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Canal Plus

Cancel CANAL PLUS

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To cancel Canal Plus,
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When do you want to cancel?
India

Cancellation service #1 in India

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Canal Plus
Rue Camille Desmoulins 50
Rue Camille Desmoulins France
servicesclients@canal-plus.com
Cancellation of Canal Plus contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Canal Plus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Canal Plus
Rue Camille Desmoulins 50
Rue Camille Desmoulins , France
servicesclients@canal-plus.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Canal Plus: Simple Process

What is Canal Plus

Service overview

Canal Plus is a subscription-based television and streaming service offering premium channels, movies, series and sports. It is operated by the Canal+ Group, a France-based media company.

Availability in India

Canal Plus does not maintain a dedicated India-specific subscription portal or India-only contact address. Subscriptions are generally managed through global app stores or the Canal+ web account.

How to cancel Canal Plus

Cancel via App Store (iOS)

  • Open Settings on your iPhone or iPad.
  • Tap your name → Subscriptions, locate Canal+ and tap Cancel Subscription.
  • Canal+ cannot process iOS cancellations inside its app because of Apple policies - use Apple’s subscription settings.

Cancel via Google Play (Android) and Web

  • Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions, find Canal+ and cancel there.
  • Web: Log in to your Canal+ account (Espace Client) → Subscription / Manage my subscription → Cancel my subscription. The cancel link may be hard to find.

What happens when you cancel

Access after cancellation

When you cancel, you typically retain access to Canal+ content until the end of the current billing period. Cancellation usually stops the next renewal only.

Account and data

Your account remains active for used period and billing details are retained for record-keeping. Expect no immediate deletion of account data unless you request it specifically.

Will I get a refund?

Standard refund policy

Canal+ generally does not provide automatic refunds for fees already paid for the current billing period. Access continues until the period ends and fees are typically non-refundable.

Cooling-off and exceptions

Canal+ does not appear to publish an explicit 14-day cooling-off refund right for digital subscriptions. Exceptions may depend on local consumer law or individual case review.

Canal Plus plans and pricing

Pricing availability

No verified India-specific pricing is publicly available from Canal+ for this guide.

How to get current pricing

Contact Canal+ support via the account portal or check the app store listing used to subscribe for current plan prices and billing cycles.

Plan Details Price
Standard Contact for pricing Contact for pricing
Premium Contact for pricing Contact for pricing

Your consumer rights in India

Legal protections

Under Indian law (Consumer Protection Act 2019 and e-commerce rules 2020) sellers must present clear cancellation and refund policies before purchase.

Enforcement and remedies

If a provider does not honor a valid refund or cancellation, consumers in India can pursue grievance redressal mechanisms or file complaints with consumer forums.

For a summary of these rights, see a local consumer guidance source: law4u on Indian subscription rights.

Customer experiences

Common complaints

Many user reviews report difficulty cancelling, slow or non-responsive customer service, and hidden or awkwardly placed cancellation links.

Sources and balance

These negative experiences are documented in public reviews and independent cancellation guides. Read representative user comments on TrustPilot and guidance on cancellation at an independent site: TrustPilot Canal+, 19pine cancellation guide.

Documentation checklist

What to gather before cancelling

  • Account email and username used for Canal+.
  • Order ID, subscription confirmation email or invoice.
  • Payment receipts or bank/ card transaction evidence.

Additional useful records

  • Screenshots showing subscription status or lack of cancel button.
  • Copies of messages or support tickets and dates of communication.

Common mistakes

Missing the correct cancellation channel

Users often try to cancel inside the Canal+ iOS app; Apple restricts in-app cancellation and you must cancel via Apple’s Subscriptions settings.

Not keeping proof and missing deadlines

Failing to keep screenshots or transaction records makes disputes harder. Also, missing an anniversary cancellation window can lead to an unexpected auto-renewal.

Comparative recap

Quick comparison

The table below compares the main cancellation routes, their relative ease, and typical refund outcome to help choose the best route.

Feature Ease of cancellation Refund availability Recommended action
App Store (iOS) Moderate (via Apple settings) Low (no automatic refund) Cancel in Apple Subscriptions; keep receipts
Google Play (Android) Easy (via Google Play) Low (no automatic refund) Cancel in Google Play; save confirmation
Web (Canal+ site) Variable (cancel link may be hidden) Low (no automatic refund) Use Espace Client → Manage subscription; keep screenshots

After cancelling

What to expect next

You should retain service until the paid period ends. Monitor your payment method to ensure no further charges occur after the end date.

If problems continue

  • Keep records and escalate via Canal+ account support channels.
  • If unresolved, consider filing a complaint with Indian consumer redressal forums.

Helpful resources: see customer reports and independent guides: TrustPilot, 19pine, and Indian consumer rights summary at law4u.

Address

Corporate address (parent company)

Canal+ Group primary address (France): Rue Camille Desmoulins 50, 92863 Cergy-Pontoise, France.

Local / India address

There is no verified India-specific postal address for Canal+ cancellation. Use the app store account interfaces or the Canal+ web account (Espace Client) to manage cancellations.

FAQ

To cancel your Canal Plus subscription via the App Store, open Settings on your iPhone or iPad, tap your name, then Subscriptions, locate Canal+, and tap Cancel Subscription. Remember to keep proof of cancellation.

To cancel Canal Plus through Google Play, open the Google Play app, go to your Profile, select Payments & subscriptions, find Canal+, and cancel it there. Ensure you keep a confirmation of the cancellation.

After you cancel Canal Plus, you will retain access to the content until the end of the current billing period. Make sure to check your billing cycle for exact dates.

Canal Plus generally does not provide automatic refunds for the current billing period. Access continues until the period ends, and fees are typically non-refundable unless stated otherwise.

Under Indian law, sellers must present clear cancellation and refund policies. If Canal Plus does not honor your cancellation, you can pursue grievance redressal mechanisms or file complaints with consumer forums.