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Cable One

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Termination letter drafted by a specialized lawyer
Sender
Cable One
C-114, IInd FLOOR, GANDHI VIHAR
110009 New Delhi India
info@cableone.in
Cancellation of Cable One contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Cable One service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Cable One
C-114, IInd FLOOR, GANDHI VIHAR
110009 New Delhi , India
info@cableone.in
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Cable One: Step-by-Step Process

What is Cable One

Overview

Cable One is a U.S.-based provider of broadband, cable television and phone services, also operating under the Sparklight brand in the United States. It is primarily a U.S. service and does not have an active nationwide consumer-facing brand in India.

Availability

There is no specific "Cable One for India" retail service widely available; any references to Cable One in India relate to limited entities or legacy company records. Confirm local availability before attempting to subscribe or cancel.

How to cancel Cable One

Primary cancellation routes

  • Contact Cable One customer support by phone or via the provider’s online account portal to request cancellation.
  • If the subscription was purchased through a third party (App Store or Google Play), cancel via the platform’s subscription settings rather than through Cable One directly.

Step-by-step cancellation (recommended)

  • Log in to your Cable One/Sparklight account and look for "Manage subscription" or "Cancel service".
  • If no online cancel option, call the provider’s customer support and request an account cancellation; record the agent’s name and confirmation number.
  • If purchased via a mobile app, open the App Store / Google Play > Account > Subscriptions and cancel the Cable One subscription there.
  • Return any rented equipment if required and keep proof of return (receipt, tracking number).

What happens when you cancel

Service access

After you cancel, service typically remains active until the end of the current billing cycle. You can use the service through that date unless otherwise specified by the provider.

Billing and account status

Outstanding balances remain payable; cancellation does not automatically remove unpaid charges. Partial-period refunds are not guaranteed under the typical Cable One policy.

Will I get a refund?

Typical refund policy

Cable One generally does not issue refunds for the unused portion of a billing cycle after cancellation. Service usually continues through the billing period, but refunds are not guaranteed.

Exceptions and dispute options

  • If you believe a service was misrepresented or technically deficient, you may raise the issue with Cable One support and request an exception.
  • If the provider refuses an appropriate remedy and you are in India, you may explore consumer remedies under Indian law (see the consumer rights section).

Cable One plans and pricing

Available plans (summary)

The following monthly plans and features are listed for Cable One Broadband in India. These are monthly rates requiring an annual commitment where noted.

Pricing table

Plan Price Period Features
Home Basic ₹399.00 Monthly 10 Mbps, unlimited data, 12-month subscription
Bulk User Plan ₹350.00 Monthly 50 Mbps, unlimited data, 12-month subscription + 3 months free
Business Plan ₹1,000.00 Monthly 25 Mbps, unlimited data, post-FUP 2 Mbps, 12-month subscription + 3 months free

Your consumer rights in India

Legal protections

Under the Consumer Protection Act, 2019, Indian consumers have rights to redress when services are deficient, misleading, or not delivered as promised. This law covers digital and subscription services where the service is provided in India.

Practical remedies

  • You may file complaints with local consumer forums or commissions for defective service or unjust refusal of refunds.
  • There are precedents where consumer panels ordered refunds and compensation for broadband providers failing to deliver contracted services (see example linked below).

Customer experiences

Positive feedback

  • Users appreciate that service typically continues through the end of the billing cycle after cancellation, offering predictability.

Negative feedback

  • Many users report lack of refunds for unused periods and unclear cancellation procedures.
  • Subscriptions bought via app stores require app-specific cancellation flows, which can be confusing.

Documentation checklist

Essential documents to have

  • Account number and registered email/phone.
  • Proof of identity and billing address (ID, recent bill).
  • Payment records and receipts for recent charges.

Cancellation proof to keep

  • Written cancellation confirmation (email or portal confirmation).
  • Agent name and confirmation number if cancelled by phone.
  • Equipment return receipts or tracking numbers, where applicable.

Common mistakes

Assuming automatic refunds

Many subscribers assume cancelling mid-cycle will trigger a prorated refund. For Cable One, refunds for unused time are not typically provided, so confirm refund policy before cancelling.

Missing the correct cancellation channel

Attempting to cancel an in-app purchase through the provider instead of through the App Store or Google Play is a frequent error. Always check how the subscription was purchased and follow that platform’s cancellation process.

Comparative recap

Quick comparison

Feature Cable One (typical) What consumers in India should note
Cancellation method Phone or online account; app-store purchases via platform Use the original purchase channel; keep confirmation details
Refunds Not generally provided for unused billing periods You may pursue consumer redress under Indian law if service is deficient
Service after cancel Continues until end of billing cycle Plan availability and billing conditions should be confirmed locally

After cancelling

Follow-up actions

  • Save all cancellation confirmations and equipment return proof for at least six months.
  • Monitor bank/credit statements to ensure no unexpected charges post-cancellation.

Helpful links

Address

Registered address (India)

C-114, IInd FLOOR, GANDHI VIHAR, New Delhi, Delhi 110009, India.

Notes about the address

This address is provided as a registered location from available records; there is no clear evidence of a full consumer-facing Cable One operation in India. Verify current contact details before sending correspondence.

FAQ

To cancel your Cable One subscription, log in to your account and look for 'Manage subscription' or 'Cancel service'. If you can't find the option, contact Cable One customer support via phone or email to request cancellation.

Cable One typically does not issue refunds for the unused portion of a billing cycle. Your service will remain active until the end of the current billing cycle, but refunds are not guaranteed.

If you purchased your Cable One subscription through a third-party app, you need to cancel it through the app's subscription settings, not directly through Cable One.

After cancellation, your account will remain active until the end of the billing cycle. However, any outstanding balances must still be paid, and cancellation does not remove unpaid charges.

While Cable One generally does not provide refunds, if you believe the service was misrepresented or deficient, you can contact their support to request an exception. Keep proof of your communication.