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Cancel PERCY
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I hereby notify you of my decision to terminate the contract relating to the Percy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Percy: Easy Method
What is Percy
Overview
Percy is a visual testing and review service used to detect UI changes by comparing screenshots across builds. It integrates with CI pipelines and source-control systems to capture and track visual regressions.
Primary purpose
Percy is designed for development and QA teams who need automated visual diffs, cross-browser screenshots, and a review workflow. It stores build history and integrates with test suites for continuous visual validation.
How to cancel Percy
Cancel from the Percy web app
- Sign in to your Percy account and go to the Organization or Project settings where billing is managed.
- Locate the Billing or Subscription section and choose the option to downgrade to the Free plan or cancel the subscription.
- Follow on-screen prompts to confirm cancellation and keep a screenshot or confirmation number for your records.
Alternative cancellation routes
- If you subscribed via a payment platform (card, bank, or third-party reseller), contact that provider to stop recurring payments.
- Contact Percy support from your account settings or support form if you cannot find a cancel option or need assistance.
What happens when you cancel
Access and account status
After cancellation you typically retain access until the end of the current billing period. Your project data and build history remain available according to the plan's retention policy.
Renewal and data retention
Auto-renewal stops after cancellation. Data retention (build history, screenshots, comments) may be reduced if you move to a lower-tier plan, so export any critical artifacts before losing access.
Will I get a refund?
Standard refund policy
Refund eligibility depends on the provider's billing terms and how you purchased the subscription. Many services do not offer pro-rata refunds for partial billing periods.
Exceptions and dispute options
- Request a refund directly from support if there was a billing error or double charge.
- If payment was made through a bank or card, you can also contact your issuer for a dispute or chargeback where appropriate.
Percy plans and pricing
Pricing overview
The table below lists known plans and their listed prices. Additional screenshot usage may incur overage charges.
Notes on variability
Prices can vary by source and billing currency. The figures shown reflect available data and an example overage rate may apply per additional screenshot.
| Plan | Price | = period | Features |
|---|---|---|---|
| Free | ₹0.00 | Monthly | Unlimited users; 5,000 free screenshots/month; cross-browser support; 30 days build history |
| Desktop (Paid) | ₹16,517 /month (billed annually) | Monthly (annual billing) | 10,000 screenshots/month; Percy Visual Engine; advanced comparison; 1 year build history |
| Professional (as per some sources) | ₹8,217 /month (billed annually) | Monthly (annual billing) | ≈25,000 screenshots/month; enterprise-like features; cross-browser support |
Your consumer rights in India
Key legal protections
Indian consumers are protected under the Consumer Protection Act, which covers unfair trade practices and defective services. You have the right to fair billing and clear refund policies.
Practical steps and escalation
- Keep records: invoices, cancellation confirmations, and communication with support.
- If unresolved, lodge a complaint with the National Consumer Helpline or approach the appropriate consumer forum/court within the limitation period.
- For payment disputes, contact your bank or card issuer to request a chargeback or reversal.
Customer experiences
Positive experiences
Many users report that Percy integrates well with CI/CD and speeds up visual review cycles. Customers appreciate automated screenshots and diff-review workflows.
Common pain points
Some users mention difficulty locating cancellation options or confusion about screenshot overages. Billing questions sometimes require contacting support for clarification.
Documentation checklist
What to gather before cancelling
- Account email and organization/project name used with Percy.
- Recent invoices, billing dates, and payment method details.
- Confirmation screenshots of plan settings or cancellation screens.
Proofs to keep after cancelling
- Cancellation confirmation or reference number.
- Exported project artifacts or screenshots you want to retain.
- All support correspondence and timestamps.
Common mistakes
Assuming immediate deletion
Example: A user cancels expecting instant data loss; in many cases access continues until period end or data remains on lower-tier retention. Always confirm retention timelines.
Not checking the payment source
Example: Subscribing through a third party (reseller or marketplace) may require cancelling via that platform rather than Percy directly. Verify where the charge originates.
Comparative recap
Quick feature comparison
The table below compares the main plans by price and screenshot allotment for easy reference.
Interpretation tips
Choose Free for small projects or trials. Paid tiers raise screenshot limits and retention; check overage costs before upgrading.
| Plan | Price | Screenshot allowance | = period |
|---|---|---|---|
| Free | ₹0.00 | 5,000 /month | Monthly |
| Desktop (Paid) | ₹16,517 /month (billed annually) | 10,000 /month | Monthly (annual billing) |
| Professional | ₹8,217 /month (billed annually) | ≈25,000 /month | Monthly (annual billing) |
After cancelling
Immediate next steps
Save any final artifacts, export important screenshots, and confirm cancellation by checking for an email confirmation or in-account notice.
Where to get help
Contact Percy support via your account support channels if charges continue or if you need account closure. For payment disputes, contact your payment provider or bank.
Address
Primary address
112 E Pine St, Percy, IL 62272, USA
Notes about contacting
Use account-based support channels for billing and cancellation issues. Postal contact is generally not used for subscription management.