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Dish Tv

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India

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Termination letter drafted by a specialized lawyer
Sender
Dish Tv
FC - 19, Sector 16A, Film City
201301 Noida India
customercare@dishtv.in
Cancellation of Dish Tv contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Dish Tv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Dish Tv
FC - 19, Sector 16A, Film City
201301 Noida , India
customercare@dishtv.in
REF/2025GRHS4

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Please note, Postclic cannot:

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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Dish Tv: Easy Method

What is Dish TV

Overview

Dish TV is a direct-to-home (DTH) satellite television service in India offering a variety of channel packages including SD and HD options, regional channels and bundled packs.

Service model

Dish TV operates as a subscription service tied to a customer VC (card) number and registered mobile number. It is managed through Dish TV official channels for billing, activations and support.

How to cancel Dish TV

Primary cancellation channels

  • Contact Dish TV customer care through official website support options or the Dish TV app and request cancellation.
  • Raise the cancellation request in writing by email to Dish TV customer support from your registered email ID (include VC number and registered mobile).
  • If required, visit an authorised Dish TV service centre or your local dealer and submit a cancellation request in person.

Escalation and nodal officers

  • If ordinary customer care does not resolve the request, escalate to the state nodal officer listed by Dish TV for faster acknowledgement and resolution.
  • When escalating, reference the complaint/docket number and expected timelines provided by customer care.

What happens when you cancel

Service access and renewal

Cancellation stops future renewals for your Dish TV subscription. You should confirm with customer care whether service will continue until the paid validity expires or be disconnected immediately.

Account balance and data

Dish TV does not provide refunds for any unused subscription balance after cancellation; users are advised to use the connection until the balance is depleted before cancelling.

Will I get a refund?

General refund policy

Dish TV does not offer refunds for unused subscription balance upon cancellation. Cancellation does not entitle users to any refund of remaining account balance.

Exceptions and how to claim

  • If an online recharge (via Dish TV website/app) does not reflect on your account within 24 hours, you may be entitled to a full refund if you raise the issue within 7 days.
  • If an à la carte channel activation fails to occur within 48 - 72 hours after purchase, you can claim a refund following the same process.
  • To request such refunds, email customer support with your registered mobile number, VC (card) number and transaction details; Dish TV states refunds will be processed within about 6 business days.
  • Reference: Refund policy summary.

Dish TV plans and pricing

Pricing snapshot

Below are monthly prices and channel counts for commonly listed Dish TV packs. Prices are as published by multiple sources and reflect typical INR values.

Note on annual pricing

Annual bundle prices vary by pack and partner listings; users seeking yearly offers should check Dish TV or authorized partners for current annual rates.

Plan Price (INR) Features / Channels Period (期間)
Classic Hindi ₹16 156 channels (SD) Monthly (月額)
Hindi Premium ₹122 189 channels (SD) Monthly (月額)
Super Family HD ₹239 222 channels (30 HD) Monthly (月額)
Maxi Sports ₹369 240 channels (sports & movies) Monthly (月額)
Platinum HD ₹429 240 channels (51 HD) Monthly (月額)

Your consumer rights in India

Complaint handling and timelines

Under telecom consumer protection frameworks Dish TV must issue a docket number and an expected resolution time for complaints.

Dish TV aims to resolve no-signal issues within 24 hours for most cases and handle billing complaints within 7 days, with refunds (where applicable) processed within a reasonable period.

Nodal officers and escalation

  • Dish TV provides nodal officers for each state; nodal officers must acknowledge escalations within 2 days and aim to resolve within 10 days.
  • If you need the Dish TV consumer corner and escalation contact details, refer to Dish TV’s official consumer page: Dish TV Consumer Corner.

Customer experiences

Positive feedback

Some large review pools report positive customer service ratings in particular local listings, indicating successful resolutions for many users.

Example: Certain local listings show above-average ratings for customer care performance in some regions.

Negative feedback and common issues

Public reviews also contain repeated complaints about service disruptions, failed activations, repeated recharge demands and slow or unhelpful support responses.

See representative user review pages: Justdial reviews and Trustpilot.

Documentation checklist

Before you contact support

  • Registered mobile number tied to the Dish TV account.
  • VC (card) number or customer ID.
  • Copy of recent recharge transaction details (date, amount, transaction ID).

For refund or escalation requests

  • Email copy of your support request and any docket number provided by customer care.
  • Screenshots or receipts showing failed activation or unsuccessful recharge.
  • If sending a physical notice, include a signed cancellation request and proof of identity linked to the account.

Common mistakes

Expecting unused-balance refunds

Many customers mistakenly expect refunds for unused subscription balance; Dish TV’s stated policy is that unused balance is not refundable on cancellation.

To avoid frustration, consider using the service until your balance is depleted before cancelling.

Wrong cancellation channel and missed escalation

Attempting to cancel via app stores or believing app-store style cancellations apply can delay resolution; Dish TV cancellation must be done through Dish TV official channels.

Also, failing to request a docket number or to escalate to the nodal officer can slow complaint resolution.

Comparative recap

What to compare

When evaluating whether to cancel or switch, compare monthly cost, HD channel count, sports/movies focus, and annual bundle savings.

Quick comparison table

Plan Price (INR) Key features Period (期間)
Classic Hindi ₹16 Basic Hindi channels, budget option Monthly (月額)
Super Family HD ₹239 Wide entertainment mix + 30 HD channels Monthly (月額)
Maxi Sports ₹369 Sports & movie heavy pack, large channel count Monthly (月額)
Platinum HD ₹429 Top HD offering with premium channels Monthly (月額)

After cancelling

Check confirmations and follow-up

After you submit cancellation, keep copies of all confirmations and docket numbers until the account is fully closed or the balance is exhausted.

If you claimed a recharge refund, follow up with customer care if you do not receive confirmation within the stated processing time.

Useful links

Address

Registered office

FC - 19, Sector 16A, Film City, Noida, Uttar Pradesh 201301, India.

Sending written notices

If you choose to send a physical cancellation letter or legal notice, use the registered office address and include your VC number, registered mobile number and supporting documents.

FAQ

To cancel your Dish Tv subscription, contact customer care through the official website or app, or send a written cancellation request via email from your registered email ID, including your VC number and registered mobile. You can also visit an authorized service center to submit your request in person.

Dish Tv does not provide refunds for any unused subscription balance after cancellation. It is advisable to use your service until the balance is depleted before proceeding with cancellation.

If your cancellation request is not resolved by customer care, you can escalate the issue to the state nodal officer listed by Dish Tv for quicker resolution. Make sure to reference your complaint number and any timelines provided by customer care.

Upon cancellation, your Dish Tv service will stop future renewals. Confirm with customer care whether your service will remain active until the end of the paid validity period or if it will be disconnected immediately.

Yes, Dish Tv offers various plans such as Classic Hindi for ₹16, Super Family HD for ₹239, and Platinum HD for ₹429. Review your current plan and its features to ensure you are making the right decision before cancellation.