Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel DOCUBAY
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Docubay service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Docubay: Easy Method
What is Docubay
Service overview
Docubay is a subscription streaming service offering a curated library of documentaries across genres such as nature, culture, history and science.
It is available on Android, iOS and several TV platforms and offers monthly, multi‑month and annual plans with offline downloads and HD/4K options.
Where it is used
Docubay is used on mobile devices, smart TVs and streaming sticks, and via in‑app purchases on Google Play and the Apple App Store.
Billing can be processed directly (cards, wallets), through platform stores (Google, Apple), or via third‑party platforms (Roku, Amazon, MI TV).
How to cancel Docubay
Cancel via Google Play (Android)
- Open Google Play Store.
- Menu → Subscriptions → select DocuBay → Cancel Subscription.
- Note: Uninstalling the app does not cancel the membership.
Cancel via App Store / Apple (iOS)
- Open Settings → Apple ID → Subscriptions → select DocuBay → Cancel Subscription → Confirm.
- Membership continues until the end of the current period; renewal is turned off.
Cancel for direct billing (cards, Paytm, Amazon Pay, MI TV)
- Email contact@docubay.com at least 72 working hours before your subscription end date to request cancellation.
- Some platform subscriptions (e.g., MI TV, Amazon Pay) auto‑expire; others need the email to cancel. Uninstalling the app will not cancel billing.
Cancel on Roku
- On your Roku device: Home → select DocuBay channel → press * (Star) → Manage subscription → Cancel subscription.
- Must be cancelled through the Roku interface; DocuBay app cannot cancel Roku subscriptions.
Cancel on Amazon Fire TV / Stick
- Use Amazon’s Manage Subscriptions page in your Amazon account to cancel the DocuBay subscription.
- DocuBay app or website cannot cancel Amazon Fire TV subscriptions.
What happens when you cancel
Access after cancellation
After you cancel, you generally retain access to Docubay until the end of the paid billing period.
Once the billing period expires, access to premium content and downloads is revoked.
Automatic renewal and data
Cancellation turns off automatic renewal so you are not billed in the next cycle.
Your account data and viewing history may remain with Docubay per their privacy policy and terms.
Will I get a refund?
General refund policy
Payments are non‑refundable. No refunds or credits are provided for partial membership periods or unwatched content.
This is Docubay’s stated policy in the Help Center and Terms of Service.
Exceptions and trial policy
- Free trial: A 14‑day free trial may be available via Google Play or the App Store. Cancel during the trial to avoid charges.
- One‑time memberships (e.g., promotions, vouchers): Once availed, these memberships are not refundable.
Docubay plans and pricing
Overview of available plans
The following prices reflect in‑app pricing listed for India. Features shown are typical for each plan tier.
Prices can change; check your app store purchase flow before confirming a subscription.
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Membership (Monthly) | ₹199 | monthly | Unlimited documentaries, Full HD, 3 downloads, 1 screen streaming |
| Premium Membership (3‑Month) | ₹499 | 3 months | Unlimited documentaries, Full HD, 3 downloads, 1 screen streaming |
| OneTribe Membership (12‑Month) | ₹999 | annual | Unlimited documentaries, Full HD, unlimited downloads, 2 screens streaming, select 4K titles |
Your consumer rights in India
Docubay terms vs statutory rights
Docubay’s terms state payments are non‑refundable and cancellations do not entitle users to refunds for unused periods.
However, Indian consumer protection law preserves non‑waivable statutory rights which may override contractual "no‑refund" clauses in certain situations.
When to escalate
- Unauthorized or misleading recurring charges can be disputed with your payment provider and may be actionable under consumer law.
- If you cannot resolve billing problems, you may pursue complaints through consumer forums, small causes courts or legal help services.
Customer experiences
Positive feedback
Many users praise Docubay for engaging, high‑quality documentary content and strong production values.
Reviews often mention a good viewing experience and a well‑curated catalogue of documentaries.
Negative feedback
Common complaints include unclear billing, unexpected recurring charges, and difficulty obtaining refunds.
Technical issues reported include app instability, casting problems, login/OTP failures and catalog navigation difficulties.
Documentation checklist
What to prepare before contacting support
- Account email or username used for Docubay.
- Receipt or transaction ID from the App Store, Google Play or payment method.
- Date of purchase and subscription renewal dates.
Additional helpful items
- Screenshot of the subscription entry in Google Play, Apple subscriptions, Roku or Amazon account.
- Any communication with Docubay support (email threads) and device details (model, OS).
Common mistakes
Uninstalling the app to stop billing
Uninstalling Docubay does not cancel your subscription. Billing continues unless you cancel via the store or request cancellation from support.
Always cancel through the platform you used to subscribe or email contact@docubay.com when required.
Missing cancellation windows
Waiting until the day of renewal can be risky - some channels require 72 working hours or specific platform steps to stop the next charge.
Set a reminder well before the renewal date and confirm cancellation in the store or by email.
Comparative recap
Quick comparison
| Topic | Docubay | Tip |
|---|---|---|
| Refunds | Non‑refundable for paid periods | Cancel trial before it ends; keep receipts |
| How to cancel | Cancel via Google Play, Apple, Roku, Amazon or email for direct billing | Use the exact store interface you used to subscribe |
| Access after cancel | Access remains until billing period ends | Download needed content before expiry |
After cancelling
What to verify
Check your subscription status in the store (Google Play / Apple ID / Roku / Amazon) to confirm cancellation.
Keep confirmation emails or screenshots showing the subscription is cancelled or auto‑renewal is turned off.
Useful links
- Docubay app listing (verified source)
- Contact email for cancellation and support: contact@docubay.com
Address
Registered office
Ground Floor, Techweb Center, New Link Road, Oshiwara, Jogeshwari (West), Mumbai 400102, Maharashtra, India.
Support contact
Email: contact@docubay.com for cancellation requests or billing queries (use at least 72 working hours notice where required).