Cancellation Hoichoi: Easy Method

What is Hoichoi

Overview

Hoichoi is a subscription-based streaming service focused on Bengali movies, web series and original content aimed primarily at Bengali-speaking audiences.

The service offers on-demand streaming across devices and operates on recurring subscription billing.

Who uses it

Hoichoi is used by viewers seeking regional Bengali entertainment, including originals, films and curated collections.

Subscriptions are sold through app stores (iOS/Android) and directly via the Hoichoi website using cards or UPI.

How to cancel Hoichoi

Cancel via App Store (iOS)

• Open iOS Settings on your iPhone or iPad.
• Tap your Apple ID at the top, then choose Subscriptions.
• Select hoichoi from the subscriptions list and tap Cancel Subscription.

Cancel via Google Play (Android)

• Open the Google Play Store on your Android device.
• Tap your profile icon, go to Payments & subscriptions > Subscriptions.
• Select hoichoi and choose Cancel Subscription to stop auto-renewal.

Cancel web / UPI / card (direct) subscriptions

• Email [email protected] (Customer Happiness) with your request and reason to cancel.
• Independently cancel any UPI autopay or bank auto-debit mandates via your bank or UPI app.
• Keep the cancellation confirmation email or screenshots for records.

What happens when you cancel

Access after cancellation

Cancelling stops future auto-renewal but does not cut access immediately.

You retain access to Hoichoi content until the end of your current billing cycle.

Account and data

Your account and watch history typically remain active; cancellation only affects billing.

If you reinstall or resubscribe later, your content library and preferences may persist.

Will I get a refund?

Standard refund policy

Hoichoi’s policy is that subscriptions are non-refundable once purchased.

Canceling mid-term does not trigger a pro-rata refund; access continues until billing ends.

Exceptions and payment failures

If a payment status shows "Failed", banks typically process refunds within 2 - 3 business days.

For double payments, contact Hoichoi support with evidence to request a refund of the duplicate charge.

Hoichoi plans and pricing

Pricing availability

No verified public pricing data is provided in the available documentation for India.

To obtain current plan pricing, contact Hoichoi support or check the app store listing for your device.

Contact for pricing

Your consumer rights in India

Refund and cancellation rights

Under Hoichoi’s stated terms, cancellations stop future billing only; refunds are not offered as standard practice.

Hoichoi’s policies do not explicitly provide a statutory 14-day refund or trial window in their documentation.

Escalation and legal options

If you believe you have been charged unfairly or face non-compliance, you may raise a complaint under the Consumer Protection Act, 2019 in India.

Keep records (receipts, bank statements, emails) to support any consumer complaint or dispute.

Customer experiences

Positive feedback

• Many users praise Hoichoi’s extensive Bengali content library and regular addition of new titles.
• Some users report good streaming quality, a user-friendly interface and useful casting to TV features.

Common complaints

• Customers report difficulty unsubscribing directly via app or website and being required to email support or cancel bank mandates.
• Frequent negative reports mention technical issues, poor customer support responsiveness, unexpected renewals and billing problems.

Documentation checklist

Essential documents to collect

• Subscription confirmation email or app store receipt showing transaction ID and date.
• Bank or card statement showing the charge you want to dispute or stop.
• Screenshot of subscription status in the app store (Subscriptions page) or Hoichoi account page.

Optional supporting evidence

• Email thread with Hoichoi support, including your cancellation request and any replies.
• Proof of attempted cancellation (screenshots), and UPI or bank mandate cancellation confirmation if applicable.

Common mistakes

Assuming cancellation equals refund

Many users expect an immediate refund after cancelling; Hoichoi’s policy does not provide refunds for mid-term cancellations.

Always check the billing cycle end date to understand how long access will remain after cancellation.

Not cancelling the payment mandate

When cancelling a direct web/UPI/card subscription, some users forget to cancel the bank auto-debit mandate and continue to be charged.

Always cancel the mandate separately through your bank or UPI app and keep confirmation.

Comparative recap

Quick feature comparison

After cancelling

What to monitor

Retain cancellation confirmation and watch your bank/card statement across the next billing date to ensure no further charges occur.

If you see an unexpected charge, gather evidence and contact Hoichoi support promptly.

Helpful next steps

Contact [email protected] for cancellation confirmation or billing queries and keep all correspondence for records.

Also cancel any UPI autopay or bank auto-debit mandates via your bank or UPI app to prevent future charges.

Address

Hoichoi corporate address (India)

18th Floor, Acropolis Mall, 1858/1 Rajdanga Main Road, Kolkata, West Bengal 700107, India

Support contact

Email: [email protected] (Customer Happiness) - use this address to request cancellations or billing help.