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Cancel HAYU
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Hayu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hayu: Easy Method
What is Hayu
Service overview
Hayu is a subscription streaming service focused on reality TV and related programming. It offers on-demand access to series such as franchise reality shows and celebrity-focused documentaries.
Availability note
Hayu previously operated in India but formally terminated the service in India on March 2, 2023. Information here reflects how cancellations and policies applied while the service was available.
How to cancel Hayu
Cancel via iPhone (App Store)
- Open iPhone Settings → tap your Apple ID → Subscriptions → select Hayu → Cancel Subscription.
- Cancel at least 24 hours before renewal to avoid being charged; refunds follow Apple’s refund policy.
- See a step-by-step reference: Hayu cancellation methods.
Cancel via Android (Google Play)
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Hayu → Cancel subscription.
- Cancel at least 24 hours before the renewal date; refunds are governed by Google Play’s policy.
- For details, consult the cancellation guide: postclic: cancel Hayu.
Cancel on the web (Hayu website)
- Log in to hayu (when active) → My Account → Payment Details or Subscription → Cancel Subscription.
- No early termination fees; access continues until the end of the paid billing period but no prorated refunds are given.
Cancel via Amazon Prime Video Channels or other TV provider
- For subscriptions through Amazon: go to your Amazon account → Memberships & Subscriptions → find Hayu → Cancel.
- If subscribed through another TV provider, cancel via that provider’s account portal; Hayu cannot process cancellations made through third parties.
What happens when you cancel
Access after cancellation
Cancelling stops future renewals but does not immediately remove access. You retain access until the end of the paid billing period.
Content, watch history and saved progress remain available for the duration of your active subscription period.
Billing and data
No prorated refunds are usually provided for unused days after cancellation; billing stops at the next renewal date.
If you cancelled through a third party (Apple, Google, Amazon), that platform controls billing and refunds related to the payment method used.
Will I get a refund?
Hayu’s general policy
- Hayu does not offer refunds or credits for unused portions of monthly, annual, or prepaid subscriptions. Cancellation simply stops renewal.
- Access remains until the end of the paid period; refunds after billing are generally not provided.
Third-party platform refunds
- Refunds for subscriptions made via App Store, Google Play, Amazon or other providers are governed entirely by those platforms’ refund policies.
- Requests for refunds through those platforms must follow their procedures; see platform support pages or the guide: postclic cancellation & refunds.
Hayu plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| 3‑Month Prepaid Pass | ₹349 | 3 months | Full access to Hayu content during the prepaid period |
| Annual Prepaid Subscription | ₹999 | 12 months | Full access to Hayu content for one year |
Availability note
These prices applied when Hayu operated in India. Hayu terminated its service in India on March 2, 2023, so the plans are no longer available locally.
Your consumer rights in India
Refunds and cooling-off
Hayu’s terms did not advertise a mandatory 14‑day cooling-off period for digital services in India.
Refund claims are not guaranteed and depend on platform policies or Hayu’s discretionary decisions.
Disputes and chargebacks
- Keep records of cancellation confirmations, billing statements and correspondence to support disputes.
- If unauthorized or incorrect charges are not resolved by Hayu or the platform, you may consider contacting your bank or card issuer to dispute the charge.
Customer experiences
Positive feedback
- Some users report stable playback and reliable saving of watch progress, praising the consolidated library of favourite programmes.
Negative feedback
- Common complaints include app crashes, freezing, buffering, playback errors and episodes failing to load.
- Many reviews cite poor or unresponsive customer support and billing issues after attempted cancellations; see user reviews: Trustpilot: hayu.com reviews.
Documentation checklist
What to save
- Subscription confirmation emails or receipts.
- Cancellation confirmation messages/screenshots and the date/time of cancellation.
- Bank or card statements showing charges and dates.
When disputing
- Collect correspondence with customer support and any ticket/reference numbers.
- Note the platform used to subscribe (Apple, Google, Amazon, web) - this determines the dispute route.
Common mistakes
Cancelling on the wrong platform
Users sometimes cancel in the Hayu app or website when the subscription was charged via Apple, Google or Amazon.
That can leave the subscription active and result in continued billing; always cancel through the platform that processed the payment.
Missing the cancellation window
Failing to cancel at least 24 hours before renewal can lead to an unwanted charge for the next period.
Also avoid relying solely on memory - take screenshots or save confirmation messages as proof.
Comparative recap
Quick comparison
| Where to cancel | Who handles refunds | Access after cancel |
|---|---|---|
| App Store (iOS) | Apple (Apple refund policy) | Access until end of paid period |
| Google Play (Android) | Google Play (Google refund policy) | Access until end of paid period |
| Hayu website (web) | Hayu (no prorated refunds generally) | Access until end of paid period |
| Amazon/TV provider | Provider (Amazon or third party) | Access until end of paid period |
Takeaway
Cancel on the same platform you used to subscribe; expect access until period end and limited chances for refunds.
After cancelling
What to monitor
- Check for a cancellation confirmation email or on-screen confirmation and save a copy.
- Monitor your bank or card statements for any unexpected charges after cancellation.
Further actions
- If you have trouble cancelling or see continued billing after cancellation, contact the platform (Apple, Google, Amazon) first and keep evidence of your cancellation attempts.
- Useful reference on cancellation methods: postclic: how to cancel Hayu.
- For user reports of issues with support or billing, see community reviews: Trustpilot.
Address
Registered office
Central St Giles, St Giles High Street, London WC2H 8NU, United Kingdom.
Notes about India
Hayu did not maintain a local Indian postal address for cancellations. The service ceased operating in India on March 2, 2023, and any historical billing or refund enquiries should follow the platform used to subscribe.