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I hereby notify you of my decision to terminate the contract relating to the Pilot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pilot: Easy Method
What is Pilot
Overview
Pilot is a subscription-based service and app ecosystem used to create and manage pilot programs, pilot logbooks, or content-generation services depending on the specific Pilot product you subscribe to.
The name "Pilot" appears across several apps and plans (logbooks, Persona generation tools, Mac/iOS apps). Cancellation and refund rules can vary by product and by where you purchased the subscription.
How the service is sold
Pilot products are offered via direct web subscriptions and in-app purchases on platforms such as iOS and macOS. In-app purchases are handled by the platform store (e.g., Apple).
Because of multiple distribution channels, the cancellation steps and refund authority depend on the purchase route you used.
How to cancel Pilot
Cancel via the Pilot website
- Sign in to the Pilot account you used to subscribe.
- Go to Account or Billing settings and find Subscriptions or Plans.
- Choose the active subscription and select Cancel or Turn Off Auto‑Renew.
- Confirm cancellation and save any confirmation or cancellation ID for your records.
Cancel in-app purchases (iOS/macOS)
- If you bought Pilot through the Apple App Store, cancel via your Apple ID subscription settings in the App Store or device Settings.
- Open Settings → tap your name → Subscriptions → find the Pilot subscription → Cancel Subscription.
- Apple controls billing and refunds for App Store purchases; contact Apple Support for refund requests.
What happens when you cancel
Access after cancellation
Typically, cancelling a subscription stops future automatic renewals. Access often continues until the end of your current paid billing period.
Exact access terms can differ between products and purchase channels; check your account billing page for specifics.
Data and account retention
Data retention and export options vary by product. Some Pilot products allow you to export logs or content before deletion.
After cancellation the provider may retain account data for a period to allow reactivation or for legal/compliance reasons. Review the service terms for timing details.
Will I get a refund?
Refund policy overview
Refund eligibility is governed by the provider's refund policy. For Pilot-related refunds, consult the official refund page for details: Pilot refund policy.
Some purchases (especially in-app purchases) may be subject to the platform’s refund rules rather than the vendor’s policy.
Common exceptions
- In-app purchases via the Apple App Store are typically refunded by Apple, not the vendor.
- One-time purchases and subscriptions may have different refund terms; the vendor may deny refunds for used services or after a set period.
- Promotions, trial periods, and team/enterprise plans can have special conditions - check the policy linked above and the terms: Pilot terms of service.
Pilot plans and pricing
Pricing summary
The following pricing entries were identified across Pilot-branded products and apps. Prices and plan names may refer to different Pilot offerings; confirm the exact product before purchase.
If you need clarification about a specific Pilot product or platform, check your purchase source or contact support.
| Plan | Price | Period | Features |
|---|---|---|---|
| Wingman Pilot Logbook - Annual Subscription | ₹3,999 | Annual | Unlimited logbook reports, unlimited roster import, etc. |
| Pilot Pro (iOS) - In‑App Purchase | ₹3,499 | One‑time / subscription | Full logbook features for iOS |
| Pilot Pro iOS (variant) - In‑App Purchase | ₹3,999 | One‑time / subscription | Same as Pilot Pro but on iOS |
| Pilot Pro Mac - In‑App Purchase | ₹5,900 | One‑time / subscription | Pilot logbook features for Mac |
| Persona Pilot - Monthly Basic Plan | ₹499 | Monthly | 200 credits, post & image generations, scheduling, slide generation without watermark |
| Persona Pilot - Yearly Plan | ₹4,999 | Yearly | 2400 credits, post & image generations, scheduling, slide generation without watermark |
Your consumer rights in India
Basic statutory rights
Under Indian consumer protection law you have rights to fair treatment, accurate information, and remedies for defective or misrepresented services.
The Consumer Protection Act, 2019 covers digital goods and services and prohibits unfair trade practices.
How to escalate a problem
- Contact the vendor’s support and request written confirmation of decisions on refunds/cancellations.
- If unresolved, raise a dispute with your payment provider (bank, card issuer, UPI) for unauthorized or incorrect charges.
- File a complaint with the State Consumer Commission or National Consumer Disputes Redressal Commission (NCDRC) if necessary.
Customer experiences
Typical positive feedback
Users often praise Pilot products for feature-rich logbook functionality and helpful export/import tools for pilots and teams.
Persona and content-generation plans receive positive notes for credited usage and scheduling features.
Typical issues reported
Common complaints relate to confusion over which store handled the purchase (web vs App Store) and thus where to request refunds.
Users sometimes report difficulties locating cancellation controls or wanting clearer data-export timelines after cancelling.
Documentation checklist
What to gather before cancelling
- Account email and username used to subscribe.
- Receipt or invoice (store receipt or vendor billing email).
- Subscription ID, transaction ID, and date of purchase.
What to keep after cancelling
- Cancellation confirmation screenshot or email.
- Any correspondence with support about refunds or data export.
- Backups/exports of important account data (logs, content) before access ends.
Common mistakes
Purchasing channel confusion
Users often assume the vendor handles refunds for in-app purchases. In many cases, Apple or the app store must process refunds.
Example: cancelling via the website does not cancel an App Store subscription - do both if unsure.
Missing documentation or timing
Not saving receipts or cancellation confirmations can make disputes harder to resolve. Always keep transaction records.
Delaying a refund request beyond stated policy windows can reduce chances of approval; act promptly.
Comparative recap
Side-by-side summary
The table below summarizes cancellation and refund responsibilities by purchase route and common Pilot products.
Use the specific product name and purchase channel to determine the correct action.
| Service / Purchase route | Cancellation method | Refunds | Period |
|---|---|---|---|
| Pilot (web subscription) | Cancel in account Billing/Subscriptions on vendor site | Vendor refund policy applies; see refund page | Annual/Monthly |
| Pilot Pro (iOS) - App Store | Cancel via Apple ID Subscriptions (App Store/Settings) | Apple handles refund requests for in‑app purchases | One‑time / subscription |
| Pilot Pro Mac (App Store) | Cancel via App Store subscriptions or Mac App Store | Refunds via Apple; vendor may assist with account issues | One‑time / subscription |
| Persona Pilot (web subscription) | Cancel in account Billing or subscription settings on vendor site | Vendor policy applies; check plan terms for prorated refunds | Monthly / Yearly |
After cancelling
Next steps
Export any important data (logs, reports, generated content) immediately after cancelling if you need offline copies.
Confirm cancellation with the vendor and keep the confirmation for at least the next billing cycle.
Helpful official links
- Vendor refund policy: https://pilotpro.in/refund-policy
- Vendor terms of service: https://www.pilotplans.com/legal/terms-of-service
Address
Known physical location (training academy)
Where available, a training academy address associated with Pilot18 listings is provided for local inquiries:
Nallurangadi Jn, Feroke, Kozhikode‑673631, Kerala, India
Official support channels
For subscription cancellations or refunds, use the account Billing page or official support links on the vendor site rather than postal mail.
Refer to the official policy pages above for the correct web support channels and legal terms.