Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel MERLIN
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Merlin service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Merlin: Easy Method
What is Merlin
Overview
Merlin is an AI assistant product and subscription service that offers chat, document processing and query-based access under several paid plans for users in India.
The service is available via web signup and as mobile apps distributed through Apple App Store and Google Play, with subscription billing handled either by Merlin's web platform or by the respective app stores.
Key purpose
Merlin is marketed to provide "unlimited" or tiered query access, plus one-time top-up query bundles for heavy users.
Pricing tiers and refund/usage policies are set by Merlin for web purchases, while in-app subscriptions are governed largely by Apple or Google store policies.
How to cancel Merlin
Cancel via the web (recommended for web subscriptions)
- Sign in to your Merlin account on the web.
- Open Settings → Plan → Cancel Plan.
- Follow any on-screen prompts to confirm cancellation; cancellation takes effect at the end of the current billing period.
- Merlin's official cancellation instructions: How to cancel a monthly or annual plan.
Cancel via App Store or Google Play
- If you subscribed through Apple or Google, cancel via your device's subscription settings (Apple App Store subscriptions or Google Play subscriptions).
- Open your Apple ID or Google Play subscriptions list and select the Merlin subscription to cancel.
- Refund eligibility for app-store purchases is determined by Apple/Google and is not controlled by Merlin.
What happens when you cancel
Access and billing
When you cancel a web subscription it remains active until the end of your current billing period; you retain access until that date.
No new renewals will be made after the billing period ends.
Data and account
Cancellation does not necessarily delete your account or associated data; account data may remain available for sign-in or reactivation.
If you need account deletion, contact support with the request and required account details.
Will I get a refund?
Merlin web refunds (official policy)
Merlin's published refund policy on getmerlin.in includes a "low usage refund" window: full refund (minus transaction fees) if usage is minimal and the request is made within the stated window.
- Weekly plan: within first 2 days.
- Monthly plan: within first 7 days.
- Annual plan: within first 3 months (low-usage condition).
Annual prorated refunds are available and calculated as (annual fee - monthly fee × months used) minus transaction fees; processing typically takes 7 - 10 business days.
See Merlin's refund policy: Merlin refund policy.
App Store / Google Play refunds
For subscriptions purchased via Apple or Google, refunds are handled by the respective stores and are subject to their refund rules and discretion.
If you believe a store refund is warranted, request it through Apple or Google support and supply transaction details.
Merlin plans and pricing
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Monthly Merlin Unlimited | ₹1,499 | Monthly | Unlimited access (as per app description) |
| Merlin Pro Weekly | ₹999 | Weekly | Pro weekly access |
| Yearly Merlin Unlimited | ₹9,900 | Annual | Unlimited annual access |
| Yearly Merlin Unlimited (Alternate) | ₹14,900 | Annual | Alternate annual tier listed |
| TopUp - 10000 Queries (30 Days) | ₹1,499 | 30 Days | 10,000 query top-up |
| TopUp - 3000 Queries (30 Days) | ₹499 | 30 Days | 3,000 query top-up |
| TopUp - 1500 Queries (7 Days) | ₹349 | 7 Days | 1,500 query top-up |
| TopUp - 24,000 Queries (180 Days) | ₹2,999 | 180 Days | 24,000 query top-up |
| TopUp - 50,000 Queries (180 Days) | ₹5,900 | 180 Days | 50,000 query top-up |
Notes on pricing
Prices are listed as shown on the Apple App Store India listing for the Merlin AI app and Merlin web pricing pages.
The yearly "Merlin Unlimited" plan appears at two different price points (₹9,900 and ₹14,900), which may reflect alternate tiers or changed pricing.
Your consumer rights in India
Cooling-off period
Under Indian consumer protections (Consumer Protection Act, 2019), online purchases commonly carry a 7-day "cooling-off" right allowing cancellation and refund in many cases.
This statutory right may apply to digital services unless an explicit statutory exemption is specified.
How Merlin's policy relates
Merlin's low-usage and prorated annual refund policies exceed minimum rights in some respects, but enforcement requires timely requests and compliance with the stated usage limits.
For app-store purchases, Indian consumers must also engage Apple/Google for refunds as those platforms control in-app billing and refunds.
Customer experiences
Positive feedback
Some users report responsive support, frequent updates and a product team that listens to community feedback.
Positive reviews are limited but indicate that support and improvements are possible.
Negative feedback and common issues
Many users report issues such as buggy performance, missing OCR/document processing, slow UI and confusing "unlimited" fair-use limits.
Complaints include refund denials, unresponsive customer support and difficulty cancelling or obtaining clear refund guidance.
Documentation checklist
What to gather before you cancel or request a refund
- Account email and username used to subscribe.
- Order ID / subscription ID and transaction reference from payment.
- Date of purchase and billing period start date.
- Screenshots of billing, subscription page, usage statistics and any error messages.
- Copies of correspondence with Merlin support (if any).
Additional items for app-store purchases
- App store receipt from Apple/Google Play with order ID.
- Device subscription screenshot showing subscription status.
- If requesting a refund from the store, save the store's confirmation or case number.
Common mistakes
Assuming immediate termination
Many users expect cancellation to stop access immediately; web cancellations typically stop renewal but grant access until the current billing period ends.
Example: cancelling a monthly plan mid-cycle does not produce a pro-rata refund unless the refund policy is invoked and approved.
Requesting refunds via the wrong channel
Users often contact Merlin for refunds for app-store purchases; those refunds are controlled by Apple/Google and should be requested from the store.
Example: phone screenshots of Apple receipts plus an Apple refund request are needed for Apple‑billed subscriptions.
Comparative recap
Quick comparison of cancellation & refund routes
| Aspect | Web subscription | App Store / Google Play |
|---|---|---|
| How to cancel | Settings → Plan → Cancel Plan; see official guide | Cancel via Apple ID or Google Play subscriptions in device settings |
| Refund policy | Low-usage refunds and prorated annual refunds per refund policy | Refunds at store discretion; contact Apple/Google support |
| Processing time | Prorated refunds processed in ~7 - 10 business days where applicable | Varies by store; typically handled by store support after review |
| Evidence required | Transaction IDs, usage evidence, screenshots, support correspondence | Store receipt, subscription screenshot, store case number |
Takeaway
For web purchases, follow Merlin's cancellation flow and use the refund windows in their published policy.
For app-store purchases, cancel via the store and request refunds through Apple or Google as needed.
After cancelling
Next steps after you cancel
- Keep copies of receipts, cancellation confirmations and any support tickets.
- Monitor your bank or card statement for refunds and contact support if not received within the stated timeframe.
Useful official links
Address
Registered office (context)
For TV‑cinema or corporate correspondence related to the Merlin brand in India, the relevant registered office may be used as a postal contact.
Mailing address
606, SuryaKiran Building, 19 Kasturba Gandhi Marg, Connaught Place, New Delhi 110001, India