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Starz

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India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Starz
1647 Stewart Street, Santa Monica
California United States
support@starzplay.com
Cancellation of Starz contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Starz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Starz
1647 Stewart Street, Santa Monica
California , United States
support@starzplay.com
REF/2025GRHS4

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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Starz: Easy Method

What is Starz

Overview

Starz is a subscription streaming service that offers premium movies and original TV series. In India, Starz-branded content is available via the Lionsgate Play service.

How it appears in India

Lionsgate Play carries Starz content and operates with local pricing and billing options. Subscriptions may be purchased directly or through app stores and third-party distributors.

How to cancel Starz

If you subscribed directly (Starz / Lionsgate Play)

  • Sign in to your Starz (Lionsgate Play) account and go to Settings.
  • Follow the on‑screen prompts to cancel; cancellation takes effect at the end of your current paid period.
  • See the Starz terms for details: Starz terms.

If you subscribed via App Store, Google Play or third party

  • App Store (iOS): Settings → your name → Subscriptions → Starz. Deleting the app does not cancel the subscription.
  • Google Play: Open Google Play Store → Menu → Subscriptions → Starz → Cancel, then follow prompts to confirm.
  • Third‑party distributors (Amazon Prime Channels, Roku, etc.): Cancel through that distributor's account management - not via Starz. For distributor guidance see: How to cancel through a distributor.

What happens when you cancel

Access after cancellation

When you cancel, you typically retain access until the end of your current paid billing period. You can continue streaming until that date.

Billing and data

Auto‑renewal will stop after cancellation. Account data and viewing history policies are governed by Starz's terms; check your account settings for data options.

Will I get a refund?

Standard policy

Starz generally does not provide credits, refunds, or prorated billing for subscriptions cancelled mid‑period unless required by law.

Exceptions and rights

  • Certain jurisdictions (for example EU/UK) may allow a 14‑day cancellation/refund right if no content was streamed; Starz will refund within 14 days in such cases.
  • Exceptions (technical issues, accidental auto‑renewals) may be considered case‑by‑case by Starz or the distributor.
  • Refer to Starz terms for official policy: Starz terms.

Starz plans and pricing

Available plans in India

Pricing in India is presented here for Lionsgate Play (Starz-branded service). Confirm prices in your app store or account before subscribing.

Current local pricing

Plan Price Period Features
Monthly ₹99.00 Monthly Access to Lionsgate Play (Starz content), Hollywood and Indian content, available across Android, iOS, Amazon Firestick, etc.
Annual ₹699.00 Annual Same access as monthly plan, billed yearly.

Your consumer rights in India

Applicable laws

Digital service subscriptions in India are covered by the Consumer Protection Act, 2019 and the Consumer Protection (E‑Commerce) Rules, 2020.

What those laws mean for you

  • Service providers must publish clear, accessible cancellation and refund policies.
  • Complaints about denied legitimate refunds or unfair practices can be taken to consumer grievance mechanisms or forums.
  • Statutory processing times for refunds and grievance redressal are typically expected within 7 - 15 days.

Customer experiences

Positive feedback

Some customers report fast, simple cancellations and prompt refunds in individual cases. These experiences highlight that straightforward resolutions are possible.

Negative feedback

  • Reports exist of billing continuing after cancellation and delays resolving auto‑renewal issues.
  • Some users report poor or slow customer support and difficulty obtaining refunds for unintended charges.

Documentation checklist

Before you contact support

  • Subscription confirmation (email or receipt)
  • Account email or username used to subscribe
  • Payment method details and date(s) charged

If asking for a refund

  • Screenshot or copy of billing statements showing the charge
  • Record of cancellation confirmation (if available)
  • Notes or transcripts of any previous support interactions

Common mistakes

Deleting the app without cancelling

Many users delete the app thinking that removes the subscription. App deletion does not cancel an active subscription; you must cancel through the billing platform.

Contacting the wrong provider

If you subscribed via Google Play, Apple, Amazon or another distributor, contacting Starz directly will not stop future charges. Cancel in the platform where you originally subscribed.

Comparative recap

Quick comparison

Feature Direct Starz / Lionsgate Play App Store (iOS) Google Play Third‑party distributors
How to cancel Account Settings on Starz / Lionsgate Play iOS Settings → Subscriptions Google Play → Subscriptions Cancel in distributor's account (Amazon Channels, Roku, etc.)
Refund policy No refunds generally; exceptions by law Subject to Apple's refund policies Subject to Google Play refund policies Subject to the distributor's refund rules
Access after cancel Access until end of paid period Access until end of paid period Access until end of paid period Depends on distributor's policy
Ease of resolving billing issues Varies; official support via Starz Resolve via Apple support Resolve via Google support Resolve via distributor support

After cancelling

Confirm cancellation

Save any confirmation emails or screenshots that show cancellation. Check your next billing statement to ensure charges stop.

Where to get more help

Address

Corporate address

Starz Entertainment, LLC - 1647 Stewart Street, Santa Monica, California 90404, United States.

Contact options

Use your account's support channel for billing and account enquiries. For distributor issues, contact the platform where you subscribed (Apple, Google, Amazon, Roku, etc.).

FAQ

To cancel your Starz subscription, sign in to your Starz account, go to Settings, and follow the on-screen prompts. Remember to keep proof of your cancellation request.

If you subscribed via the App Store, go to Settings, tap your name, select Subscriptions, find Starz, and follow the prompts to cancel. Ensure you keep a record of your cancellation.

Yes, when you cancel your Starz subscription, you will retain access until the end of your current paid billing period. Keep proof of your cancellation for reference.

Starz generally does not provide refunds for mid-period cancellations unless required by law. Check your account settings for specific details and keep proof of your cancellation.

To cancel your Starz subscription through a third-party distributor, you must manage your subscription through that distributor's account. Be sure to keep a record of your cancellation request.