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I hereby notify you of my decision to terminate the contract relating to the Motogp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Motogp: Easy Method
What is MotoGP
Overview
MotoGP is the official subscription service for live coverage and on‑demand video of the MotoGP World Championship, plus timing and related content.
It is offered via the MotoGP app (VideoPass/TimingPass) and directly on motogp.com, and some regional partners such as FanCode in India.
Content and access
Subscriptions commonly include live races, archives, highlights, and live timing depending on plan level.
Access and features depend on the chosen plan (VideoPass vs TimingPass) and the purchase channel (app stores, motogp.com, or third‑party partners).
How to cancel MotoGP
Cancel via App Store / Google Play
- Open your Apple or Google account subscription settings on the device you used to subscribe.
- Find the MotoGP/MotoGP App subscription and cancel there; MotoGP (Dorna) cannot cancel app‑store subscriptions for you.
- Ensure cancellation happens before the renewal date to avoid the next charge.
Cancel via motogp.com (Web)
- Log in to your account on motogp.com.
- Go to My Account → Subscriptions → "Modify Renewal".
- Click "Cancel Renewal" before the renewal date to stop future billing.
- See official instructions: MotoGP subscriptions help.
What happens when you cancel
Access after cancellation
After you cancel, you typically retain access until the end of your current billing period.
Cancellation prevents automatic renewal; it does not usually cut short the paid period already active.
Account, data and renewals
Your account and basic profile remain accessible for re‑subscription or support inquiries.
Motogp may retain purchase records and preferences per its purchase policy and applicable law; contact support for data questions.
Will I get a refund?
14‑day right of withdrawal (before consumption)
- Within 14 calendar days after purchase a full refund may apply if MotoGP content has not been consumed (for example, streamed or used live timing).
- To request a refund within this window, contact support@dorna.com or use the customer service form as explained in the purchase policy.
- See purchase policy details: MotoGP purchase policy.
After 14 days or if content was used
- After 14 days, or if content has been consumed, refunds are generally not provided (neither total nor partial).
- Exceptions are rare and considered at Dorna’s discretion, and may be subject to Spanish Consumer Protection Laws.
MotoGP plans and pricing
Official MotoGP App pricing (App Store India)
Below are the App Store prices reported for India and common FanCode options available in the region.
Prices and offers may change; use the app store or partner pages to confirm current amounts.
| Plan | Price | Period | Features |
|---|---|---|---|
| MotoGP™ App - Monthly Pass (VideoPass) | ₹2,299 | Monthly (monthly) | Access to live & on‑demand races via VideoPass |
| MotoGP™ App - Monthly Pass (higher tier) | ₹3,049 | Monthly (monthly) | Likely includes additional VideoPass features |
| MotoGP™ App - Yearly Pass (VideoPass) | ₹15,900 | Annual (annual) | Full year VideoPass access |
| MotoGP™ App - Yearly TimingPass | ₹1,999 | Annual (annual) | Live timing only (no video) |
| FanCode - MotoGP Season Pass 2025 | ₹599 | Annual (annual) | Full MotoGP season streaming via FanCode |
| FanCode - Race Pass (individual weekend) | ₹49+ | Per race weekend | Streaming for a single race or weekend |
| FanCode - Motorsports Season Pass (F1 + MotoGP) 2025 | ₹9,999 | Annual (annual) | Full F1 and MotoGP season |
| FanCode - Motorsports Season Pass discounted | ₹5,999 | Annual (annual) | After reported 40% coupon discount on ₹9,999 |
Your consumer rights in India
Indian law and online purchases
Indian consumers are protected by the Consumer Protection (E‑Commerce) Rules and the Consumer Protection Act, which can provide remedies for unfair trade practices.
Terms that are unfair or in conflict with Indian law may be overridden by local consumer protections.
Lodging complaints and seeking redress
- You can raise disputes with MotoGP support or your payment provider first.
- If unresolved, Indian consumers may lodge complaints with consumer forums or pursue remedies under the Consumer Protection Act.
- Keep purchase records and correspondence to support any claim.
Customer experiences
Positive feedback
- Review aggregators show safety and decent ratings; JustUseApp reports about 64.9% of users find the app safe with an average rating around 4.0/5.
- Many users appreciate full season access and archival race content when streaming works well.
Negative feedback
- Trustpilot and other reviews report issues such as poor commentary, streaming/access glitches, and confusion around timing vs video access.
- Indian users (reported on Reddit and via FanCode commentary) have noted buffering, ad interruptions, and frustration even with high‑speed connections.
Documentation checklist
What to prepare
- Order/transaction ID from the app store, motogp.com receipt, or FanCode confirmation.
- Account email used to subscribe and the subscription date.
- Screenshots of the subscription page, bank/UPI statement showing the charge, and any error messages if relevant.
How to submit
- For refunds or disputes contact support@dorna.com or use the motogp.com customer service form; reference the purchase policy if needed.
- If subscribed through Apple/Google, use their subscription support channels and retain evidence when contacting MotoGP support.
Common mistakes
Cancelling the wrong subscription
Users sometimes cancel a similarly named subscription (e.g., partner service) rather than the MotoGP subscription in their Apple/Google account.
Always verify the merchant name, transaction ID and subscription details before cancelling.
Assuming automatic refunds or instant deactivation
Many expect an immediate refund after cancelling; refunds follow the purchase policy and conditions (14‑day withdrawal if content unused).
Cancelling does not always stop ongoing access within the paid period, nor guarantee a refund unless requirements are met.
Comparative recap
Quick platform comparison
The table below summarises cancellation, refund stance and typical starting prices across common purchase channels available in India.
| Platform | How to cancel | Refund policy | Period | Typical starting price |
|---|---|---|---|---|
| App Store / Google Play | Cancel via Apple/Google account settings; MotoGP cannot cancel for you. | Refunds subject to store policies and MotoGP rules; 14‑day rule applies if content unused. | Monthly (monthly) / Annual (annual) | ₹2,299 (monthly VideoPass) |
| motogp.com (VideoPass) | Log in → My Account → Subscriptions → Modify Renewal → Cancel Renewal. | 14‑day refund possible if content not consumed; otherwise generally no refund. | Monthly (monthly) / Annual (annual) | ₹15,900 (yearly VideoPass) |
| FanCode (regional partner) | Cancel via FanCode account or follow FanCode customer flow. | Subject to FanCode terms; FanCode passes reported with season and race options and occasional discounts. | Annual (annual) / Per race weekend | ₹599 (season) / ₹49+ (single race) |
After cancelling
What to expect next
Expect access to continue until the end of the paid period and receive confirmation of cancellation by email.
If you need a refund, follow the purchase policy timelines and provide required evidence when contacting support.
Useful links
- Subscription help: MotoGP subscriptions help
- Purchase policy and refund rules: MotoGP purchase policy
- User reviews and experiences: JustUseApp reviews and Trustpilot
Address
Official address (legal)
Registered address for MotoGP (Dorna Sports) is:
C. del Príncipe de Vergara, 183, Chamartín, 28002 Madrid, Spain
Mailing and support
There is no India‑specific physical address for MotoGP; use the support email and motogp.com help channels for customer service and refund requests.
For refunds within policy periods, email support@dorna.com and attach the documentation checklist items listed above.