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Filmbox

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Termination letter drafted by a specialized lawyer
Sender
Filmbox Cancel Subscription | Postclic
Filmbox
3 Woodlea, Altrincham
WA WH England
support@videovillage.co
Cancellation of Filmbox contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Filmbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Filmbox
3 Woodlea, Altrincham
WA WH , England
support@videovillage.co
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Filmbox. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Filmbox: Easy Method

What is Filmbox

Overview

Filmbox is a subscription-based service offering films, documentaries and classic cinema content across devices. It provides curated international and niche titles for streaming.

Where it appears

Filmbox is available on mobile apps and on the web through partner platforms. Different storefronts (Google Play, Apple App Store, Photomyne/web) manage subscriptions and billing separately.

How to cancel Filmbox

Cancel via Google Play (Android)

  • Open the Google Play Store on your Android device.
  • Tap your profile icon → Payments & subscriptions → Subscriptions.
  • Select Filmbox and tap "Cancel subscription".
  • Note: Uninstalling the app does not cancel the subscription.

Cancel via App Store (iOS)

  • Open iPhone Settings or the App Store and tap your name → Subscriptions.
  • Select Filmbox and tap "Cancel Subscription".
  • Tip: Cancel at least 24 hours before the period end to avoid renewal. Uninstalling does not cancel.

Cancel via Web / Photomyne platform

  • If you subscribed on the web, manage or cancel via the Photomyne account settings where the subscription was created.
  • Follow the on-screen cancellation prompts or contact Photomyne support if options are unclear.

Further reading

Step-by-step guidance and notes on cancellations are summarised in an online FAQ and help articles.

See a cancellation walkthrough here: How to cancel FilmBox.

What happens when you cancel

Access after cancellation

When you cancel, you typically retain access until the end of the current paid period. The service usually does not cut access immediately after cancellation.

Automatic renewal stops

Cancelling prevents future automatic renewals from the platform used to subscribe (Google Play, App Store, or Photomyne web).

Data and account

Your account and any saved data or scans may remain tied to your account. Check Photomyne or Filmbox account settings for data-retention details before cancelling.

Will I get a refund?

Platform refunds (Apple / Google)

Platform purchases are generally handled by the store (Apple or Google). For Apple, refunds are typically requested through Apple's "Report a Problem" portal and may have time limits.

Google Play follows its own refund rules; FilmBox/Photomyne defers to the store’s policies for store-originated charges.

Web purchases and cooling-off

  • For web subscriptions through Photomyne, a 14-day legal "cooling-off" period can apply for first-time subscriptions in many jurisdictions if the service has not been used.
  • After 14 days or after the service is used, refunds are at Photomyne’s discretion and may not be guaranteed.

Practical steps for refunds

  • If you paid via App Store, use Apple’s reporting portal within time limits (e.g., 90 days where applicable).
  • If you paid on the web, contact Photomyne support promptly and reference your order details and reason.

These points are summarised in external guidance: Cancellation & refund notes.

Filmbox plans and pricing

Reported pricing (user-sourced)

The following prices were reported by users and discussions; they are not official store listings and may vary over time.

Price table

Plan Price Period Notes
Monthly Subscription ₹99 Monthly User-reported price (Dec 2024); may vary
Annual Subscription ₹3,900 Annual User-reported corrected price (Apr 2025); not official

Your consumer rights in India

Statutory protections

Indian consumer protection laws and e-commerce rules provide rights for digital goods and services, including remedies for unfair practices and certain cancellation/refund rights.

Cooling-off and local law

  • Local mandatory laws (such as cooling-off rights) may override provider policies; Photomyne states its policy does not override mandatory local laws.
  • If your statutory rights are breached, you can raise disputes under Indian consumer protection mechanisms.

Platform-specific limits

Remember that purchases made via the App Store or Google Play are subject to those platform processes, but you still retain statutory consumer rights in India to dispute unfair charges.

See a practical guide and notes here: Filmbox cancellation guidance.

Customer experiences

Positive feedback

  • Users often praise the app's ease of use for scanning and digitising memories and for quick previews before professional scanning.
  • Some users report it brought old photos back to life and made digitisation convenient.

Negative feedback

  • Common complaints include inconsistent image quality, poor cropping, glitches and low sharpness in scans.
  • Users have reported confusion with the subscription model, unexpected auto-charges after trials, and mixed support responses.

Sources of reviews

Examples of user reviews and discussions documenting both praise and problems are available on review pages and forums.

See sample reviews: Appshunter reviews, JustUseApp reviews, and community notes on Reddit.

Documentation checklist

What to gather before contacting support

  • Subscription receipt or order confirmation (email or store transaction record).
  • Store account identifier (Google/Apple ID) or Photomyne account email.
  • Transaction ID, date of purchase, and payment method details.

Supporting evidence

  • Screenshots of subscription status in your store account.
  • Any error messages, unwanted charges, or support correspondence saved as screenshots or copies.

Common mistakes

Assuming uninstall cancels subscription

Uninstalling the Filmbox app does not cancel the subscription. Many users lose access control because they remove the app without cancelling at the store or web account.

Missing the cancellation window

Users sometimes cancel too close to renewal; cancelling at least 24 hours before the period end is recommended for App Store subscriptions to avoid a renewal charge.

Not collecting proof

Failing to keep receipts, transaction IDs or screenshots makes refunds and disputes harder to resolve. Always collect evidence before and after cancelling.

Comparative recap

Quick feature comparison

Feature Cancel via Refund possibility Notes
Google Play subscription Google Play Store Subject to Google Play refund rules Uninstall does not cancel; follow Play Store steps
App Store (iOS) Apple App Store / iPhone Subscriptions Request via Apple "Report a Problem"; time-limited Cancel >24 hours before renewal advised
Web / Photomyne Photomyne account settings or support 14-day cooling-off for first-time web subscriptions if unused; otherwise discretionary Managed directly by Photomyne when subscribed on the web

After cancelling

Confirm cancellation

After cancelling, check your store subscription list or Photomyne account to confirm the status and save a screenshot or confirmation email for your records.

Follow-up and dispute steps

  • If you were charged after cancelling, contact the store (Google/Apple) and Photomyne with transaction evidence.
  • If unresolved, you may escalate under Indian consumer protection mechanisms citing unfair practice.

Helpful links

General cancellation and refund guidance: How to cancel FilmBox.

Address

Registered contact

Default company address used for correspondence:

3 Woodlea, Altrincham, WA15 8WH, England

Support note

For billing-specific queries, contact the platform you used to subscribe (Google Play, Apple App Store) or the Photomyne/web support channel where the subscription was created.

FAQ

To cancel your Filmbox subscription via Google Play, open the Google Play Store, tap your profile icon, go to Payments & subscriptions, select Subscriptions, choose Filmbox, and then tap 'Cancel subscription'. Remember, uninstalling the app does not cancel the subscription.

Yes, when canceling your Filmbox subscription via the App Store, it is advised to cancel at least 24 hours before the renewal period ends to avoid being charged for the next cycle. Uninstalling the app does not cancel the subscription.

If you subscribed to Filmbox through the Photomyne web platform, you can manage or cancel your subscription directly through your Photomyne account settings. If you need assistance, contact Photomyne support.

After canceling your Filmbox subscription, you typically retain access to the service until the end of the current paid period. The service does not cut off access immediately upon cancellation.

Refund eligibility depends on the platform used for your subscription. For Google Play and Apple, follow their respective refund policies. If you subscribed via the web, check for a 14-day cooling-off period for first-time subscriptions, which may allow for a refund if the service hasn't been used.