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I hereby notify you of my decision to terminate the contract relating to the Astro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Astro: Easy Method
What is Astro
Overview
Astro is a subscription-based service that offers consultations and content through its platform branded as Astro/ AstroIndia in the verified materials used for this guide.
The information in this guide focuses on cancelling subscriptions and handling refunds as applicable to users in India.
Services
Astro provides paid consultations (chat or call) and subscription access managed either via mobile store accounts or via the web account system.
Refund and cancellation behaviours depend on how the subscription or consultation was purchased and how the service was delivered.
How to cancel Astro
Cancel on mobile (App Store / Google Play)
- Open your device's account/subscriptions settings (App Store or Google Play) and cancel the Astro subscription there.
- Cancel at least 24 hours before the end of the billing period to avoid an automatic renewal.
- Do not assume deleting the app or closing the browser cancels the subscription; you must cancel in the store account.
Cancel on the web
- Sign in to your Astro account on the website and go to your subscription or account settings to cancel.
- If you cannot find the option, contact support through the website for guidance.
What happens when you cancel
Access and billing
After cancellation you generally retain access until the end of the current paid billing period.
No further renewals will be charged after cancellation if processed before the renewal date.
Data and account
Your account and any saved preferences typically remain unless you request account deletion.
If you want data removed, request account/data deletion through support and keep copies of your requests.
Will I get a refund?
Standard policy
AstroIndia's terms state that once a paid consultation (chat or call) has commenced, no refund will be issued.
Refer to the official terms for the platform's baseline refund stance: AstroIndia App Terms & Conditions.
Exceptions & process
- Refunds may be considered if the service failed to commence due to a platform technical fault or the astrologer was absent.
- Such requests must be submitted to support within 24 hours of the incident for consideration.
- Approved refunds are credited back to the user’s in-app wallet, per the terms.
Astro plans and pricing
Pricing availability
No verified public pricing details were available in the provided sources for specific plan rates in India.
If you need exact prices, contact the provider directly via their website.
Contact for pricing
| Plan | Period | Price |
|---|---|---|
| Contact for plan details | N/A | Contact for pricing |
Your consumer rights in India
What Indian consumer law provides
Under Indian consumer rights, services that are deficient, misleading, or not rendered may be challenged and could justify refunds or compensation.
Document problems and timelines carefully, as these help make a case if you escalate the matter.
How to escalate
- Raise a formal grievance with the service provider first, supplying evidence and timelines.
- If unresolved, consider filing a complaint with consumer grievance redressal forums or consumer courts with your documentation.
Customer experiences
Positive feedback
Some users praise the personalised guidance and clear consultations on the site, and website testimonials highlight helpful kundli consultations.
See examples and testimonials on the official site: AstroIndia website.
Critical feedback
There are reports on public forums alleging aggressive sales tactics, costly remedies, and click‑bait content exaggerating results.
A representative critical discussion is available on Reddit: Reddit thread.
Documentation checklist
Before you contact support
- Order/subscription ID and date of purchase.
- Screenshots of purchase confirmation, subscription status, and billing entries.
- Times and logs showing when a consultation started (if applicable).
If you request a refund or escalate
- Copy of all communications with support and the astrologer.
- Evidence of technical failure (screenshots, error messages) or astrologer absence.
- Clear statement of the resolution you seek (refund, credit, or retry).
Common mistakes
Assuming app deletion cancels subscription
Deleting the app does not cancel a store-managed subscription; you must cancel in the App Store or Google Play account settings.
Users who delete the app without cancelling often get charged at renewal.
Missing the refund window
Delaying a refund request after a failed consultation can forfeit eligibility for consideration; the terms typically require a prompt (24-hour) request for service failures.
Keep timestamps and submit requests quickly if the service did not commence or the astrologer was absent.
Comparative recap
Quick comparison
| Feature | Period | Notes |
|---|---|---|
| Mobile subscription cancellation | 24 hours before billing | Cancel through device account settings; deleting the app is not sufficient. |
| Web subscription cancellation | N/A | Cancel via your account on the website; follow on‑site account cancellation flow. |
| Refund for consultations | 24 hours to request (for incidents) | No refund once a paid consultation has commenced; exceptions for technical failure or absence. |
After cancelling
Immediate next steps
Save confirmation of cancellation and monitor your bank or card statement to ensure no further recurring charges occur.
If a charge occurs after cancellation, collect evidence and contact support immediately.
Useful links
- Terms & refund policy: AstroIndia App Terms & Conditions
- Official site & testimonials: AstroIndia website
- Community discussion (example): Reddit thread
Address
Official mailing address (Astro Malaysia)
All Asia Broadcast Centre, Technology Park Malaysia, Lebuhraya Puchong‑Sg. Besi, Bukit Jalil, 57000 Kuala Lumpur, Malaysia.
Note for India users
There is no separate verified India postal address in the provided sources. For account or billing issues, use the website support channels listed above.