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Cancel CRUNCHYROLL
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Crunchyroll service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Crunchyroll: Easy Method
What is Crunchyroll
Service overview
Crunchyroll is a subscription streaming service focused on anime, manga and related Asian content. It offers ad-free viewing tiers, device streaming and an evolving catalogue with subtitles and some regional localisation.
How it operates in India
In India Crunchyroll offers local pricing and monthly or annual plans, and sells merchandise through an online store. Billing may be handled directly by Crunchyroll or through third-party app stores depending on how you subscribed.
How to cancel Crunchyroll
Cancel via the web (billed directly by Crunchyroll)
- Login to Crunchyroll on a web browser.
- Go to Account Settings → Membership Info → Cancel Membership.
- Your access remains until the end of the current billing period.
See the official cancellation instructions: Crunchyroll Help - Cancel membership.
Cancel via Apple App Store (iOS subscriptions)
- Open iOS Settings → Your Name → Subscriptions → Crunchyroll → Cancel Subscription.
- Crunchyroll cannot cancel App Store subscriptions for you; Apple handles billing and refunds for those purchases.
For Apple-billed refunds, follow Apple's process; Crunchyroll cannot issue those refunds: Apple refunds - Crunchyroll Help.
Cancel via Google Play (Android subscriptions)
- Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Crunchyroll → Cancel Subscription.
- Crunchyroll cannot cancel Google Play subscriptions for you; Google manages billing and refund requests.
Steps summarised: How to cancel via Google Play (reference).
What happens when you cancel
Access after cancellation
If you cancel a Crunchyroll membership billed directly, your access typically continues until the end of the paid billing period. After that date you lose premium features and return to the free tier if available.
Account and data
Your Crunchyroll account (username, watch history, saved lists) usually remains unless you request deletion. Cancelling a subscription is not the same as deleting your account; data retention follows Crunchyroll's policies.
Will I get a refund?
Digital subscriptions and free trials
Digital subscriptions - including free trials - are generally treated as non-refundable by Crunchyroll. There is no automatic 14-day cooling-off guarantee for these purchases in Crunchyroll's standard policy.
Source summary: digital subscription refunds are generally not provided: Postclic - summary on refunds.
Merchandise, orders and platform refunds
- Store merchandise returns are accepted within 30 days if items are unused and in original packaging; refunds issue to the original payment method within 3 - 10 business days after processing. See the store policy: Crunchyroll Store Refund & Exchange Policy.
- If an order hasn’t shipped yet it can be cancelled and refunded immediately; once shipped you must return the item following the store return policy: Order cancellation guidance.
- Apple-billed subscription refunds must be requested through Apple’s refund system; Crunchyroll cannot issue those refunds: Apple refunds - Crunchyroll Help.
Crunchyroll plans and pricing
Current India pricing (verified)
The following plans and prices reflect India-specific pricing verified in mid‑2025. Verify in your account or app store for any updates before purchasing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Fan (Monthly) | ₹79 | Monthly | Streaming on one device, access to full library |
| Mega Fan (Monthly) | ₹99 | Monthly | Streaming on up to four devices, offline downloads, Game Vault access |
| Annual (Presumed Fan) | ₹475 | Annual | Ad-free streaming of anime catalog (≈₹40/month effective) |
Notes and verification
Prices reflect India-specific offerings as of mid‑2025. Always check your account page or the app store billing page for the exact price you will be charged.
Your consumer rights in India
Digital subscription rights
Crunchyroll’s official terms treat digital subscriptions as non-refundable and do not expressly provide a 14-day cooling-off period. This position contrasts with some consumer-protection expectations.
Applicable Indian rules and possible conflicts
India’s consumer protection and e-commerce rules include rights such as a 24‑hour cancellation option and other return provisions for certain purchases. Crunchyroll’s published policies do not explicitly reference these Indian-region rights, which can create ambiguity for consumers.
Reference on Crunchyroll policy stance: Policy summary and store return policy: Store Refund & Exchange Policy.
Customer experiences
Positive feedback
Some Indian users give high ratings and praise the catalogue and value at local prices. For example, the Indus Appstore shows an average rating of 4.4/5 with requests for more regional dubbed content.
Reference: Indus Appstore - Crunchyroll reviews.
Common complaints
Public reviews also report issues: slow customer service responses, billing and refund disputes, app buffering, subtitle errors and occasional difficulty obtaining refunds or cancelling through third-party billing channels.
See aggregated reviews: Trustpilot - Crunchyroll reviews.
Documentation checklist
Information to gather before contacting support
- Account email or username used for Crunchyroll registration.
- Subscription ID or order number (from receipt or app store).
- Payment method and transaction date (bank statement or receipt screenshot).
- Device and app version details if reporting playback or subtitle issues.
Supporting evidence for refunds or returns
- Screenshots of the billing page, renewal receipt or error messages.
- Order confirmation email for merchandise or proof of non-shipment.
- Correspondence history with Crunchyroll or app store support.
Common mistakes
Expecting automatic refunds for digital subscriptions
Many users assume a cooling-off period applies to digital subscriptions. Crunchyroll’s policy generally denies refunds for digital plans and trials, so expect limited refund options for these purchases.
Attempting to cancel in the wrong place
Users sometimes try to cancel via Crunchyroll when the subscription is billed by Apple or Google. For App Store and Google Play purchases you must cancel through the respective store settings; Crunchyroll cannot cancel those subscriptions for you.
Comparative recap
Cancellation method comparison
| Method | How to cancel | Refund possibility | Access after cancel |
|---|---|---|---|
| Web (billed by Crunchyroll) | Account Settings → Membership Info → Cancel Membership | Generally non-refundable for digital subs; merchandise exceptions apply | Access remains until end of billing period |
| Apple App Store | iOS Settings → Your Name → Subscriptions → Cancel | Refunds handled by Apple; request via Apple’s refund process | Access per App Store subscription end date |
| Google Play | Google Play Store → Profile → Payments & Subscriptions → Cancel | Refunds handled by Google; request via Google Play support | Access per Google Play subscription end date |
Key takeaway
Where you subscribed determines how you cancel and who controls refunds - Crunchyroll for direct web billing, Apple or Google for store-billed subscriptions, and Crunchyroll Store policies for physical merchandise.
After cancelling
Useful official links
- How to cancel a Crunchyroll membership: https://help.crunchyroll.com/hc/en-us/articles/17931128982164-How-do-I-cancel-my-membership
- Crunchyroll Store refund & exchange policy: https://help.crunchyroll.com/hc/en-us/articles/21770627707028-Crunchyroll-Store-Refund-Exchange-Policy
- Order cancellation guidance (store orders): https://help.crunchyroll.com/hc/en-us/articles/20180230651796-How-do-I-cancel-my-order
- Apple-billed refund information: https://help.crunchyroll.com/hc/en-us/articles/43603818344212-How-do-I-request-a-refund-if-I-paid-through-Apple
Next steps after cancellation
Keep confirmation emails and screenshots of your cancellation for records. If you need a refund for a store order or an unresolved billing charge, follow the relevant support path above.
Address
Registered office (India)
Level 18, Unit No. 1801, One BKC Center, Wing C, Plot No. C‑66, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India.
Notes on postal requests
Crunchyroll does not publish a dedicated postal address for subscription cancellations. If you prefer written correspondence, sending a letter to the registered office above is an option, but digital cancellation via account settings or app store is faster and recommended.