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Cancel SETANTA
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Setanta service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Setanta: Easy Method
What is Setanta
Service overview
Setanta is a subscription-based streaming service that offers live sports coverage and on-demand content, including football, rugby and other events.
The service is available on web and mobile apps and is offered via direct subscriptions or through platform stores (App Store, Google Play).
How it applies in India
Setanta operates in India via app-store listings and in-app purchases, with specific pricing shown in the India App Store.
Billing, cancellations and refunds depend on the platform you used to subscribe and on applicable consumer law in India.
How to cancel Setanta
Cancel via the same platform
- Cancel using the same platform you used to subscribe: web account, Apple App Store, or Google Play.
- For full platform-specific instructions see Setanta's support article: Cancel subscription.
Step-by-step quick guide
- Web: Sign in, go to Account → Subscriptions, and follow the cancel option listed there.
- iOS: Open Settings or App Store, manage App Store subscriptions, find Setanta and cancel via Apple subscriptions.
- Android: Open Google Play Store → Subscriptions, select Setanta and cancel via Google Play subscriptions.
What happens when you cancel
Access after cancelation
Cancelling stops automatic renewal but you keep access until the end of your current billing period.
Make a note of the expiry date in your account or receipts to avoid unexpected access loss.
Billing and data handling
- No further subscription charges will be taken after cancellation (post-current period).
- Account deactivation (full deletion) is separate and must be done in-app; deletion is irreversible.
Will I get a refund?
General refund policy
Setanta issues refunds only where required by applicable law or under specific service-failure conditions.
See Setanta's refund terms for policy details: Refund terms.
Exceptions and timings
- If the service is inaccessible due to Setanta’s fault, you may be able to claim a refund - claims typically must be made within 3 calendar days.
- For incorrect or excess charges, contact Setanta within 30 calendar days to request a refund of the overcharge.
- If you paid through a third-party (App Store, Google Play, or other intermediaries), you must contact that provider directly; Setanta cannot process those refunds.
Setanta plans and pricing
Available plans (India App Store)
Below are the price listings taken from the India App Store in recent listings; verify in-app before purchase as prices may change.
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Monthly Subscription (lower tier) | ₹289 | Monthly | Standard monthly access |
| Monthly Subscription (higher tier) | ₹369 | Monthly | Possibly includes more content or enhanced quality |
| Annual Subscription (lower tier) | ₹2,899 | Annual | One-year access at lower tier pricing |
| Annual Subscription (higher tier) | ₹3,299 | Annual | One-year access at higher tier pricing |
Your consumer rights in India
Statutory protections
Setanta's policy does not explicitly include a 14-day cooling-off refund right; refunds are governed by Setanta's terms and applicable law.
Under Indian law (for example, the Consumer Protection Act, 2019), consumers may have additional remedies for deficient services or unfair trade practices.
Recommended actions in India
- If you believe you are entitled to a refund or redress, gather evidence and first contact Setanta via the support pages referenced below.
- If payment was via App Store or Google Play, contact Apple or Google support and your payment provider/bank for disputed charges.
Customer experiences
Summary of reported positives
There are few explicitly positive reviews on the public review page; most feedback is critical.
Individual satisfaction may vary by event quality and streaming reliability.
Summary of reported negatives
- Several users report continued charges after cancelling and difficulties removing payment methods or linked accounts.
- Complaints include being charged then having accounts cancelled and refunds denied, and reports of arbitrary cancellations by Setanta.
- Technical issues noted: missing matches, poor video quality, and ads despite premium subscriptions.
See community feedback on Trustpilot: Setanta reviews on Trustpilot.
Documentation checklist
What to gather before contacting support
- Subscription receipt or App Store / Google Play purchase receipt (transaction ID and date).
- Account email or username used for the subscription.
- Screenshots of subscription status, billing entries, or error messages.
Additional helpful documents
- Bank or card statements showing the charge.
- Any correspondence with Setanta support or platform provider support.
Common mistakes
Cancelling on the wrong platform
Users often cancel in the app but originally subscribed via App Store or Google Play, which does not stop store billing.
Always check which platform handled the purchase and cancel there.
Assuming automatic refunds and missing deadlines
Don’t assume cancellation equals a refund; refunds are conditional and often time-limited (e.g., 3 days for outage claims, 30 days for incorrect charges).
For third-party payments, contacting Setanta will not produce a refund - you must contact the store or payment provider.
Comparative recap
Quick comparison overview
The table below summarizes Setanta’s key cancellation and refund characteristics compared to common consumer expectations for streaming services.
Comparison table
| Feature | Setanta (India) | Typical expectation |
|---|---|---|
| How to cancel | Cancel via the platform used to subscribe (web / App Store / Google Play). | Cancel through account page or store subscriptions; must use original billing channel. |
| Access after cancel | Access remains until the end of current billing period. | Access usually continues until paid period ends. |
| Refunds | Only if required by law or specific faults; short windows for claims; third-party refunds via provider. | Many services offer limited prorated or couriered refunds; policies vary widely. |
| Common issues | Reports of continued charges, denied refunds, and technical problems on Trustpilot. | User experience varies; good customer service reduces disputes. |
After cancelling
Next steps to protect yourself
- Keep receipts and screenshots until the billing period ends and any disputes are resolved.
- Monitor your bank/card statements for further charges and contact your bank if unauthorized charges occur.
Useful official links
- How to cancel your subscription (Setanta support)
- Refund terms (Setanta support)
- Account deactivation (delete account) instructions
- Community reviews (Trustpilot)
Address
Corporate address
Broadcasting House, 3A Princes Street, Dublin 2, Dublin, Ireland.
Support reminder
For platform-specific billing issues, contact Apple or Google when you subscribed through their stores.
For Setanta account or service issues, use the Setanta support articles linked above before escalating.