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I hereby notify you of my decision to terminate the contract relating to the Showmax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Showmax: Easy Method
What is Showmax
Service overview
Showmax is a subscription streaming service offering movies, series, documentaries and some live sports content in markets where it operates.
The service provides device-based plans, mobile options and occasional bundles that combine entertainment and live football content.
Availability note
Showmax is not officially available in India; access from India is uncommon and may require non-standard setups.
Pricing shown for other regions can differ and INR conversions are approximate when used outside Showmax's official markets.
How to cancel Showmax
Cancel if you subscribed on Showmax.com
- Log into your Showmax account on the website.
- Go to Account → Plans and Payment → Manage Plan → Cancel Plan.
- You will typically retain access until the end of your paid billing period.
Cancel if you subscribed via an app store
- Apple (iOS): cancel through your Apple ID → Subscriptions in iOS settings; Showmax cannot cancel for you.
- Google Play (Android): open the Play Store app → Profile → Payments & subscriptions → Subscriptions → Showmax and cancel there; Showmax cannot cancel it.
- For a consolidated third‑party writeup of these routes, see this guide: Showmax cancellation guide.
What happens when you cancel
Access after cancellation
If you cancel a direct subscription, you normally retain access to Showmax until the end of the paid period.
For app‑store subscriptions, access usually ends at the end of the already‑paid period unless the store settings indicate otherwise.
Account and data
Your account, watch history and settings are generally retained unless you request deletion.
Reactivation normally restores access under the same account details and saved preferences.
Will I get a refund?
Standard refund policy
Showmax's terms specify that monthly subscription payments are non‑refundable and prorated refunds for partial periods are typically not provided.
This is subject to applicable law and the terms you agreed to when subscribing.
Exceptions and trial handling
- Free trials (commonly 14 days) will not charge if cancelled before the trial ends; missing cancellation converts to a paid subscription.
- Refunds are considered only in limited cases (duplicate billing, incorrect charge amounts or billing without service); such cases are handled case‑by‑case and may be processed within a few working days as noted in third‑party summaries.
- For details on exceptional refund handling see: Showmax cancellation guide.
Showmax plans and pricing
Pricing summary
The following INR prices are approximate conversions and not official India listings.
Showmax is not officially available in India; these prices reflect converted South African pricing when accessed from other regions.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Showmax Entertainment (All Devices) | ₹450.98 | Monthly | Full library on all devices, up to Full HD, 2 screens |
| Showmax Entertainment Mobile | ₹270.59 | Monthly | Full library on single mobile device |
| Showmax Premier League (Mobile) | ₹360.78 | Monthly | Live Premier League and PSL matches on mobile |
| Entertainment + Premier League (All Devices bundle) | ₹721.57 | Monthly | Library + live football; All devices for library, mobile for football |
| Entertainment Mobile + Premier League | ₹541.18 | Monthly | Mobile access to library and live football |
Your consumer rights in India
Legal framework
Indian consumers are protected by the Consumer Protection Act, 2019 and related e‑commerce rules that require clear refund and cancellation policies.
These laws expect timely grievance redressal and reasonable refund timeframes where applicable.
Enforcement and escalation
- If terms are unfair or services defective, you can use the platform's grievance mechanism and escalate to consumer forums or State Consumer Commissions.
- Reasonable refund processing times are commonly expected (often cited as 7 - 15 days) under Indian practice.
- For a plain explanation of consumer rights see: Indian consumer rights for subscriptions.
Customer experiences
Negative experiences reported
Public reviews show complaints about delayed episode uploads, playback errors and app glitches.
Users also report issues with account activation after payment and slow or unsatisfactory customer support responses.
Positive or neutral notes
There are fewer prominent positive reviews on general review platforms; aggregated ratings on some sites are low.
Some users still value the localized content and football coverage where available.
See user reviews on Trustpilot: Showmax on Trustpilot.
Documentation checklist
Necessary account evidence
- Account email and username used to subscribe.
- Subscription start date and billing period information.
- Payment receipts, bank or card statements showing the charge.
Support and escalation evidence
- Screenshots of subscription screens, cancellation attempts or error messages.
- Any correspondence with Showmax or app‑store support (timestamps and ticket numbers).
- App store receipts (Apple/Google) if subscribed via mobile stores.
Common mistakes
Not checking where you subscribed
Many users try to cancel on Showmax.com even when they subscribed via Apple or Google; those subscriptions must be cancelled through the respective store.
Attempting to contact Showmax to cancel an app‑store subscription will usually not work.
Missing trial cancellation and refund assumptions
Users sometimes forget to cancel during a free trial and are charged when it converts automatically to a paid subscription.
Assuming automatic refunds for partial unused periods is a common error; Showmax usually does not provide prorated refunds.
Comparative recap
Quick comparison
| Cancel method | Where to cancel | Refunds likely? | Access after cancel |
|---|---|---|---|
| Direct website subscription | Showmax account (Account → Plans & Payment → Manage Plan) | Unlikely (non‑refundable as standard) | Access until end of paid billing period |
| Apple (iOS) subscription | Apple ID → Subscriptions (iOS settings) | Unlikely (handled by Apple; case‑by‑case) | Access until end of paid billing period |
| Google Play (Android) subscription | Play Store → Profile → Subscriptions | Unlikely (handled by Google; case‑by‑case) | Access until end of paid billing period |
After cancelling
Immediate steps
Confirm cancellation in your account or app‑store subscriptions page and save screenshots or confirmation emails.
Check your bank or card statement to ensure future charges stop.
Further actions and escalation
- If you believe a refund is due, contact Showmax Customer Care and provide documentation.
- If unresolved, escalate via the platform's grievance mechanism and consider consumer forums; see Indian consumer guidance: consumer rights for subscriptions.
- For independent step‑by‑step cancellation advice, see: Showmax cancellation guide.
Address
Registered address on record
A-416, Ghitorni M. G. Road, New Delhi, Delhi 110030, India.
This address appears in public records but may not be a functioning cancellation or customer‑support office for Showmax.
Notes about using the address
Do not rely on the physical address for subscription cancellations; use the account or app‑store routes described above.
For complaints or escalations, prefer the platform's online grievance process or consumer forums rather than physical mail.