Cancellation Shemaroome: Easy Method

What is Shemaroome

Service overview

Shemaroome is a subscription-based streaming service offering Hindi films, regional cinema, live channels and original shows for viewers in India.

The service provides ad-free tiers, HD playback, multi-device access and offline downloads depending on the plan.

Where it is available

Shemaroome is available via the ShemarooMe website, iOS App Store and Android Google Play Store.

Subscriptions may be billed through the app stores, PayPal or directly on the website depending on how you subscribed.

How to cancel Shemaroome

Cancel on App Store (iOS)

• Open iPhone Settings → tap your Apple ID profile → Subscriptions.
• Select “ShemarooMe: OTT, Shows, LiveTv” → Tap “Cancel Subscription” → Confirm cancellation.

Cancel on Google Play (Android)

• Open Google Play Store → Menu → Subscriptions.
• Select “ShemarooMe: OTT, Shows, LiveTv” → Tap “Cancel Subscription”.
• Note: Uninstalling the app does not cancel the subscription.

Cancel via Web or PayPal

• PayPal: Log into PayPal → Settings → Payments → Manage automatic payments → Select “ShemarooMe: OTT, Shows, LiveTv” or “Shemaroo Entertainment Ltd.” → Cancel.
• Website: Log into ShemarooMe official site → Profile/Account → Billings or Subscriptions → Cancel.

What happens when you cancel

Access after cancellation

After cancelling, you typically retain access until the end of the already‑paid billing period.

Access ends when the current subscription term expires; no new content billing should occur after that date.

Renewal and data

Cancelling prevents future automatic renewal but does not necessarily delete your account or viewing history.

If you want account removal, contact customer support explicitly to request data deletion or account closure.

Will I get a refund?

ShemarooMe refund stance

Shemaroome generally states that subscription cancellations do not entitle the user to a refund for the current period.

For standard cancellations, refunds are not provided according to the service policy.

Exceptions and unauthorized charges

For unauthorized charges you should contact the payment provider (Apple, Google, PayPal or your bank) to dispute the transaction.

Under Indian consumer law, refunds may be available for deficient or undelivered service; keep documentation when you escalate.

Shemaroome plans and pricing

Available plans

The following plans and prices are confirmed from ShemarooMe listings and associated bill‑payment portals.

Features listed are typical benefits advertised for paid plans.

Your consumer rights in India

Legal framework

Under the Consumer Protection Act 2019, consumers are entitled to quality service and remedies for deficient or misleading services.

The E‑Commerce Rules 2020 require clear cancellation and refund policies and a grievance redress mechanism with timelines.

ShemarooMe grievance mechanism

Shemaroome provides a grievance process for content-related complaints: acknowledgement within 24 hours and resolution within 15 working days.

If unresolved, complaints may be escalated to the Digital Publisher Content Grievance Council (DPCGC) or other statutory forums.

Customer experiences

Positive feedback

Some users report prompt, helpful customer service via WhatsApp, with agents resolving login and subscription issues quickly.

Users also note the ability to download content for offline viewing as a useful feature when it works well.

Negative feedback

Common complaints include difficulties cancelling subscriptions, billing issues after uninstall, and repeated/unauthorised charges reported by users.

Other frequent issues are login or OTP failures and app performance problems on some devices.

Documentation checklist

What to gather before you contact support

• Subscription confirmation email or receipt from Apple/Google/PayPal or ShemarooMe.
• Screenshots of the subscription page, billing entries, or in‑app receipts showing charges.
• Transaction IDs, order IDs, dates and amounts from your bank or payment app.

Additional items for escalation

• Any correspondence with ShemarooMe support (chat logs, WhatsApp messages, emails).
• Date and time of attempted cancellations and screenshots showing cancellation status.
• Record of attempted communications with Apple/Google/PayPal if you pursued a payment dispute.

Common mistakes

Assuming uninstall cancels subscription

Uninstalling the ShemarooMe app does not cancel in‑app subscriptions. The subscription continues until properly cancelled via the app store or payment method.

Not checking the billing channel

Many users try the website but were billed through Apple or Google; always confirm where the recurring charge originates.

Check receipts or bank statements to identify the billing source before contacting support.

Comparative recap

Quick comparison table

Summary of cancellation routes, ease and refund likelihood to help choose the right next step.

After cancelling

Immediate steps

Save confirmation of cancellation (screenshot or email) and monitor your bank or card for future charges for at least one billing cycle.

If billed after cancellation, gather documentation and contact the payment provider to raise a dispute.

Helpful links and escalation

Use the ShemarooMe account page for subscription management and support: ShemarooMe official site.

If unresolved, escalate using the platform’s grievance mechanism and, if necessary, consumer protection forums under Indian law.

Address

Corporate address

Shemaroo Entertainment Limited - Shemaroo House, Plot No. 18, Marol Co-Op. Industrial Estate, Off Andheri Kurla Road, Andheri (E), Mumbai - 400059, India.

Contact advice

For cancellations and account issues, use the in‑app account settings or the official site first, then follow up with the payment provider if billing errors continue.