation
Cancellation takes effect at the end of your current billing cycle. You will retain access to premium content until that date.
Account and billing effects
Automatic renewal will be turned off and you will not be billed for the next period. Keep your cancellation confirmation for records.
Will I get a refund?
Standard refund policy
AsianCrush does not provide refunds for partial months or unused portions of a billing period. Cancellations take effect at the end of the billing cycle; no pro rata refunds are provided.
Exceptions and platform refunds
- If you subscribed through Apple, Google Play, or another platform, that platform's refund policies may apply for exceptional cases.
- Document any billing errors (dates, screenshots, receipts) to request review from the payment platform or your bank.
AsianCrush plans and pricing
Pricing availability
No official Indian-rupee pricing for AsianCrush Premium has been publicly listed for 2024/2025.
Contact for confirmed pricing
Because official India pricing is not confirmed, contact AsianCrush support or check the app store subscription listing in your device for the current local price.
| Plan | Price (INR) | Period |
|---|---|---|
| AsianCrush Premium | Contact for pricing | Contact for pricing |
Your consumer rights in India
Legal disclosure requirements
Under Indian consumer protection law a digital content provider must clearly disclose cancellation and refund terms. AsianCrush's "no refunds for partial months" policy should be visible to subscribers.
Remedies for defective or misleading service
- If the service is defective (frequent crashes, poor playback) or there are billing errors (charges after cancellation), you can file complaints with District Consumer Fora or the Consumer Disputes Redressal Commission.
- Consumers can also use the National Consumer Helpline to report unfair trade practices and seek guidance.
Customer experiences
Positive feedback
- Wide selection of Asian content across genres (K-dramas, martial arts, cult films, horror and more).
- Access to titles not commonly available on other platforms.
Common complaints
- Frequent app crashes, video freezing while audio continues, and general instability on several devices.
- Missing playback features (no fast-forward/rewind, no resume, lack of watchlist) and intrusive ads even for premium users.
- Customer support can be hard to reach; reports of billing continuing after cancellation and persistent low video resolution on some devices.
Documentation checklist
What to collect before contacting support
- Account email and user name associated with the subscription.
- Receipt or payment confirmation (credit card statement, app store receipt) showing charges and dates.
- Screenshot or copy of your subscription page showing active status and any cancellation attempts.
Additional evidence if disputing charges
- Dates and times of cancellation attempts and any confirmation messages.
- Device type and app version where the issue occurred, plus any chat/email transcripts with support.
- Short video or screenshot illustrating technical problems (freezing, low resolution, ads).
Common mistakes
Uninstalling the app does not cancel
Many users assume deleting the app ends the subscription; it does not. You must cancel through your AsianCrush account or the platform where you subscribed.
Expecting refunds for unused time
Users often expect pro rata refunds after cancelling mid-cycle. AsianCrush's stated policy is no refunds for partial months; plan accordingly and keep records if you believe an error occurred.
Comparative recap
Feature comparison overview
This table summarizes AsianCrush strengths and common weaknesses compared with a typical paid streaming service.
| Feature | AsianCrush | Typical paid streaming service |
|---|---|---|
| Content selection | Strong focus on Asian films and series; unique titles. | Broader global catalog across genres. |
| Ads for premium users | Reports of intrusive ads even for premium subscribers. | Premium tiers usually ad-free. |
| App stability | Multiple reports of crashes and playback issues on some devices. | Generally more stable with mature apps and device support. |
| Refund & billing transparency | No refunds for partial months; billing platform policies may apply. | Varies by service; many platforms honor prorated refunds in rare cases. |
After cancelling
Confirm and keep records
After you cancel, save any cancellation confirmation or screenshot showing subscriptions turned off. Keep payment receipts until you verify no further charges occur.
Next steps if charged incorrectly
- If you are billed after cancellation, contact the platform you subscribed through (Apple, Google, Amazon, Roku) and your payment provider immediately.
- If the issue is not resolved, consider filing a complaint with local consumer authorities and retain all documentation for the dispute process.
Address
Corporate address on record
AsianCrush is associated with Cineverse Entertainment Corp. The address on record is:
Mailing address
237 West 35th Street, Suite 605, New York, New York 10001, United States.
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Written by Vivaan Pillai
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.
FAQ
To cancel your Asiancrush subscription on the website, log in to your account, hover over your account name, select 'Account', go to the 'Subscriptions' tab, and click 'Cancel Subscription'. Confirm the cancellation when prompted. Keep a record of your cancellation confirmation.
Yes, you can cancel your Asiancrush subscription through the Google Play Store. Open the Play Store, go to Menu, select 'Subscriptions', find Asiancrush, and choose to cancel. Remember to keep proof of cancellation.
After canceling your Asiancrush subscription, you will retain access to premium content until the end of your current billing cycle. Ensure you cancel before the next billing date to avoid further charges.
No, Asiancrush does not provide refunds for partial months or unused portions of a billing period. Cancellations take effect at the end of the billing cycle, and no pro rata refunds are offered.
If you subscribed to Asiancrush through Apple, you can manage your subscription via your Apple ID settings. For refunds, you will need to refer to Apple's refund policies, as they may apply in exceptional cases. Document any issues and consider contacting Apple support.