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Cancel DISNEY+ HOTSTAR
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Cancellation service #1 in India
Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Disney+ Hotstar service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Disney+ Hotstar: Easy Method
What is Disney+ Hotstar
Service overview
Disney+ Hotstar is a subscription-based streaming service in India offering movies, TV shows, originals, and live sports from Disney, Marvel, Star Wars and other studios.
The service is available via web, mobile apps, and connected TV apps and is sold directly or through app stores and telecom bundles.
How people typically subscribe
Subscriptions may be purchased directly on Hotstar, through Google Play (Android), the Apple App Store (iOS), or as part of a telecom bundle from providers such as Jio or Airtel.
Billing and management method depends on where you subscribed; that affects how you cancel.
How to cancel Disney+ Hotstar
Cancel via Hotstar website or app
- Log in to your Hotstar account in a web browser or open the Hotstar app.
- Go to My Account or Account & Settings, then find Subscriptions or the billing section.
- Click or tap Cancel. After cancellation, service continues until the end of the billing cycle; no refund for the current period.
Cancel via Google Play, Apple App Store, or your telecom
- If you subscribed through Google Play (Android), open Google Play Store → Menu → Subscriptions → select Disney+ Hotstar → Cancel. The Play Store manages the subscription.
- If you subscribed through the Apple App Store (iOS), open Settings → tap your Apple ID → Subscriptions → select Disney+ Hotstar → Cancel. Apple manages that subscription.
- If your subscription came in a telecom bundle (for example through Jio or Airtel), you must contact the telecom provider’s customer service to cancel; Hotstar cannot cancel bundled subscriptions for you.
What happens when you cancel
Access and billing
After you cancel, you will generally retain access to the service until the end of the current billing period.
Auto-renewal is disabled for the next period; you are not billed again after the current cycle ends if cancellation succeeded.
Account data and renewals
Your account, watch history and preferences typically remain available if you re-subscribe later.
If you experience continued charges after cancelling, you may need to check the store (Google/Apple) or bank/card mandate for ongoing payments.
Will I get a refund?
Standard policy
Disney+ Hotstar typically does not issue refunds or credits for partially used billing periods; cancellation usually only prevents renewal.
This no-refund stance is the common outcome for subscribers who cancel mid-period.
Exceptions and legal rights
- Refunds may be possible where required by applicable law or regulatory rights in India; exceptions depend on the situation and local rules.
- There are references to a global 14‑day limited right with pro-rata refund minus a small fee in Hotstar’s broader terms, but its applicability in India is unclear.
For more background on refund expectations and user experiences, see this discussion: Can I get a refund if I cancel my Hotstar subscription?
Disney+ Hotstar plans and pricing
Current official plans (India)
The following pricing reflects the 2024 - 2025 offerings for Disney+ Hotstar in India.
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| Mobile (Ad-Supported) - 3 Months | ₹149 | Every 3 Months | 1 mobile device only, ads supported, full content incl. live sports, HD 720p |
| Mobile (Ad-Supported) - Annual | ₹499 | Annual | 1 mobile device only, ads supported, full content incl. live sports, HD 720p |
| Super (Ad-Supported) - 3 Months | ₹299 | Every 3 Months | Up to 2 devices (mobile, web, TV), ads supported, full content, Full HD 1080p |
| Super (Ad-Supported) - Annual | ₹899 | Annual | Up to 2 devices, ads supported, full content, Full HD 1080p |
| Premium (Ad-Free) - Monthly | ₹299 | Monthly | Up to 4 devices, ad-free content (except live sports), full content, Ultra HD 4K, Dolby Atmos |
| Premium (Ad-Free) - Every 3 Months | ₹499 | Every 3 Months | Up to 4 devices, ad-free content (except live sports), full content, Ultra HD 4K, Dolby Atmos |
| Premium (Ad-Free) - Annual | ₹1499 | Annual | Up to 4 devices, ad-free content (except live sports), full content, Ultra HD 4K, Dolby Atmos |
Your consumer rights in India
Statutory cancellation and consumer law
Indian consumer law provides rights such as the right to withdraw or lodge complaints under Consumer Protection rules; timeframes commonly referenced are 7 - 14 days for some services.
Practical application against a digital service depends on the case facts and terms of sale.
Escalation options
- If Hotstar does not honor cancellation or refund expectations, users often contact the payment provider (bank/card), raise a ticket with Hotstar, or file a complaint with consumer forums.
- Documented escalation may include complaint portals and grievance officers; legal remedies are available where statutory rights are breached.
Customer experiences
Positive experiences
- Some users report successful refunds or problem resolution via Hotstar’s chat support or by using an agent-provided link when UI options were not visible.
- Subscribers often praise content variety and availability of live sports when service works as expected.
Common complaints
- Users report missing or disappearing cancel buttons in the app or website, causing surprising renewals.
- Other complaints include being re‑charged after cancellation, poor support experiences, and streaming quality issues such as downgraded resolution or unexpected ads on premium plans.
Documentation checklist
What to keep before cancelling
- Subscription confirmation email or order ID.
- Payment method details (last 4 digits of card, transaction date) and proof of payment if available.
What to keep after cancelling
- Confirmation of cancellation from Hotstar, screenshot of the cancellation screen, or email confirmation.
- Records of chats or ticket numbers if you contacted support, and any bank/card communications if you stop payments through your bank.
Common mistakes
Not checking where you subscribed
Many users try to cancel in the Hotstar app even though their subscription is billed by Google Play, Apple or a telecom.
Always verify the billing source first (store receipt or bank statement) before attempting cancellation.
Assuming cancellation equals refund
Users sometimes expect pro-rata refunds automatically; Hotstar generally does not refund mid‑period charges.
If you need a refund, be prepared to escalate with documentation and check applicable legal rights for your situation.
Comparative recap
At-a-glance comparison
Key differences summarized
| Plan | Devices | Ads | Resolution | Typical Price (Period) |
|---|---|---|---|---|
| Mobile | 1 mobile device | Ads supported | HD 720p | ₹149 (3 Months) / ₹499 (Annual) |
| Super | Up to 2 devices | Ads supported | Full HD 1080p | ₹299 (3 Months) / ₹899 (Annual) |
| Premium | Up to 4 devices | Ad-free (except live sports) | Ultra HD 4K, Dolby Atmos | ₹299 (Monthly) / ₹499 (3 Months) / ₹1499 (Annual) |
After cancelling
Verify cancellation
Check for a cancellation confirmation email or a cancelled status in your Hotstar account or app store subscriptions page.
Keep screenshots and confirmation IDs for future reference.
If things go wrong
- If you cannot find the cancel button, try cancelling via the store that billed you (Google Play or Apple) or contact your telecom provider if bundled.
- If you need more guidance on cancellation steps and refund expectations, see this guide: How to cancel subscription in Disney+ Hotstar (India Today)
- For community discussions on refunds and experiences, see: Can I get a refund if I cancel my Hotstar subscription?
Address
Grievance officer / corporate address
Ground Floor, STAR House, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel (West), Mumbai 400013, India.
When to use this address
Use the corporate address for formal grievance escalation or registered communications if support channels do not resolve your issue.
Also retain all supporting documents and screenshots when sending a formal complaint.