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Cancel CANAL PLUS
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Cancellation service #1 in India
Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Canal Plus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Canal Plus: Simple Process
What is Canal Plus
Service overview
Canal Plus is a subscription-based television and streaming service offering premium channels, movies, series and sports. It is operated by the Canal+ Group, a France-based media company.
Availability in India
Canal Plus does not maintain a dedicated India-specific subscription portal or India-only contact address. Subscriptions are generally managed through global app stores or the Canal+ web account.
How to cancel Canal Plus
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions, locate Canal+ and tap Cancel Subscription.
- Canal+ cannot process iOS cancellations inside its app because of Apple policies - use Apple’s subscription settings.
Cancel via Google Play (Android) and Web
- Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions, find Canal+ and cancel there.
- Web: Log in to your Canal+ account (Espace Client) → Subscription / Manage my subscription → Cancel my subscription. The cancel link may be hard to find.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to Canal+ content until the end of the current billing period. Cancellation usually stops the next renewal only.
Account and data
Your account remains active for used period and billing details are retained for record-keeping. Expect no immediate deletion of account data unless you request it specifically.
Will I get a refund?
Standard refund policy
Canal+ generally does not provide automatic refunds for fees already paid for the current billing period. Access continues until the period ends and fees are typically non-refundable.
Cooling-off and exceptions
Canal+ does not appear to publish an explicit 14-day cooling-off refund right for digital subscriptions. Exceptions may depend on local consumer law or individual case review.
Canal Plus plans and pricing
Pricing availability
No verified India-specific pricing is publicly available from Canal+ for this guide.
How to get current pricing
Contact Canal+ support via the account portal or check the app store listing used to subscribe for current plan prices and billing cycles.
| Plan | Details | Price |
|---|---|---|
| Standard | Contact for pricing | Contact for pricing |
| Premium | Contact for pricing | Contact for pricing |
Your consumer rights in India
Legal protections
Under Indian law (Consumer Protection Act 2019 and e-commerce rules 2020) sellers must present clear cancellation and refund policies before purchase.
Enforcement and remedies
If a provider does not honor a valid refund or cancellation, consumers in India can pursue grievance redressal mechanisms or file complaints with consumer forums.
For a summary of these rights, see a local consumer guidance source: law4u on Indian subscription rights.
Customer experiences
Common complaints
Many user reviews report difficulty cancelling, slow or non-responsive customer service, and hidden or awkwardly placed cancellation links.
Sources and balance
These negative experiences are documented in public reviews and independent cancellation guides. Read representative user comments on TrustPilot and guidance on cancellation at an independent site: TrustPilot Canal+, 19pine cancellation guide.
Documentation checklist
What to gather before cancelling
- Account email and username used for Canal+.
- Order ID, subscription confirmation email or invoice.
- Payment receipts or bank/ card transaction evidence.
Additional useful records
- Screenshots showing subscription status or lack of cancel button.
- Copies of messages or support tickets and dates of communication.
Common mistakes
Missing the correct cancellation channel
Users often try to cancel inside the Canal+ iOS app; Apple restricts in-app cancellation and you must cancel via Apple’s Subscriptions settings.
Not keeping proof and missing deadlines
Failing to keep screenshots or transaction records makes disputes harder. Also, missing an anniversary cancellation window can lead to an unexpected auto-renewal.
Comparative recap
Quick comparison
The table below compares the main cancellation routes, their relative ease, and typical refund outcome to help choose the best route.
| Feature | Ease of cancellation | Refund availability | Recommended action |
|---|---|---|---|
| App Store (iOS) | Moderate (via Apple settings) | Low (no automatic refund) | Cancel in Apple Subscriptions; keep receipts |
| Google Play (Android) | Easy (via Google Play) | Low (no automatic refund) | Cancel in Google Play; save confirmation |
| Web (Canal+ site) | Variable (cancel link may be hidden) | Low (no automatic refund) | Use Espace Client → Manage subscription; keep screenshots |
After cancelling
What to expect next
You should retain service until the paid period ends. Monitor your payment method to ensure no further charges occur after the end date.
If problems continue
- Keep records and escalate via Canal+ account support channels.
- If unresolved, consider filing a complaint with Indian consumer redressal forums.
Helpful resources: see customer reports and independent guides: TrustPilot, 19pine, and Indian consumer rights summary at law4u.
Address
Corporate address (parent company)
Canal+ Group primary address (France): Rue Camille Desmoulins 50, 92863 Cergy-Pontoise, France.
Local / India address
There is no verified India-specific postal address for Canal+ cancellation. Use the app store account interfaces or the Canal+ web account (Espace Client) to manage cancellations.